This week’s episode covers major channel updates, including a free RMM launch for MSPs, advances in passwordless security, new AI interoperability standards, fresh ransomware research in schools, and more stories shaping the MSP and IT ecosystem.

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From college dropout to CEO of a $375M MSP platform with 1,200+ employees. Peter Melby, CEO of New Charter Technologies, shares raw, battle-tested lessons on pricing, hiring, and fixing culture at scale—plus why “core values” fail without clear behavior agreements, psychological safety, and directed autonomy. We also dig into how New Charter integrates acquisitions for value (not vanity) and what MSPs must do now to win amid AI and commoditization. 

Get a free 60-minute marketing strategy session and discover proven IT marketing strategies that deliver results. We’ll walk you through a tested roadmap and actionable strategies to grow your business. Head to www.ITmarketingplan.com and book your free session today!

Join the thousands of MSPs who already rely on MSP Success to fuel their business growth. Go to www.MSPSuccess.com and subscribe now—it’s free, and you can unsubscribe anytime.  

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What if you could earn 40% margins without building a NOC, SOC, or hiring staff? Doug Childress, CEO of TTGI & Clarity MSP, breaks down his partner-first model and AI tools powering the next wave of MSP growth.

Get a free 60-minute marketing strategy session and discover proven IT marketing strategies that deliver results. We’ll walk you through a tested roadmap and actionable strategies to grow your business. Head to www.ITmarketingplan.com and book your free session today!

Join the thousands of MSPs who already rely on MSP Success to fuel their business growth. Go to www.MSPSuccess.com and subscribe now—it’s free, and you can unsubscribe anytime.  

To get more business building hacks and growth tips, subscribe for FREE at www.MSPSuccess.com.

This week’s channel news roundup covers the biggest product launches, partnerships, M&A, and leadership moves shaping the MSP landscape. From Veeam’s first-ever software appliance and Addigy’s SentinelOne-powered security suite, to Sophos’ integration with Taegis and Blackpoint Cyber teaming up with NinjaOne, here’s what you need to know to stay ahead.

We’ll also break down:

• Evergreen’s Canadian expansion with three new MSP acquisitions
• TD SYNNEX’s strategic AWS collaboration
• High-profile people moves across NinjaOne, Apptega, Liongard, KnowBe4, Netwrix, and more
• New research showing AI-driven social engineering attacks are outpacing defenses

🎧 Tune in so you’re not leaving your clients’ outcomes to luck.

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Thirty years after AOL dial-up defined connection, today’s channel is grappling with a new kind of “always on”—AI that thinks, learns, and acts. In this week’s roundup, we cover:

• ScalePad’s free compliance platform for MSPs
• SonicWall’s new firewalls with built-in Zero Trust
• Trend Micro’s agentic AI-powered SIEM
• AvePoint’s revamped, engagement-first partner program
• Titan’s $74M investment in an AI-enabled MSP rollup
• Key ransomware trends showing the rise of social engineering and data exfiltration

Tune in for the biggest updates shaping MSPs, vendors, and the channel at large.

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This week, GPT-5 hit the scene with advanced “vibe-coding” skills—just tell it what you want to build, and it writes the code, makes architecture decisions, and delivers the app. Impressive? Sure. But while AI grabs all the headlines, plenty of MSP-specific news flew under the radar.

In this episode, we cover:

• New risk-prioritization tools from Liongard
• ThreatLocker’s configuration risk dashboard
• WatchGuard’s next-gen Firebox tabletop firewalls
• LastPass tackling Shadow IT and Shadow AI
• ConnectSecure’s MSP Boot Camp and professional services suite
• Major security partnerships from Sophos, Rubrik, Halcyon, Mimecast, and SentinelOne
• Why IT Nation Secure is being retired as a standalone event
• New ransomware research revealing why victims are getting hit multiple times

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Greg Brainerd, founder of Braintek, discusses the pivotal change that nearly doubled his revenue, the mindset shift that helped him hire his first technician, and how peer groups accelerated his growth. He also offers insights on sales, building a marketing engine from the ground up, and preparing for a profitable exit.

Get a free 60-minute marketing strategy session and discover proven IT marketing strategies that deliver results. We’ll walk you through a tested roadmap and actionable strategies to grow your business. Head to www.ITmarketingplan.com and book your free session today!

Join the thousands of MSPs who already rely on MSP Success to fuel their business growth. Go to www.MSPSuccess.com and subscribe now—it’s free, and you can unsubscribe anytime.  

To get more business building hacks and growth tips, subscribe for FREE at www.MSPSuccess.com.

In this episode of the News Roundup, we cover key updates MSPs need to know this week:

• Liongard releases HunterX for external threat scanning
• KnowBe4 integrates with Microsoft Edge for in-browser security coaching
• CyberFOX bundles Blackpoint Cyber’s MDR tools
• Sophos and Cynomi launch new partner programs
• CompassMSP and BlackPoint IT merge; Palo Alto Networks acquires CyberArk
• Cavelo raises $5M to fuel channel-first growth
• Social engineering attacks surge 1,450% — what MSPs need to know
• Key takeaways from ChannelCon 2025

Get the latest on tools, threats, M&A, and strategies impacting MSPs now.

To get more business building hacks and growth tips, subscribe for FREE at www.MSPSuccess.com.

In this episode, we’re rounding up everything you might have missed this week, from AI-infused automation tools and new security capabilities to fresh partner programs, major acquisitions, and key executive moves. You'll hear about Kaseya’s AI-powered workflow generator in VSA 10, Huntress’ new searchable audit logs and ServiceNow integration, Malwarebytes’ expansion into email security, and Dashlane’s revamped points-based partner program. We also cover inforcer’s $35 million raise for Microsoft multitenant management, 2600Hz’s new UC apps, and Cynet’s revealing research on the current state, and pain points, of cybersecurity services in the channel. Whether you're looking for new opportunities, smarter tools, or just trying to stay ahead of your competition, this roundup has what you need to stay informed, secure, and scaling.

To get more business building hacks and growth tips, subscribe for FREE at www.MSPSuccess.com.

Angie Wittke, CRO of Blue Net Inc., shares how she helped rebuild the company from the ground up, revamping the culture, formalizing the sales process, and driving 20% growth even during a soft economy. She explains how documenting processes, refining hiring practices, and focusing on one niche transformed their trajectory. Angie also talks about building her own high-yield networking group and using educational marketing to reach the right prospects.

Get a free 60-minute marketing strategy session and discover proven IT marketing strategies that deliver results. We’ll walk you through a tested roadmap and actionable strategies to grow your business. Head to www.ITmarketingplan.com and book your free session today!

Join the thousands of MSPs who already rely on MSP Success to fuel their business growth. Go to www.MSPSuccess.com and subscribe now—it’s free, and you can unsubscribe anytime.  

To get more business building hacks and growth tips, subscribe for FREE at www.MSPSuccess.com.