You Should Know

Neurodivergent Talent: Crystal Lay Explores Best Practices in Employment and Inclusivity


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In this episode, Crystal Lay, CEO of GBS (www.meetgbs.com), explores neurodivergent talent and employment practices. Drawing from extensive research, she sheds light on neurodivergence's nuances, from recruitment challenges to the transformative potential of AI in crafting personalized candidate journeys. Practical tips are shared for fostering inclusive workplaces and equitable hiring processes.


Here's what we cover:

  • Neurodivergent talent faces challenges in the recruitment process, including reluctance to disclose due to fear of discrimination.
  • AI can help create personalized journeys for neurodivergent candidates, but organizations must be mindful of biases in the training data.
  • Organizations should understand their why in becoming neurodiverse and invest in creating an inclusive environment.
  • Vocational rehabilitation programs can provide support for neurodivergent individuals and offer benefits for employers. Clear and concise job descriptions are essential for effective communication and attracting diverse candidates.
  • Employers need to find the balance between job requirements and overload, ensuring that job descriptions are not overly burdensome.
  • The responsibility for creating inclusive environments lies with the CEO, as diversity and inclusion involve multiple aspects of the organization.
  • Standardized interviews may not be suitable for neurodivergent candidates, and accommodations should be made to allow them to shine in the interview process.
  • Creating equitable interview environments involves providing accommodations such as giving candidates interview questions in advance and allowing them to turn off their cameras if needed.
  • Employers should avoid unnecessary biases in hiring and focus on what truly matters for the job.
  • Accommodations for neurodivergent employees, such as alternate interview environments and flexible work arrangements, can improve their performance and well-being in the workplace.
  • Considerations should be made for the impact of lights in the workplace, as certain lighting conditions can be distracting or triggering for neurodivergent individuals.

  • Chapters

    00:00 Introduction and Setting the Stage

    01:04 Lack of Knowledge on Neurodivergent Talent

    03:06 Understanding Neurodivergence

    04:14 Neurodivergent Brain Functioning

    05:39 Neurodivergence as a Sociological Construct

    06:39 Conducting the Neurodivergent Talent Survey

    09:30 Challenges Faced by Neurodivergent Candidates in the Recruitment Process

    10:55 Reasons for Not Disclosing Neurodivergence

    12:43 Discrimination in the Hiring Process

    16:28 AI and Personalized Journeys for Neurodivergent Candidates

    19:14 Increase in Neurodivergent Diagnoses

    20:42 Neurodivergent Talent and the Return to Office

    22:18 Creating a Neurodiverse Organization

    26:49 Investing in Neurodivergent Talent

    30:03 Job Descriptions and Communication Skills

    31:23 The Line Between Job Requirements and Overload

    32:13 The Responsibility of Employers

    33:30 Neurodiversity and Responsibility

    34:31 The Focus on Diversity and Inclusion

    35:38 Standardized Interviews and Neurodivergent Candidates

    36:37 Accommodations for Neurodivergent Candidates

    38:08 Objective Grading and Accommodations

    40:46 Creating Equitable Interview Environments

    41:12 Avoiding Dumb Games in Interviews

    42:11 Cultural Differences and Divergence

    43:04 Recognizing Cultural and Neurodivergent Differences

    44:06 Avoiding Unnecessary Biases in Hiring

    45:39 Accommodations for Neurodivergent Employees

    46:26 The Importance of Lights and Accommodations

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