March 31, 2026

Payment Card Accessibility, Changes to the Motability Scheme

18 minutes

The UK's leading trade association for the UK banking and financial services sector, UK Finance has just launched a new set of guidelines pertaining to the accessibility of payment cards. They claim that 80% of the financial industry across the UK are actioning the recommendations, which include the standardisation of larger text sizes, and notches to identify different types of cards. Adam Scarrott is UK Finance's Director of Payments and he tells In Touch more about why these guidelines were brought about and we discuss the ongoing issue of touch screen payment terminals.

The Motability Scheme enables disabled people to use certain benefits to lease a vehicle. But, the scheme is about to introduce some changes as a result of the government's Autumn budget. Nigel Fletcher is the Motability Foundation's CEO and he tells In Touch what these changes are, provides more detail about why they came about and when.

Presenter: Peter White

Producer: Beth Hemmings

Production Coordinator: Helen Surtees

Website image description: Peter White sits smiling in the centre of the image and he is wearing a dark green jumper. Above Peter's head is the BBC logo (three separate white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch" and the Radio 4 logo (the word ‘radio’ in a bold white font, with the number 4 inside of a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one is a darker blue and the other is a lighter blue.

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