Satellite Location and Shop Tour with Tom Grady [AW 088]

Guest host and shop tour with Tom Grady, Redhawk Auto Service, Temecula, CA. Tom discusses his satellite location that is ½ mile away from his first location. Find out how he found it and why he decided to open a satellite location.

remarkableresults.biz/aw088

Mobile Diagnostics and 3D Printing [RR 710]

Mobile diagnostics is a growing segment of our industry. I sat with Brandon Dills at ASTE. We talked about his mobile diagnostic company, his investment, training, ADAS, and even using a 3D printer. Brandon also shares his plans for the future.

remarkableresults.biz/e710

Preventing Employee Apathy [THA 258]

How do you prevent apathy in your business? We know hiring is a crucial component in setting your culture the right way, but culture isn’t a set it and forget it concept. In this episode, learn some important tactics my panel uses in their businesses to keep a pulse on their people.

remarkableresults.biz/a258

Scott Alton - From the Clients Point of View - Matt Fanslow Diagnosing the Aftermarket A to Z

Matt grade school friend who is also a customer of his

Matt has a photographic mind

Origins of life, music, and euchre (the card game)

Scott sees or perceives that the people working on his vehicle are competent

Dress says a lot about competence

Personal appearance, also

Formulate an opinion if you trust the shop

Overall look of operation, clean, organized

A professional look gives confidence to trust

Certification on the wall

Reviews on the wall

Read reviews

When meeting a client for the first time we ask for a certain level of trust

Consumer: How does it feel to find that shop you can trust?

I client knows someone at the shop they are more likely to trust

Used Car Salespeople are going to have all this spin that they're going to give to me. And so you know, a used car salesman, unfortunately, Is linked with your profession in a lot of ways.

The client must determine if the service advisor or technician is spinning large as a used car salesman would

When you go to the doctor, you can get a second or third opinion. That's a little harder when the thing you need to get you home is you know, possibly debilitated and not able to get you home if you broke down away from your regular shop.

Capabilities and equipment drive price of jobs no matter what size they are

Compensation plans, benefits, investment in training drive margins/price

The show is sponsored by NAPA Auto Care https://napaautocare.com/ (napaautocare.com)Email Matt: [email protected] the Aftermarket A - Z YouTube Channel https://bit.ly/32QIkRA (HERE)

Women of the Year Awards 2021 [RR 709]

I had the honor last year to sit down with the Women in AutoCare Women of the Year recipients at AAPEX 2021. The electric energy between these women is hard to miss. The push for more women in our industry is never over. We need to continue to support women in leadership roles, encourage the younger generation to join and get involved in mentorship.

remarkableresults.biz/e709

Chapter 1-The Visionary

If you are a visionary you are entrepreneurial, a creator, and most likely you founded your company. You are an Idea generator, You have lots of ideas. As an idea generator, you probably have 10 new ideas per week and sometimes maybe 10 per day. Many of them might not be good and or not fit with the company’s focus, some might even be dangerous but in the end, some are absolutely brilliant! Those few great ideas keep the business growing and as the person that has/creates those ideas you are priceless to the business!

Chapter 2- The Integrator

Integrator is one who integrates, they harmoniously unite the major functions of a business, they are the conductor and keep the train running on time, they also create focus, accountability, and alignment.

An Integrator’s role and skills are unique, they are the glue and the visionary’s right hand, they beat the drum and make sure everything gets accomplished they are referred to as the inside man or inside woman. Do you have an integrator in your organization? Are you the Integrator?

Chapter 3- The Relationship

The 2 roles are a complementary force coming together to form a system where the whole is greater than the parts, one without the other is doomed, together they create and the interaction evolves and they transform each other via complement, I want you to think of a rope with two twisted strands.

Click here for more information about AutoLeap: https://bit.ly/3n5qW2M (https://bit.ly/3n5qW2M)

Coach Chris Cotton

AutoFix-Auto Shop Coaching

Visit Auto Shop Coaching website https://autoshopcoaching.com/ (HERE).

580-491-3519

Email Chris: [email protected]

CarmCast Power Panel [CC 102]

This CarmCast featured an anything goes format, a ‘Power Panel.’ No question Bryan Kelley and Greg Buckley would make for a great power panel. What better way to start off 2022 than some comprehensive discussions marking trends like Multi Shop Ownership. We hit some great wisdom on developing Trust, Delegation, EVs, Work-Life Balance, and more. No doubt you’ll pick up a gem or two to help make your 2022 a banner year for you. Let me ask you … how do you recharge? Well, I asked my panel. Compare your rechargeability to theirs. Thanks for listening to the podcast where ‘Your Learning Curve Never Sounded So good!'

remarkableresults.biz/cc102

What Is Your Word Of The Year? [AW 087]

Guest host and shop tour with Travis Troy, Honest Wrenches, Des Moines, IA. Travis Troy's word of the year is "execute." Goals are just ideas if you don't have an execution plan with deadlines.

remarkableresults.biz/aw087

Talking Tech: SVI, ADAS, Perception Systems, and Ethernet with Joe Register [RR 708]

Consider this episode a blitz round table with Joe Register, Vice-President Emerging Technologies at the AutoCare Association, we are discussing, emerging technology, ADAS, electrification, the Right to Repair Act and more. Vehicles have never been more connected and complicated than now and it’s critical to pause and learn about the intricacies involved.

remarkableresults.biz/e708

Why We Are Better Than The Car Dealerships [THA 257]

It’s time to shift your perspective from “we are the alternative to the dealerships” to “the dealerships are the alternative to us.” Are we making enough buzz about the benefits of independent repair shops? My panel shares their perspective and offers real testimonials from customers on their experience at the dealerships.

remarkableresults.biz/a257