The concept of “learning in-the-flow of work”, coined by Josh Bersin, is a simple notion; learners can access learning at their point of need in the workplace. See Bersin’s article “A New Paradigm For Corporate Training: Learning In The Flow of Work” (Bersin, 2018) available at: https://joshbersin.com/2018/06/a-new-paradigm-for-corporate-training-learning-in-the-flow-of-work/. He cites the 2018 LinkedIn Learning survey of over 4000 L&D leaders and business professionals that highlighted the biggest barrier to learning is that employees simply don’t have enough time for learning; respondents want to learn at their own pace (58%) and in-the-flow of work (49%) (LinkedIn, 2018). This is further supported by Towards Maturity’s “Learner Voice” research (Towards Maturity, 2016) which found that 91% of learners want to learn at their own pace. See https://towardsmaturity.org/2016/11/03/learner-voice-part-3/.However, learning in-the-flow of work requires learning practitioners to design and facilitate learning close to the workface and that requires new thinking and tactics. We can no longer rely on “the course”.Andy Lancaster, Head of Learning at CIPD, David James, Chief Learning Officer at Looop Learning, and Kate Graham, Head Of Content at Fosway Group discuss this and more.

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