Paying for care in later life is something many of us will face. Unlike other NHS services, social care is not free at the point of use, the average annual care home cost is £60,000, if additional care is needed that price will go up.

After a recent special Money Box Live from Grange Care Residential Home in Sheffield we received so many questions that we simply couldn't get through them all on air, so we've raided the inbox and brought in the experts to return to the topic to answer as many was we can.

From how to plan to pay for care, what your money pays for, and how to challenge fees, Felicity Hannah, is joined by Tish Hanifan, the Founder of the Society of Later Life Advisors and Vic Rayner, CEO of the National Care Forum and Chair of the Care Providers Alliance.

Presenter: Felicity Hannah

(This programme was first broadcast at 3pm on Wednesday the 5th of February, 2025).

Thousands of people have made complaints to the Energy Ombudsman related to so-called back billing, which is when customers are sent new bills for energy use longer than 12 months prior. The practice was banned by the regulator Ofgem in 2018 but is still causing consumers problems. In the cases investigated by Money Box customers had to complain multiple times before their suppliers recognised they'd broken these rules and cancelled the bills. Ofgem says it's committed to reviewing billing practices while the trade industry body Energy UK says suppliers are continuously working to improve practices.

Is the Lifetime ISA fit for purpose in 2025? That's the question being asked as Parliament's Treasury Committee calls for evidence about whether it is still an appropriate financial product nine years after it was created. We'll discuss how it works successfully for some, but also the problems some people face.

The price people in England and Wales pay for water and sewage services will rise sharply from 1st April. Figures announced this week revealed that households in England and Wales will pay on average £123 a year more for their water. What can you do if you're worried about affording your bills?

And thousands of people in Northern Ireland are still without power after Storm Éowyn last week - what help is available?

Presenter: Paul Lewis

(First broadcast 12pm Saturday 1st February 2025)

Research from charity Scope suggests that disabled households have to find an extra £1,000 pounds a month to have the same standard of living as non-disabled households.

Extra costs include, heating, equipment and transport. Having a disability can also mean navigating the benefits system - a system that Chancellor Rachel Reeves said today would undergo reform by the spring, as the government struggles to manage the rising cost of claims.

Felicity Hannah is joined by Dan White from Disability Rights UK and Sarah Coles, Head of Personal Finance at Hargreaves Lansdown.

Presenter: Felicity Hannah

(First broadcast 3pm Wednesday 29th January 2025)

Over 1.4 million pensioners unexpectedly received a tax bill last year, according to exclusive data shared with Money Box. The mutual life, pensions and investment firm Royal London says its research suggests more than two thirds of those who'd retired paid tax on their pension income last year. But, also, that 1 in 7 of those didn't expect to do so. Pensioners can pay tax on anything that counts as income if it goes over the personal tax free allowance of £12,570 a year. We'll discuss how that works.

A record number of people in England and Wales who were overwhelmed by their debts took out what is called a debt relief order last year. DROs freeze people's debts for 12 months and then write them off. They're a cheaper, more straightforward alternative to bankruptcy although there are serious financial implications and strict criteria about who can apply for them. We'll find out more about what's behind that rise.

Savings rates are still high but there's £300 billion in bank accounts earning nothing, what's behind that?

And, unexpected mobile and broadband mid-contract price rises are now banned after a change by the regulator. What does that mean?

Presenter: Paul Lewis

(First broadcast 12pm Saturday 25th January 2025)

Car, home, travel and life insurance are just some of the policies we might take out to protect ourselves if the worst happens.

This year we've already seen floods followed by freezing temperatures and property claim pay outs hit £4.1 billion last year according to industry figures.

So this week we look at whether insurance companies step up when we need them, and more widely at the rising costs of insurance, particularly for motorists.

Felicity Hannah is joined by experts Mark Shepherd from the Association of British Insurers, and Sam Richardson, Deputy Editor of Which? Money.

Presenter: Felicity Hannah

(This programme was first broadcast at 3p.m. on Wednesday 22nd of January 2025)

A senior MP has backed calls to start automatically paying out hundreds of millions of pounds to young adults if they haven’t claimed government-backed child trusts funds by the time they turn 21. Sir Geoffrey Clifton-Brown, who is also chair of parliament’s Public Accounts Committee, says the move would help nearly half a million people born between 2002 and 2011 access one billion pounds of their own money that they don’t even know about. The government says the idea would be complex and costly.

There has been a lot of talk on the news about gilts and the bond market. We're joined by Russ Mould, the investment director of AJ Bell, to explain what a gilt is and whether you can buy one?

There's less than three months left to boost your state pension by to filling old gaps in your National Insurance record. At the moment people who have not yet reached pension age and those already on the new state pension can fill gaps in their record back as far as 2006. From this April that window will be shut. What should you do, if you think you've got gaps to fill?

And, the couple who boosted their income by more than a hundred pounds a week after listening to Money Box. Find out how they did it.

Presenter: Paul Lewis

(First broadcast 12pm Saturday 18th January 2025)

1 in 5 parents say they're struggling with the cost of sending their children to school according to the National Parent Survey.

There're uniform costs, school trips, afterschool clubs and school dinners to consider, but is there a way to keep costs down?

Some changes are on the way with government plans to give every parent of a child in a state primary school in England the legal right to a half hour breakfast club, as well as limits on how many branded uniform parents have to buy.

This week Felicity Hannah will hear from parents and is joined by Jo Thurston, parenting coach from Action for Children’s Parent Talk service,

Presenter: Felicity Hannah

(This programme was first broadcast at 3pm on Wednesday the 15th of January 2025)

The Government made a start this week on its manifesto promise to provide free breakfast clubs in every primary school in England. The Children's Wellbeing and Schools Bill got through its first big step in the House of Commons on Wednesday and will give every parent of a child in a state primary school in England the legal right to a half hour breakfast club for their children with food and childcare. Schools Minister Stephen Morgan speaks to Paul Lewis about the plans.

New research form the housing and homelessness charity Shelter, seen exclusively by this programme, suggests more than half of those facing housing worries have been kept awake at night over the past year due to concerns about things like high rents, poor conditions and the risk of eviction. What can be done to help them?

And millions of people who need to file a self assessment tax form have still not done it - and the deadline is less than three weeks away on January 31st. Listen for the Money Box guide on what you need to know.

Presenter: Paul Lewis

(First broadcast 12pm Saturday 11th January 2025)

Money Box Live broadcasts from Grange Crescent Residential Care Home in Sheffield for a special programme on the cost of care.

Unlike NHS services, social care is not free at the point of use. It costs an average of around £60,000 per year to live in a residential care home and considerably more if you need nursing care.

Last week the Department of Health and Social Care announced a new review into care costs, but the independent commission tasked with the job will not publish it's final report until 2028.

We'll be speaking to residents and family members about how they're paying their care bills and hearing from the care home manager about how it all works.

Joining Felicity Hannah is Claire Rintoul, CEO of the charity Sheffcare which operates Grange Crescent Residential Care Home as well as eight others in the city,

Presenter: Felicity Hannah

(This programme was first broadcast 3pm on Wednesday the 8th of January, 2025)

Temperatures have fallen below zero in much of the UK this week, just as gas and electricity prices rose. From New Year's Day the price cap set by the regulator Ofgem on every unit of power we use will mean the price for heating, washing and cooking for a typical household will rise by just over one per cent. A typical bill will go up £21 a year to £1,738. But, that is in fact 10% or £190 lower than the price cap set a year ago. How are people coping with costs this winter?

From New Year's Day the fees private schools charge parents will be subject to VAT at 20%. Previously private school fees were exempt. The Independent Schools’ Bursars Association has told Money Box that schools are raising fees from this term by between 13% and 18%, though some are absorbing the whole cost while others pass on the full amount raising fees by 20%. What impact will that have on schools and parents? The Treasury says pupils numbers at independent schools have remained steady since 2000, despite fees increasing by around 75% in real terms since then. We'll speak to Rudolf Eliott Lockhart - CEO of the Independent Schools Association.

From 1st January catching the bus could cost you 50% more. Single fares in England which had been capped at £2 have risen by a pound to a maximum of £3. What impact will that have on passengers?

And 'tis the season to be - taking things back. What are your refund rights?

Presenter: Paul Lewis

(First broadcast 12noon Saturday 4th January 2025)