Potty Talk - The Podcast for Plumbing Business Owners

More reviews means more calls, more credibility, and more booked jobs. Richard breaks down the simple strategy to get more 5-star plumbing reviews without begging or feeling awkward.How To Price Jobs For A Profitable Plumbing Businesshttps://youtu.be/oYaKq3OXG2QHow To Ethically Sell More Plumbing Jobshttps://youtu.be/sHvuYyai7QE

If I wanted a higher average ticket, I’d stop thinking it’s about plumbing and start thinking about time. In this episode, Richard & Laura share the shift that changed everything for their business.

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Selling doesn’t have to feel pushy or sleazy. In this episode, we break down how to ethically sell more plumbing jobs by serving your customers well. How To Price Jobs For A Profitable Plumbing Businesshttps://www.youtube.com/watch?v=oYaKq3OXG2Q&t=925sBusting the Biggest Myth in Plumbing: ‘There Aren’t Enough Good Customers’https://www.youtube.com/watch?v=xbMSvU-5BdQBusting the Biggest Myth in Plumbing: Can’t Make Enough Moneyhttps://www.youtube.com/watch?v=GqNT_G9PPmg

Pricing your plumbing jobs the right way is the difference between staying busy and staying profitable. In this episode, we break down exactly how to price jobs for a profitable plumbing business without guessing, undercharging, or hoping it works out. If you want real margins and real growth, this is where it starts.

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Jesse & Trebeca Itzen launched Bighorn Plumbing with zero experience, no contractor’s license… and built a booming plumbing business in under two years.In this episode of Potty Talk, they share how they went from watching YouTube videos to hiring a general manager and building a freedom lifestyle — all by following the Million Dollar Plumber Success Academy before they even opened their doors.🚀 JOIN MY FREE COMMUNITYhttps://www.skool.com/million-dollar-plumber/about📱BOOK YOUR FREE CALLhttps://www.milliondollarplumber.com/call

What happens when a plumber and a dietitian join forces? A whole lot more than you think…In this powerful episode of Potty Talk, Richard sits down with James and Michelle Hill — a plumbing power couple who took a leap of faith, went all-in on their business, and transformed their life forever.James (aka “The Aussie Plumber”) shares how he went from high-paid tech to burned-out and ready to start fresh. Michelle reveals why she initially said no to joining the business — and what made her change her mind.🚀 JOIN MY FREE COMMUNITYhttps://www.skool.com/million-dollar-plumber/about📱BOOK YOUR FREE CALLhttps://www.milliondollarplumber.com/call

Too many guys are still believing the lie that customers won’t pay higher prices. Listen—if someone’s calling a plumber, they’re already sold. Nobody wakes up hoping to drop cash on plumbing, but when they need it, they need it now. You’re not selling copper or PVC—you’re selling today. You’re selling their time, their peace of mind, their life back. And if you show up looking like a garage sale, don’t expect to get paid like Nordstrom. Give options. Give price perspective. Make it easy to buy. Stop apologizing for charging what the job is worth and start acting like a real business. This episode breaks down how to shift your mindset, present your value, and get paid today—because broke pricing is a choice.🚀 JOIN MY FREE COMMUNITYhttps://www.skool.com/million-dollar-plumber/about📱BOOK YOUR FREE CALLhttps://www.milliondollarplumber.com/call

Still complaining that there’s no money in plumbing? Truth is, you’re sitting on a goldmine—you’re just digging in the wrong spot. If you’re stuck in remodels or new construction, it’s time to pivot to residential service and start charging what you’re actually worth.In this episode, we break down how to know your honest hourly rate, factor in every cost of doing business (yes, including your time), and stop treating your business like a hobby. And if you’re still playing bank for your customers—waiting days or weeks to collect—that’s on you. Collect at the time of service, stop the cash leaks, and finally start building real profit.🚀 JOIN MY FREE COMMUNITYhttps://www.skool.com/million-dollar-plumber/about📱BOOK YOUR FREE CALLhttps://www.milliondollarplumber.com/call

Still believe there aren’t any good plumbers out there? That myth is costing you time, money, and freedom. In this episode, we show you how to attract the right people—plumbers who want security and a future—not just a paycheck. Then we tackle the real issue: you. If you’re still stuck thinking no one can do it as well as you, you’re the bottleneck. Systemize your business, lead like an owner, and let your team do the damn job. And if you want to build a real business, not just stay stuck on the truck, you’ve got to adopt an “always hiring” mindset and stack your bench with talent. Watch now and start building the team your business—and your life—deserve.🚀 JOIN MY FREE COMMUNITYhttps://www.skool.com/million-dollar-plumber/about📱BOOK YOUR FREE CALLhttps://www.milliondollarplumber.com/call

Still buying into the myth that there just aren’t enough good customers out there? That’s the biggest lie in plumbing—and it’s keeping too many pros stuck, broke, and burnt out.In this episode, we’re busting that myth wide open and showing you why the right customers aren’t calling—not because they’re not out there, but because you’re not showing up for them the right way.If you want a schedule full of high-paying, same-day-paying customers who actually value your work… hit play.🚀 JOIN MY FREE COMMUNITYhttps://www.skool.com/million-dollar-plumber/about📱BOOK YOUR FREE CALLhttps://www.milliondollarplumber.com/call