Join Joe Crisara, America’s Service Sales Coach, as he sits down with James Bailey from Bailey Plumbing to break down how call-by-call management is revolutionizing the plumbing industry. Traditionally seen as an HVAC technique, James explains why this system is just as powerful for plumbers, electricians, and other home service professionals.

What You’ll Learn:

-  How call-by-call management enhances quality control and customer service
-  The impact of structured coaching on technician performance and revenue
-  Why detailed observations lead to better solutions and higher sales
-  How AI-powered tools like Rilla help track benchmarks and improve success rates

This episode is packed with insights on leadership, coaching, and optimizing service calls for maximum customer satisfaction and profitability. If you’re a plumber, HVAC pro, or electrician, this is a must-watch for elevating your business!