ON AIR

In this episode, Joe and Dave dive into the digital revolution with two experts: Victoria Cowin, Director of Digital Experience/eCommerce at Lennox Residential, and Michelle Billodeau, Director of Business Development at ServiceTitan. Tune in as they discuss evolution of digital tools, the game-changing benefits of field service management systems for HVAC dealers, and the exciting new Lennox-ServiceTitan partnership that’s set to launch in 2025. 


On Air is a Lennox Learning Solutions Production.

Join Chris Drury, Vice President of Sales for Lennox Commercial HVAC, as he deep dives into the strategies that drive commercial HVAC success. With over 20 years in the HVAC industry, Chris discusses the importance of influencing design and specification, and the pivotal role of serviceability in maintaining long-term customer relationships. Whether you’re a contractor looking to diversify into commercial HVAC or seeking to optimize your existing operations, this episode is packed with valuable insights and practical advice.

For more information about what you heard on this episode:
Lennox Evaporator Coils
Lennox Reclaim Program

On Air is a Lennox Learning Solutions Production.

Join Vice President of Sales for Lennox Commercial HVAC, Chris Drury, as he shares his professional and personal life, exploring what drives him, his favorite movies, and the advice he'd give to his younger self. Chris shares his insights on handling stress and competition, his admiration for classic sci-fi and martial arts films, and the importance of embracing opportunities and taking risks. Whether you're a fan of quick, insightful conversations or looking to learn from an industry leader, tune in to gain wisdom and practical tips.

ON AIR is a Lennox Learning Solutions Production. 

Join Mallory Mertz, owner of Town and Country Heating and Cooling Company, and Matthew Samuel, Lennox District Manager of Kansas City, for an insightful discussion on the determination needed to drive growth in your business. Mallory’s inspiring journey from part-time receptionist to successful business owner exemplifies resilience, boldness, and the critical role of a supportive, open workplace culture. Discover how challenging norms can lead to creating a successful and inclusive business. Whether you're an installer, service tech, office staff, or a business owner, don’t miss this opportunity to learn valuable lessons for your own journey in the HVAC industry.


For more information about what you heard on this episode:
Lennox Air Handler


ON AIR is a Lennox Learning Solutions Production. 

How do you motivate your team to make a difference? Tune in as Joe and Dave sit down with Brigham Dickinson, Owner of Power Selling Pros. Brigham shares his journey and offers valuable insights on reliance, leadership, and the profound impact of giving back. Discover how shifting your mindset and taking strategic steps can help business owners transition from seeking validation to fostering generosity. Don’t miss this episode packed with inspiring stories and transformative perspectives on leadership and business growth.

For more information about what you heard on this episode:
Lennox Air Handler
Lennox Reclaim Program
2025 Refrigerant Transition

 ON AIR is a Lennox Learning Solutions Production.

How can you inspire your employees to become continuous learners, enhancing both their personal and professional goals? Join Joe and Dave as they engage with Jeff Blemke, Owner of Ultimate Air, Inc. Jeff shares his inspiring journey from working in his family's HVAC business to leading Ultimate Air, Inc., underscoring his distinctive leadership style and company culture. Drawing from his experiences with various leadership approaches, Jeff reveals how he aims to uplift and empower his team. He discusses his strategic shift from seeing his company as just an HVAC provider to embracing a broader role as an indoor environment company, emphasizing the critical importance of setting the right customer expectations. Tune in to gain valuable insights on fostering continuous learning, effective leadership, cultivating company culture, and evolving your business identity.

ON AIR is a Lennox Learning Solutions Production. 

Join Joe and Dave as they engage in a dynamic conversation with Founder of Standard Air Conditioning, LLC. Bruce Randall, Territory Manager TJ Farmer, and Atlanta District Manager Larry Blake. Together, they highlight the importance of treating customers as partners in the HVAC industry. Discover practical strategies for enhancing customer interactions and learn how core values such as empathy, expertise, and efficiency drive company culture, success, and customer relationships. Tune in to gain insights into Standard Air Conditioning’s dedication to customer-centric values and innovative service practices that you can apply to your business today.

For more information about what you heard on this episode:
Lennox Reclaim Program
2025 Refrigerant Transition

ON AIR is a Lennox Learning Solutions Production. 

How do you turn imperfections into opportunities? Our guests, Tony Cava, Boston District Manager for Lennox, and Shawn Dougherty, Owner of Joyce Cooling and Heating Inc. share their unique paths into the HVAC industry. Shawn shares the importance of focusing on employees and customers, and the value of innovation and positive mindset. Whether you’re an industry veteran or just starting out, tune in to hear how these leaders make the best of their circumstances.

For more information about what you heard on this episode:
Lennox Evaporator Coils

ON AIR is a Lennox Learning Solutions Production. 

Join Joe and Dave as they dive into the world of small business challenges with Shawn Kanungo, renowned innovation strategist and author of 'The Bold Ones.’ Shawn unravels the complexities of staying ahead in today's ever-changing landscape, especially for those in the HVAC business. From the transformative power of technology to the timeless importance of customer connection, Shawn delivers invaluable wisdom and actionable advice. Tune in and discover why being bold isn't just about being fearless—it's about embracing change with confidence.,

For more information about what you heard on this episode:
Lennox Reclaim Program
2025 Refrigerant Transition
Lennox Evaporator Coils


ON AIR is a Lennox Learning Solutions Production.

Join Joe and Dave as they chat with Michael Goater, COO of Environmental Heating and Air Solutions in California. Michael shares insights into mindset, and how thoughts affect feelings, behaviors, and results. Michael delves into the exploration of mindset programming, emphasizing the importance of identifying and reshaping ingrained beliefs, particularly surrounding topics like money and success. Drawing from personal experiences and societal conditioning, this episode will challenge you to reevaluate your perspectives and recognize the transformative potential of mindset mastery. Tune in to hear practical advice on how to assess and improve your mindset, your life, and your business.

For more information about what you heard on this episode:
Lennox Reclaim Program
2025 Refrigerant Transition

ON AIR is a Lennox Learning Solutions Production.