“Think before you click”
 
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Summary
 
In this episode, Jill interviews Jordan Janz from Cornerstone Computer Solutions, discussing the importance of cybersecurity in dental practices. They explore various threats such as phishing and ransomware, emphasizing the need for employee training and robust IT solutions. Jordan shares insights on the significance of managed services, the differences between Mac and PC security, and the necessity of effective data backup and recovery strategies. In this conversation, Jordan Janz discusses the critical aspects of cybersecurity for dental practices, focusing on how to respond to cyber attacks, the importance of data backups, and actionable steps for practices to enhance their IT security. He emphasizes the need for managed services and regular network assessments to ensure compliance and protection against potential breaches. The discussion also highlights the significance of fostering a culture of caution among staff and the necessity of having a comprehensive IT strategy in place.

Connect With Our Guest
 
Cornerstone Computer Solutions- https://cstonesolutions.net/


Takeaways

• Cornerstone specializes in IT for dental and orthodontic practices.
• Managed services provide proactive IT support rather than reactive solutions.
• Phishing attacks are becoming more sophisticated and targeted.
• Employee training is crucial in preventing cyber threats.
• Ransomware attacks often stem from human error.
• Investing in high-end antivirus software is essential for protection.
• Cloud environments require robust security measures.
• Data backups should be frequent and reliable to minimize loss.
• Cybersecurity is a shared responsibility between vendors and practices.
• Understanding the risks associated with different operating systems is vital. Disconnect the computer immediately if a ransomware attack is suspected.
• Contact your IT provider as the first step in a cyber incident.
• Having reliable backups is crucial to avoid paying ransoms.
• On-site backups are still important despite the rise of cloud solutions.
• A think before you click culture can prevent many cyber issues.
• Managed service plans are essential for proactive IT management.
• Regular network assessments can identify vulnerabilities in your system.
• Cyber liability insurance is a necessary safeguard for practices.
• Annual HIPAA risk assessments help maintain compliance and security.
• Investing in IT should be a priority for all practices.

Chapters
 
00:00 Introduction to Cornerstone Computer Solutions
06:08 Phishing and Spear Phishing Explained
12:02 Ransomware: Myths and Realities
18:10 Mac vs. PC: Cybersecurity Considerations
25:25 Responding to Cyber Attacks
34:04 Actionable Steps for Practices
39:57 Managed Services and Network Assessments
46:04 Final Thoughts and Future Trends 

Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice? Reach out to me- www.practiceresults.com.    
 
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Episode Credits:
 
Hosted by Jill Allen
Produced by Jordann Killion
Audio Engineering by Garrett Lucero