Money Box

This is a transformative time for banking. The last decade has seen an incredibly fast-paced increase in the use of technology and also a rapid decrease in the use of cash. High Street banks, where most of us have our money, have adapted. From branch closures to online accounts, we'll discuss how banking is changing.

We look back at the history of banking with Cambridge University Economic Historian Dr Victoria Batemen.

We’ll also speak to Dave Fishwick whose life story became a movie after he set up his own bank in his community.

And Felicity Hannah is joined by independent banking analyst Frances Coppola and Cat Farrow, Chief Operating Officer at Cash Access UK

Presenter: Felicity Hannah

(This programme was first broadcast on BBC Radio 4 on Wednesday the 6th of December at 3pm)

Property buyers have said their home completions are being left in limbo after a company providing IT services to law firms was hit by a cyber incident. Money Box has found some of the UK's largest lenders have begun extending mortgage offers for those affected.

A national debt charity is calling on lenders to improve the way they identify customers who're getting into problem debt. StepChange says its recent research shows almost half of people with credit debt are experiencing difficulty with household bills and 1 in 6 adults are using credit to make ends meet. UK Finance which represents banks and credit card companies says lenders are committed to lending responsibly.

Charities are facing weeks or even months unable to access their own money thanks to the unexpected closures of their bank accounts. We've been getting emails about accounts being closed without people being given any reason or warning. UK Finance says banks will only take a decision to close an account after an extensive review and analysis.

Presenter: Paul Lewis

(First broadcast 12pm Saturday 2nd December 2023)

This week on Money Box Live we're talking about Power of Attorney. What it means, who needs one and some of the pros and pitfalls.

Presenter and Strictly Come Dancing star, Angela Rippon shares her experiences with the programme and Felicity Hannah is joined by a panel of experts to answer your comments and questions.

Solicitor Gary Rycroft helps clients set up and manage the legal side of Power of Attorneys and Sandra McDonald is former Public Guardian for Scotland and author of 'Power of Attorney: All you need to know: granting, it, using it or relying on it.'

Presenter: Felicity Hannah

(This programme was first broadcast on BBC Radio 4 on Wednesday the 29th of November at 3pm).

We'll take a closer look at what the Autumn Statement means for your personal finances. On Wednesday the Chancellor, Jeremy Hunt, made announcements about tax, pensions and benefits. With his top takeaways, Paul Lewis talks tax cuts and the unfreezing of the local housing allowance.

A listener went into a filling station to put just enough petrol in her car to leave her enough money to buy food for the family dinner. Then, the petrol station ringfenced the cost of a full tank and although she spent a fraction of that, the rest was not released for two days. Why did that happen and what can she do?

And the new global report from the Society of Trust and Estate Practitioners which says reports of financial abuse of vulnerable clients is increasing.

Presenter: Paul Lewis

(First broadcast, 12noon Saturday 25th November 2023)

The Chancellor, Jeremy Hunt has opened the red briefcase once again to deliver the Autumn Statement in the Commons.

But what does it mean for you and your money?

Felicity Hannah will be looking at how today's announcements impact your personal finances - from pensions, to taxes and benefits.

Joining her to answer your questions and comments are, Alice Haine, Personal Finance Analyst at BestInvest, Dawn Register, Partner at the accountancy firm BDO and Sangita Chawla, Managing Director for Standard Life.

Presenter: Felicity Hannah

(This episode was first broadcast at 3pm, Wednesday the 22nd November, 2023).

The number of reported scams involving QR codes has nearly quadrupled in less than three years according to figures seen by Money Box. The data was revealed by City of London Police and gathered from reports made to Action Fraud. The Charted Institute of Trading Standards is warning those reports are likely to be just the tip of the iceberg. We'll hear the story of one woman who was scammed after using a QR code in a car park.

The government's cost of living support payments to help people on low incomes cope with rising bills have not been enough to meet the scale of the problem. That's the warning from Parliament's Work and Pensions Committee which this week called on the government to consider widening the eligibility for future payments. The Department for Work and Pensions says the payments have provided a significant financial boost to millions of households and are just one part of the record £94 billion support package - which includes a 10.1% rise to benefits earlier this year and a more than £2 billion Household Support Fund to help with the cost of household essentials.

A young disabled man was denied access to a high interest savings account - after his parents, who have a court order to deal with his finances, tried to open the account. How common is this and what can you do?

Presenter: Paul Lewis

(First broadcast 12pm, Saturday 18th November 2023)

Most people would like to save for their children but it's not always straightforward. There are questions about the best accounts, about how much you can afford - and about what those children might decide to spend the money on once they hit 18!

According to Standard Life 7 out of 10 parents are worried they're not saving enough for their youngsters' futures.

Felicity Hannah is joined by Kirsty Stone, a Chartered Financial Planner at the financial adviser The Private Office and Stephanie Fitzgerald, Head of Young People Programmes at The Money Charity to answer your comments and questions.

Presenter: Felicity Hannah

(This programme was first broadcast on Wednesday the 15th of November at 3pm).

As the number of homeowners behind on their mortgage jumps we look at a scheme in Wales trying to help people stay in their homes.

Also on the programme we speak to experts who weigh up the pros and cons of deferring your state pension and hear about the complications one woman had in getting the money she was owed.

We'll tell you if you're eligible for the winter fuel payment and, as the cost of living continues to bite, we visit a baby bank in Perth and Kinross to meet the volunteers who run it to speak to them about the increasing demand for help in providing everything from nappies to milk powder to wipes and toys.

This week we are talking all things love and money and what co-habiting, marriage and divorce mean for your finances.

Do you split the bills evenly or have a complicated spreadsheet to work out who pays what?

It comes as recent research published by the University of Bristol revealed 100,000 couples divorce in England and Wales every year - but only a third of them use the legal system to sort out their finances - the majority negotiate their own arrangements or in the worst cases, reach no settlement at all.

So, Felicity Hannah will cover everything from how to have those tricky money conversations with each other to how couples split their finances.

This week to answer your questions and comments, we're joined by Laura Suter, Head of Personal Finance at AJ Bell and Nigel Shepherd, specialist family lawyer and consultant with Mills & Reeve.

Presenter: Felicity Hannah

(This episode was first broadcast on Wednesday the 8th of November).

For the first time we know the record of individual banks on reimbursing victims of fraud. The Payment Systems Regulator published figures this week which show, bank by bank, what proportion of the victims were reimbursed and what proportion of their money they got back.

Millions of people, some with quite modest savings, now face the prospect of paying tax on the interest those savings earn. Who does it affect and what do you need to do about it?

We'll discuss a new report from the University of Bristol about finances and divorce.

And as recent research suggests two out of three British adults have told a 'financial fib' by lying about their earnings or what something cost, we want to know your financial fibs - email [email protected]

Presenter: Paul Lewis

(First broadcast 12pm, Saturday 4th November, 2023)