Summary Judy Nuñez, owner of Tails On Trails LLC, is on the podcast to discuss the importance of building and having a tribe as a business. She also tells us how she has continued to host events for her community even in the time of Covid.

Topics on this Episode

• Making the shift into retail
• Working IN the community
• Her "Covid Reopening" Course

Main take away? There is ALWAYS more room at the table.

Links Tails on Trails website

Read the full transcripts here

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Summary: The Meet and Greet is an essential part of being a pet care provider. It allows you to get to know the pet before you care for them. In the first of our Back to Basics series, we break down the why and how of a Meet and Greet in this world of Covid. Also, Natasha O'Banion answers, "How do I go from good to great?"

Topics on this episode:

• Questions to Ask
• Introducing yourself to the pet
• Discussing Expectations
• Doing it Virtually
• Ask a Pet Biz Coach with Natasha O'Banion.

Main take away? Meet and greets look different these days but that doesn't mean you shouldn't have one!

Links It's Breast Cancer Awareness Month! Donate today.

Episode 63 with Eric Curry

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Summary: Jennifer Bassman, The Witty Entrepreneur, joins us talk about avoiding burnout, setting healthy boundaries around email and phone calls, and her three principles of saying No. Whether you pass out into a pizza or just lack patience with those around you, burnout looks different for everyone. Jennifer encourages us to stop playing by other peoples rules and start setting healthy boundaries.

Topics on this episode:

• Burnout vs compassion fatigue vs depression
• Recovery from burnout
• Stop getting bossed around
• Voicemailus Emailus Dreaditus
• Principle of saying "NO"

Main take away? Don't make someone else's crisis your emergency!

Links Read the full transcripts here

[email protected]

The Witty Entrpreneur Facebook Page

Her website

Her book:

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Summary An article was written recently about a survey of 100 pet owners who used Rover. The result? The owners thought the Rover sitter had all the same qualifications as an independent pet care provider. On the podcast, we discuss the implications of this and what we can do.

Topics on this episode:

• Summary of the article
• What does this say about the average pet owner?
• What can we do as business owners?
• Ask a Pet Biz Coach with Natasha O'Banion

Main take away? Be YOU and remember that we can continue to improve the industry through education of our potential clients and digging into better systems for our businesses.

Links It's Breast Cancer Awareness Month! Donate today.

The article that started this...

Episode 87 on Industry Standard

Our Interview with the founder of PawsInn

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Summary Fellow podcaster, pet business owner, and coach Dominic Hodgson comes on the show today to talk about digging out of Covid. Dom breaks down the two sales machine engines we should all have running and what it means to be specialized.

Topics on this episode:

• Impacts of Covid in the UK
• Taking business online
• Sale engine machine
• Digging out
• Lessons from Covid?

Main take away?: The business owner that survives tough storms is the one that's good at solving problems.

Links Poodle to pitbull podcast

[33 Ideas](growyourpetbusinessfast.com/33ideas)

[Free Copy](growyourpetbusinessfast.com/free-copy)

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Summary: 2020 has been a whirlwind of uncertainty so far, and unfortunately it doesn't look like it's getting any better soon. What are the things we can do to be better prepared for continued uncertainty in the future? Today, we discuss three areas we all have more control over than we expect, and what that means for putting ourselves on a great path forward. Natasha joins us to talk about what to do after you attend the Game Changers Summit.

Topics on this episode:

• Physical Preparedness
• Mental Preparedness
• Emotional Preparedness
• What happens after the Game Changers Summit, with Natasha

Main take away? The more time we spend getting to know ourselves, the better we will be when we have to rely on ourselves in unforeseen scenarios.

Links If you need help and someone to talk to: Crisis Hotline 800-273-8255

Check out the Game Changers Summit!

Read the full transcripts here

Consider supporting the show

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• Pet Sitters Associates Promo Code: Confessional

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Summary: Processing the loss of any pet is difficult. Processing the loss of a clients pet can add complications and uncertainty of how to handle it on both a professional and personal level. Coleen Ellis, Founder of Two Heart Pet Loss Center, joins us to help break down our role as pet care providers, how to care for ourselves while grieving, and help everyone in the mourning work.

Topics on this episode:

• Giving permission to grieve
• Rules of conversation with a grieving pet parent
• Caring for ourselves
• Being advocates for higher standard in pet loss and grief

Main take away? Give YOURSELF permission to grieve and remember that everyone's process looks different.

Links

Two Hearts Pet Loss Center

Coleen's courses on grieving

International Association for Animal Hospice and Palliative Care

Read the full transcripts here

Consider supporting the show

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• Time to Pet Promo Code: 50% off first 3 months

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Summary Who is your 'ideal client?' Have you ever tried to figure that out? It can really help your sanity and your business when you know exactly who you want your client to be. Today we discuss the 'ideal client', what that means, who that is, and the questions to ask when figuring it out.

Topics on this episode:

• What is an ideal client?
• Who is your ideal client?
• Marketing to your ideal client
• Keeping your ideal client
• What to Expect from the Game Changers Summit, with Natasha O'Banion

Main take away? Doing a little introspection will go a long way to figuring out who you want to work with!

Links Check out the Game Changers Summit!

Read the full transcripts here

Consider supporting the show

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• Pet Sitters Associates Promo Code: Confessional

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Summary

Today's episode is two interviews, one with Amber, owner of Atta Boy! Animal Care, and the other with Mary Beth, owner of Auntie M Pet Care. They talk about what the hiring process has been like through Covid, how their processes have changed, and how the job pool applicant is different now than it was previously.

Topics on this episode:

• How you handle staff during Covid
• How has the hiring place changed?
• What is the applicant pool like?
• Advice for other's interested in hiring

Main take away? Get a process in place for hiring that will get applicants you actually want!

Links Read the full transcripts here

Atta Boy! website

Email Amber

Amber's previous episode

Follow Mary on Instagram

Check out Auntie M's website

Mary Beth Benton's provious episode

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Brought to you by Time to Pet. Go to timetopet.com/confessional for 50% off your first 3 months.

Summary:

Many of us talk about looking into new service areas, few of us start up a new area hundreds of miles away. Michelle Sabia, from Paws & Claws Pet Sitting and Dog Walking Services, talks about why she started services in Connecticut while living in Arizona, and how she's made it work. From getting connected to the local community, to remote staffing and management, Michelle encourages us to learn from others and have a support system.

Topics on this episode:

• What 'Heart-Centered Pet Sitters' means
• Importance of local community
• Starting services in Connecticut
• Remote staffing
• Remote management

Main take away? We all have goals and dreams, so have a support system and just DO IT.

Links Check out her website:

She's on Facebook too!

Read the full transcripts here

Consider supporting the show

Give us a call: 636-364-8260!

Check out our pet sitter resources

[Email]([email protected]) us!

Follow us on: Instagram, Facebook, Twitter

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Sponsored By:

• Time to Pet Promo Code: 50% off first 3 months

Support Pet Sitter Confessional