Welcome to the second in a 5-episode arc where we're talking about the Five Pillars of Marketing. This is our opportunity to give ourselves a strong foundation before we begin building a complex marketing strategy. These five episodes are a version of an exercise I do with my consulting clients. They are a series of questions... assignments, really... that help us begin to understand what the product is and who it's for. Today we're discussing the Second Marketing Pillar which is AUDIENCE. It's all about figuring out who your restaurant is for. This week we're going to identify your Ideal Customer Avatar (ICA), and learn how to use that to attract more customers. If you want to download the Marketing Pillars Workbook you can do that by CLICKING HERE.

This week I'm linking to an article written by Justin Bariso that first appeared in Inc.com. It's all about the different types of empathy, and ways to cultivate it in your personal and professional life. It ties back in directly to what we're discussing here, and will factor in heavily to our work in the future.

CLICK HERE TO READ THE ARTICLE