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Try OARS to help you communicate. Kayla and Laurie discuss the three Os (offering to help, open-ended questions, owning your own part), plus A (affirmation), R (reflective listening), and S (sandwiching).
4.9
149149 ratings
Try OARS to help you communicate. Kayla and Laurie discuss the three Os (offering to help, open-ended questions, owning your own part), plus A (affirmation), R (reflective listening), and S (sandwiching).
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