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Negotiation isn’t just about money or high-stakes deals - it happens every time someone wants or needs something. In this short throwback clip from our podcast, former FBI hostage negotiator and bestselling author Chris Voss breaks down how any conversation can be a negotiation, whether you’re closing a business deal or just trying to get your point across.

Chris shares practical strategies for building trust, handling objections, and turning corrections into opportunities. He explains how summarising and showing that you’re coachable can transform relationships - whether in sales, business, or everyday life. This segment is perfect for anyone looking to improve negotiation skills, influence others, and approach conversations with confidence.

Watch the full episode here: https://www.youtube.com/watch?v=-VSD7riNDk0

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