MSP Success Podcast

Robin Robins sits down with Mark Clayman to talk M&A, scaling MSPs, and building through channel partnerships. Mark shares how Netrio is uniting three MSPs under one brand, why the market isn’t as saturated as people think, and how AI is reshaping service delivery. 

Get a free 60-minute marketing strategy session and discover proven IT marketing strategies that deliver results. We’ll walk you through a tested roadmap and actionable strategies to grow your business. Head to www.ITmarketingplan.com and book your free session today!

Join the thousands of MSPs who already rely on MSP Success to fuel their business growth. Go to www.MSPSuccess.com and subscribe now—it’s free, and you can unsubscribe anytime.  

To get more business building hacks and growth tips, subscribe for FREE at www.MSPSuccess.com.

This week’s channel roundup highlights the tools, programs, and threats shaping the MSP landscape. N-able introduces anomaly detection to strengthen backup security, Syncro expands into Microsoft 365 and Entra ID protection, and Proofpoint launches an AI solution to monitor human communications risks.

We also look at new partner opportunities from Action1 and Nintex, plus a Guardz report revealing SMBs are facing nearly double the number of cyberattacks compared to last year—with credential theft and phishing topping the list.

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This week’s episode covers major channel updates, including a free RMM launch for MSPs, advances in passwordless security, new AI interoperability standards, fresh ransomware research in schools, and more stories shaping the MSP and IT ecosystem.

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From college dropout to CEO of a $375M MSP platform with 1,200+ employees. Peter Melby, CEO of New Charter Technologies, shares raw, battle-tested lessons on pricing, hiring, and fixing culture at scale—plus why “core values” fail without clear behavior agreements, psychological safety, and directed autonomy. We also dig into how New Charter integrates acquisitions for value (not vanity) and what MSPs must do now to win amid AI and commoditization. 

Get a free 60-minute marketing strategy session and discover proven IT marketing strategies that deliver results. We’ll walk you through a tested roadmap and actionable strategies to grow your business. Head to www.ITmarketingplan.com and book your free session today!

Join the thousands of MSPs who already rely on MSP Success to fuel their business growth. Go to www.MSPSuccess.com and subscribe now—it’s free, and you can unsubscribe anytime.  

To get more business building hacks and growth tips, subscribe for FREE at www.MSPSuccess.com.

What if you could earn 40% margins without building a NOC, SOC, or hiring staff? Doug Childress, CEO of TTGI & Clarity MSP, breaks down his partner-first model and AI tools powering the next wave of MSP growth.

Get a free 60-minute marketing strategy session and discover proven IT marketing strategies that deliver results. We’ll walk you through a tested roadmap and actionable strategies to grow your business. Head to www.ITmarketingplan.com and book your free session today!

Join the thousands of MSPs who already rely on MSP Success to fuel their business growth. Go to www.MSPSuccess.com and subscribe now—it’s free, and you can unsubscribe anytime.  

To get more business building hacks and growth tips, subscribe for FREE at www.MSPSuccess.com.

This week’s channel news roundup covers the biggest product launches, partnerships, M&A, and leadership moves shaping the MSP landscape. From Veeam’s first-ever software appliance and Addigy’s SentinelOne-powered security suite, to Sophos’ integration with Taegis and Blackpoint Cyber teaming up with NinjaOne, here’s what you need to know to stay ahead.

We’ll also break down:

• Evergreen’s Canadian expansion with three new MSP acquisitions
• TD SYNNEX’s strategic AWS collaboration
• High-profile people moves across NinjaOne, Apptega, Liongard, KnowBe4, Netwrix, and more
• New research showing AI-driven social engineering attacks are outpacing defenses

🎧 Tune in so you’re not leaving your clients’ outcomes to luck.

To get more business building hacks and growth tips, subscribe for FREE at www.MSPSuccess.com.

Thirty years after AOL dial-up defined connection, today’s channel is grappling with a new kind of “always on”—AI that thinks, learns, and acts. In this week’s roundup, we cover:

• ScalePad’s free compliance platform for MSPs
• SonicWall’s new firewalls with built-in Zero Trust
• Trend Micro’s agentic AI-powered SIEM
• AvePoint’s revamped, engagement-first partner program
• Titan’s $74M investment in an AI-enabled MSP rollup
• Key ransomware trends showing the rise of social engineering and data exfiltration

Tune in for the biggest updates shaping MSPs, vendors, and the channel at large.

To get more business building hacks and growth tips, subscribe for FREE at www.MSPSuccess.com.

This week, GPT-5 hit the scene with advanced “vibe-coding” skills—just tell it what you want to build, and it writes the code, makes architecture decisions, and delivers the app. Impressive? Sure. But while AI grabs all the headlines, plenty of MSP-specific news flew under the radar.

In this episode, we cover:

• New risk-prioritization tools from Liongard
• ThreatLocker’s configuration risk dashboard
• WatchGuard’s next-gen Firebox tabletop firewalls
• LastPass tackling Shadow IT and Shadow AI
• ConnectSecure’s MSP Boot Camp and professional services suite
• Major security partnerships from Sophos, Rubrik, Halcyon, Mimecast, and SentinelOne
• Why IT Nation Secure is being retired as a standalone event
• New ransomware research revealing why victims are getting hit multiple times

To get more business building hacks and growth tips, subscribe for FREE at www.MSPSuccess.com.

Greg Brainerd, founder of Braintek, discusses the pivotal change that nearly doubled his revenue, the mindset shift that helped him hire his first technician, and how peer groups accelerated his growth. He also offers insights on sales, building a marketing engine from the ground up, and preparing for a profitable exit.

Get a free 60-minute marketing strategy session and discover proven IT marketing strategies that deliver results. We’ll walk you through a tested roadmap and actionable strategies to grow your business. Head to www.ITmarketingplan.com and book your free session today!

Join the thousands of MSPs who already rely on MSP Success to fuel their business growth. Go to www.MSPSuccess.com and subscribe now—it’s free, and you can unsubscribe anytime.  

To get more business building hacks and growth tips, subscribe for FREE at www.MSPSuccess.com.

In this episode of the News Roundup, we cover key updates MSPs need to know this week:

• Liongard releases HunterX for external threat scanning
• KnowBe4 integrates with Microsoft Edge for in-browser security coaching
• CyberFOX bundles Blackpoint Cyber’s MDR tools
• Sophos and Cynomi launch new partner programs
• CompassMSP and BlackPoint IT merge; Palo Alto Networks acquires CyberArk
• Cavelo raises $5M to fuel channel-first growth
• Social engineering attacks surge 1,450% — what MSPs need to know
• Key takeaways from ChannelCon 2025

Get the latest on tools, threats, M&A, and strategies impacting MSPs now.

To get more business building hacks and growth tips, subscribe for FREE at www.MSPSuccess.com.