How to Pass a Wage and Hour Audit from DOL [RR 704]

When was the last time you thought about your business being audited? The proverbial ‘Hi I’m from the government and I’m here to help!’ type of audit. Well, they are very real and we hear of stories and fines that get levied because we are not paying attention to specifically wage and hour laws. If you thought about it more often, you would be taking all the precautions to avoid penalties and fines. This episode is all about an audit and how to play by the rules. Don’t wait until the department of labor calls, take action to ensure your business is conforming to the law.

remarkableresults.biz/e704

Culture Makes Great Customers, Keeps Great People, and Attracts Superstars [THA 255]

Culture is a common buzzword in our world. But did you know every organization has organic culture no matter what? If you’re not consistently developing and working on your culture, it will churn on its own and slip from your fingertips. What’s the cultural vibe in your business?

remarkableresults.biz/a255

Out of Nowhere - Pistol Pete Marravich - Matt Fanslow Diagnosing the Aftermarket A to Z

He holds some records in basketball that may never be broken

He was a scoring machine

He was not naturally talented but was 6” 5”

He came up with his own drills

He was doing things back in the 60s and 70s ahead of his time

He spent time training, studying and working out, and challenging himself to get better

He never had any god-given talent that would have made him like LeBron James or Michael Jordon

Hard work can pay off

Perfect Practice makes Perfect

Journal your thoughts, ideas, intuition take-a-ways

You have enough talent and natural skill to be the best or become really good at what you do

Hard work, attention to detail

Focus in the right direction, the right area, can be rewarding

Find mistakes and inaccuracies

Find ways to train yourself better

Don’t need to work fast but smoothly. Get economy off motion.

Link to Matt's Journaling Episode on Remarkable Results Radio https://remarkableresults.biz/remarkable-results-radio-podcast/e648/ (HERE).

The Four Pillars of Marketing [RR 703]

This episode focuses on simplified marketing that will offer new ideas to try out and to bring focus to “thinking like the customer.” Make sure your business is making a splash and being noticed.

remarkableresults.biz/e703

Our Sponsor:

https://autoleap.com/?utm_source=chris-cottonandutm_medium=partnershipandutm_campaign=chris-cotton-website (https://autoleap.com/?utm_source=chris-cottonandutm_medium=partnershipandutm_campaign=chris-cotton-website)

Show Notes:

One quick note before we get started. Every shop is unique in its situation and what takes one shop 6 months to complete may take another 3 months and or 16 months. Thats why we believe as a company there is no cookie-cutter plan and progression to get you from where you are to where you want to be. If you have a great handle on C, D OR E then we can catch up and master A and B and then move to F and so on. In future episodes, we are going to go into greater depth in all of the topics that I am going to talk about today.

Pre-Phase, Acknowledging you need help, you ask for help and receive help.

Phase 1, Youve asked for help, now what? Getting profits in place and processes and procedures.

Phase 2, Growth Mode- Do we need more cars, fewer cars? Marketing and planning.

Phase 3, Time to put a bow on it! Are we expanding? Are we happy with the shop we have? Exit Strategies and planning.

Phase 4, Hero rides away or Margaritas on the beach? Everything has worked out and its time to move on.

You must remember, you cant do any of this if you dont ask for help!

Coach Chris Cotton

AutoFix-Auto Shop Coaching

Visit Auto Shop Coaching website https://autoshopcoaching.com/ (HERE).

580-491-3519

Email Chris: [email protected]

29 Year Old Daughter Takes Ownership - Remodeled and Has Coach [AW 084]

Guest host and shop tour with Ashlan Kaplan, Cannon Auto Repair, Cannon Falls, MN. Find out what Ashlan Kaplan is doing to successfully take over her father’s business.

How does she do it with a two young children under 3 years old?

remarkableresults.biz/aw084

Three Managers You Need In Your Business [RR 702]

Can owners buy freedom? The short answer is no, they have to grow it with their people. Are you grooming specific employees in managerial roles? Or do you give them a title and assume they can go on autopilot? George Zeeks discusses the three different managers you need in your business as it grows. Find out if you have these roles filled or you need to start.

remarkableresults.biz/e702

Are You Getting Value From Your Training Dollars? [THA 254]

We preach on this podcast that the investment in training is everything to you and your business. However, are you receiving the training in the proper way? We are taking a deeper dive into what training should be, and how to learn effectively. You might think those are simple concepts you can skip over, but trust me, this episode will change your perspective.

remarkableresults.biz/a254

Observation From a Class I Presented - Matt Fanslow Diagnosing the Aftermarket A to Z

I taught a PICO scope class and had a few observations

Some owners/managers were present with their technicians

Some owners/managers were amazed at what the scope could do for them

Owners should not ignore business management classes at the expense of technician training

Great chance to learn what other shops are doing

Do owners who started as techs become more willing to invest in the back of the house vs the owners that came from outside the business or from the service counter? Are they more willing to spend money on the customer or systems than the back of the house?

It is important to cross-train and get management more involved in the value of equipment and the tools needed to produce timely and quality work in the bays (efficiently, accurately, reduce negative outcomes )

I believe techs should have to answer a phone and schedule an appointment and vice versa to keep the team understanding and humble

If a tech breaks out a piece of equipment that they have not used in a long time and because of training they see value in it, be sure they are not punished for spending extra time

Managing Holiday Stress Amid the Pandemic - With Dr Dave Weiman [RR 593]

This holiday might not be the same as it was before but learn from Dr. Dave Weiman some great advice on dealing with the holidays.

I’m with Dave Weiman, the president of Weiman Consulting, a leadership consulting firm in Philadelphia PA. He is also an adjunct Assistant Professor at Widener University’s Institute for Graduate Clinical Psychology, and he is a Certified Performance Coach through Johnson and Johnson’s Human Performance Institute.

Dr. Dave gives you some great tips to help you get through the season. As an example, he says to maintain your routines, especially during the holidays. It gives our lives a sense of structure and stability and helps provide continuity over time. This is just one coping tactic he provides. This is an episode that all in your circle should listen to. Send the link to the members of your team, your peer group, your spouse, and your family.

The talking points of this episode can be found at remarkablersults.biz/e593.