"70 million Americans have criminal records."
 
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Summary
 
In this conversation, Jill Allen and David Harris discuss the critical aspects of hiring practices in orthodontic practices, focusing on how to prevent embezzlement and ensure a safe working environment. They delve into the importance of pre-employment screening, criminal background checks, drug testing, and social media scrutiny. The discussion also covers the significance of dividing duties among team members to mitigate risks, the challenges posed by electronic payments, and the necessity of financial oversight. David emphasizes the need for practice owners to be proactive in safeguarding their practices against potential fraud and to maintain clear communication with their teams.


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Takeaways

• Hiring practices should focus on preventing the wrong hires.
• 70 million Americans have criminal records, making background checks essential.
• Drug testing is becoming easier and should be a standard practice.
• Social media can reveal a lot about a candidate's character.
• Dividing duties among team members can significantly reduce embezzlement risk.
• Electronic payments are easier to divert than physical payments.
• Regularly reconcile collections with bank deposits to catch discrepancies.
• Practice owners should print their own financial reports for accuracy.
• Discrepancies should be investigated through documentation, not just staff explanations.

Chapters
 
00:00 Introduction
01:47 Reintroducing David Harris and His Work
03:00 The Importance of Hiring Right
04:41 Pre-Employment Screening Essentials
05:20 Criminal Records and Background Checks
07:36 Talking to Former Employers
09:05 Drug Testing and Social Media Checks
13:41 Legal Considerations in Hiring
18:57 Dividing Duties to Prevent Embezzlement
26:47 Digital Payments and Fraud Risks
28:32 Preventing Employee Theft
31:16 Reconciling Payments and Deposits
34:44 Ensuring Financial Integrity
41:39 Final Thoughts and Contact Information

Episode Credits:
 
Hosted by Jill Allen
Produced by Jordann Killion
Audio Engineering by Garrett Lucero

Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?

Reach out to me- www.practiceresults.com.
   
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