"We work with clients, as opposed to working on a transaction." This is how Paul Arthur explains his attitude towards ensuring recurring sales with his high-end clientele.

The CEO of Queensland Sotheby's International Realty joins host Phil Tarrant on this episode of Secrets of the Top 100 Agents to outline his experiences running the world's largest luxury real estate company.

Paul also shares:

• How his agency sources new clients
• Why people are choosing to sell their prestigious properties
• The business architecture of the global organisation