It seems that reviews, referrals and returning clients are more important now more than ever. How do we get these 3 R's? CRM's are a big help of keeping track of your clients and being able to notify them of deals or when they should return. Building good relationships with your client will help you with all 3 as well. Doing a business training or selling class also can help you with the 3 R's. Our guests tonight know all to well how to answer the questions. Shawn Gervais with OrbisX and Luke Wilson of Wilson's Auto Detailing are her to answer these questions.