A viral social media clip about ADAS calibrations sparked thousands of comments and exposed a troubling reality: many automotive professionals still misunderstand when and why calibrations are required. In this episode, Carm Capriotto welcomes technical specialists and industry leaders Keith Perkins and Matt Fanslow to examine the industry's response, separate fact from fiction, and explain why following OEM repair procedures is essential for both vehicle safety and professional credibility.

• The difference between static and dynamic ADAS calibrations, and why confusing the two leads to costly mistakes.
• Why programming, configuration, initialization, and calibration are separate procedures with different purposes.
• How fear of losing a sale often outweighs concerns about vehicle safety and liability.
• The real-world consequences of skipping OEM-required calibration procedures.
• How a properly calibrated vehicle helped protect Keith's wife and children during a serious highway rollover crash.
• How elevating the role of theCalibration Specialistreinforces professionalism and builds customer confidence.

Why ADAS Calibrations Are Being Ignored in Auto Repair Shops [THA 484]: https://remarkableresults.biz/remarkable-results-radio-podcast/a484/

Keith Perkins, Previous episode HERE. L1 Automotive, https://www.l1diagnostics.com/, L1 Automotive Training: https://l1training.com/

Matt Fanslow, Riverside Automotive, Red Wing, MN, Diagnosing the Aftermarket A to Z Podcast: https://mattfanslow.captivate.fm/

• Download and Listen on Our Mobile App: https://automotiverepairpodcastnetwork.com/app/
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• Special episode collections:https://remarkableresults.biz/collections

• Remarkable Results Radio Podcast with Carm Capriotto: Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/
• Diagnosing the Aftermarket A to Z: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/
• Business by the Numbers: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/
• The Auto Repair Marketing Podcast: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/
• The Weekly Blitz: Weekly Inspiration with Business Coach Chris Cotton from AutoFix – Auto Shop Coaching. https://chriscotton.captivate.fm/
• Speak Up! Effective Communication: Develop Interpersonal and Professional Communication Skills with Craig O’Neill. https://craigoneill.captivate.fm

Building a successful auto repair business isn't just about hiring great people; it's about creating a culture where the right people can thrive.

In this episode of Episodic Education, Carm Capriotto welcomes Matt Lachowitzer, founder of Matt's Automotive Center, to discuss the leadership principles that helped grow his company to 11 locations. Matt shares why protecting culture sometimes means making difficult personnel decisions, how investing in employee development fuels long-term success, and why great leaders always begin by looking in the mirror.

• Why one employee who doesn't fit your culture can create organizational drag.
• When letting go of a top performer is the best decision for your team.
• How leaders should evaluate their own role before blaming an employee's performance.
• How 29-day customer follow-up calls build trust and long-term loyalty.
• How company-wide training events reinforce culture and accelerate growth.
• The leadership mindset required to build a business that succeeds without depending on one person.

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Connect with the Podcast:

• Download and Listen on Our Mobile App:https://automotiverepairpodcastnetwork.com/app/
• Visit the Website:https://remarkableresults.biz/
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• Our Classroom page for personal or team learning:https://remarkableresults.biz/classroom
• Special episode collections:https://remarkableresults.biz/collections
• Buy Me a Coffee:https://www.buymeacoffee.com/carm

• Remarkable Results Radio Podcastwith Carm Capriotto:Facilitating Wisdom Through Story Telling and Open Discussion.https://remarkableresults.biz/
• Diagnosing the Aftermarket A to Z:From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.https://mattfanslow.captivate.fm/
• Business by the Numbers: Understand the Numbers of Your Business with CPA Hunt Demarest.https://huntdemarest.captivate.fm/
• The Auto Repair Marketing Podcast: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.https://autorepairmarketing.captivate.fm/
• The Weekly Blitz: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.https://chriscotton.captivate.fm/
• Speak Up! Effective Communication: Develop Interpersonal and Professional Communication Skills with Craig O'Neill.https://craigoneill.captivate.fm
• https://remarkableresultsradiopodcast.captivate.fm/napaautocare

Your posted labor rate may not be the labor rate you're actually collecting, and that gap could be costing your shop thousands of dollars every month.

In this episode, Carm Capriotto is joined by Andy Adams, a shop owner and business coach, and Rob Sperring, a service manager, to explain why the Effective Labor Rate (ELR) is one of the most overlooked yet impactful performance metrics in the auto repair industry. They break down why ELR falls short, how it affects profitability, and the practical steps every shop owner can take to close the gap.

• What Effective Labor Rate (ELR) is and why it matters more than your posted door rate.
• Why healthy shops should collect at least 90 percent of their posted labor rate.
• How unbilled diagnostic time, underpriced canned jobs, and complimentary inspections reduce profitability.
• Why excessive discounting, even with good intentions, can quietly erode your bottom line.
• Why improving ELR creates opportunities to increase technician compensation and strengthen your business.
• How auditing repair orders can uncover missed labor opportunities and unnecessary discounts.
• Why updating your labor matrix and canned jobs can immediately improve financial performance.
• How sharing KPI's (key performance indicators) with your team builds ownership and accountability throughout the shop.

• Visit the Website:https://remarkableresults.biz/
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• Buy Me a Coffee:https://www.buymeacoffee.com/carm
• Special episode collections:https://remarkableresults.biz/collections

• Remarkable Results Radio Podcast with Carm Capriotto: Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/
• Diagnosing the Aftermarket A to Z: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/
• Business by the Numbers: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/
• The Auto Repair Marketing Podcast: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/
• The Weekly Blitz: Weekly Inspiration with Business Coach Chris Cotton from AutoFix – Auto Shop Coaching. https://chriscotton.captivate.fm/
• Speak Up! Effective Communication: Develop Interpersonal and Professional Communication Skills with Craig O’Neill. https://craigoneill.captivate.fm

What does it take to build one of the fastest-growing auto repair businesses while leveraging artificial intelligence to improve performance at every level?

In this episode, Carm Capriotto welcomes Jesse Jackson, Founder and CEO of Mango Automotive, to discuss how she scaled from zero to eight locations in less than five years. Jesse shares the leadership lessons learned through rapid growth, how custom AI tools are helping improve customer experience and operational consistency, and why she believes it's time to rethink how independent shop owners plan their exit from the industry.

• How Mango Automotive expanded from a startup to eight locations through strategic acquisitions.
• The leadership challenges that come with rapid growth and why building a corporate support team became essential.
• The three cultural principles that drive employee engagement: never yell, bonus well, and have fun.
• How AI is being used to measure standard operating procedures and improve accountability.
• Why analyzing phone conversations with AI helps advisors convert more callers into customers.
• How providing realistic price ranges over the phone can improve appointment conversion rates.
• How AI-driven follow-up processes dramatically increased maintenance rebooking rates.
• Practical ways any shop owner can use tools like ChatGPT or Claude to evaluate service advisor performance without spending hours reviewing phone calls.
• Why thousands of shop owners approaching retirement may be leaving significant business value on the table.
• How Jesse's cooperative exit model could help independent shop owners achieve substantially higher business valuations than traditional private equity acquisitions.

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Connect with the Podcast:

• Visit the Website:https://remarkableresults.biz/
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• Our Classroom page for personal or team learning:https://remarkableresults.biz/classroom
• Special episode collections:https://remarkableresults.biz/collections
• Buy Me a Coffee:https://www.buymeacoffee.com/carm

• Remarkable Results Radio Podcastwith Carm Capriotto:Facilitating Wisdom Through Story Telling and Open Discussion.https://remarkableresults.biz/
• Diagnosing the Aftermarket A to Z:From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.https://mattfanslow.captivate.fm/
• Business by the Numbers: Understand the Numbers of Your Business with CPA Hunt Demarest.https://huntdemarest.captivate.fm/
• The Auto Repair Marketing Podcast: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.https://autorepairmarketing.captivate.fm/
• The Weekly Blitz: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.https://chriscotton.captivate.fm/
• Speak Up! Effective Communication: Develop Interpersonal and Professional Communication Skills with Craig O'Neill.https://craigoneill.captivate.fm

Artificial intelligence is rapidly changing how consumers search for auto repair services, and shop owners who don't adapt risk becoming invisible online.

Carm Capriotto welcomes Heather Myers, Chief Technology Officer at KUKUI, and Connor Tracy, Director of Partner Development at KUKUI, to explain how AI-powered search is transforming local marketing. They separate fact from fiction, share practical strategies for improving AI visibility, and explain why strong marketing fundamentals remain the key to long-term success.

• Why optimizing your Google Business Profile remains the most important step for local AI search visibility.
• How AI platforms like ChatGPT and Google's Gemini use consistent business listings to recommend local repair shops.
• Why maintaining accurate Name, Address, and Phone (NAP) information across online directories is more critical than ever.
• How AI now crawls social media platforms for business information and why authentic, human-created content improves discoverability.
• What "Google jail" is, how AI is filtering reviews, and why violating Google's review policies can seriously damage your online presence.
• Why review gating and incentivized reviews can put your business at risk.
• How to use AI effectively by following the principle of "trust but verify."
• Why better prompting leads to better AI-generated results and how to avoid incomplete or misleading responses.

Thanks to our Partner, NAPA TRACS

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• Buy Me a Coffee:https://www.buymeacoffee.com/carm
• Special episode collections:https://remarkableresults.biz/collections

• Remarkable Results Radio Podcast with Carm Capriotto: Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/
• Diagnosing the Aftermarket A to Z: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/
• Business by the Numbers: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/
• The Auto Repair Marketing Podcast: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/
• The Weekly Blitz: Weekly Inspiration with Business Coach Chris Cotton from AutoFix – Auto Shop Coaching. https://chriscotton.captivate.fm/
• Speak Up! Effective Communication: Develop Interpersonal and Professional Communication Skills with Craig O’Neill. https://craigoneill.captivate.fm

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video EpisodeWhat if your shop operated like a championship team, where everyone knew the score and was motivated to win together?

Gerry Frank, business coach and former shop owner of 35 years, joins Carm Capriotto to explain how gamification can transform an auto repair business by increasing profitability, accountability, and employee engagement. Rather than relying on pressure or incentives alone, Gerry shares a practical system that turns daily performance into a shared game built around visibility, ownership, and teamwork.

What You'll Learn

• Why diagnosing the real business problem is more important than applying quick fixes.
• How visible scoreboards create accountability and keep the entire team focused on shared goals.
• Why technicians and service advisors should update their own scores instead of management.
• Which key performance indicators matter most, including car count, billable hours, margins, and hours presented.
• Why aligning the front and back of the shop creates stronger teamwork and better customer outcomes.
• How storytelling helps employees understand the importance behind the numbers.
• A leadership approach that improves performance by focusing on results instead of criticizing people.

Gamification isn't about making work feel like a game, it's about giving every employee clear goals, measurable results, and ownership of their performance. When leaders diagnose problems correctly, track meaningful metrics, and connect the numbers to a larger purpose, they create a culture where accountability, engagement, and profitability naturally grow. Gerry Frank, former shop owner, trainer and coach for Maverick Shop Owners Want a more profitable shop? Start with your service advisor. They are the face of your business, the voice on the phone, and the key to every approved repair. Download 'Words That Work - The Service Advisor's Complete Phone Scripts Playbook at https://serviceadvisortraining.com/ Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-careNAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

SPONSOR: NAPA Auto Care

Connect with the Podcast:

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• Special episode collections:https://remarkableresults.biz/collections
• Buy Me a Coffee:https://www.buymeacoffee.com/carm
• The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcastwith Carm Capriotto:Facilitating Wisdom Through Story Telling and Open Discussion.https://remarkableresults.biz/
• Diagnosing the Aftermarket A to Z:From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.https://mattfanslow.captivate.fm/
• Business by the Numbers: Understand the Numbers of Your Business with CPA Hunt Demarest.https://huntdemarest.captivate.fm/
• The Auto Repair Marketing Podcast: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.https://autorepairmarketing.captivate.fm/
• The Weekly Blitz: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.https://chriscotton.captivate.fm/
• Speak Up! Effective Communication: Develop Interpersonal and Professional Communication Skills with Craig O'Neill.https://craigoneill.captivate.fm

The auto repair industry is facing a "Silver Tsunami" as thousands of shop owners approach retirement age. The challenge isn't simply selling a business; it's maximizing its value and creating a successful transition that benefits employees, customers, and future owners.

In this episode, host Carm Capriotto welcomes shop owner and business coach Aaron Woods and Ryan Bushman, a recent shop owner seller, for a candid discussion on exit planning, business valuation, financial preparation, and the leadership mindset required to build a shop that can thrive without its founder.

What You'll Learn

• Why every shop owner needs an exit strategy, even if retirement feels years away.
• How to transition from being the daily "hero" of the business to becoming a strategic guide.
• The key factors that influence shop valuation and why buyer risk impacts sale price.
• How creating a turnkey operation can significantly increase a business's market value.
• The importance of clean financial statements and separating personal expenses from business expenses.
• What "add-backs" are and how they can reveal the true profitability of your shop.
• Why investments in team development and training may strengthen valuation discussions.
• How defining your retirement goals helps determine the financial target your business must achieve.
• The value of coaches, peer groups, and industry-specific advisors during exit planning.
• Why finding an automotive-savvy accountant should be a priority for owners considering a future sale.

The best business exits don't happen by accident. Owners who begin preparing years in advance can reduce buyer risk, increase profitability, strengthen leadership teams, and ultimately maximize their company's value. Whether retirement is five years away or fifteen, the time to start building a business that operates independently of you is now. A successful exit begins with intentional planning, disciplined financial management, and a clear vision for life after ownership.

Ryan Bushman, Business Coach, Institute for Automotive Business Excellence

Aaron Woods, CEO X-tra Mile Auto Care, Stillwater, OK, Business Coach, Institute for Automotive Business Excellence. Listen to Aaron’s previous episodes HERE

Thanks to our Partner, NAPA TRACS

• Visit the Website:https://remarkableresults.biz/
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• Buy Me a Coffee:https://www.buymeacoffee.com/carm
• Special episode collections:https://remarkableresults.biz/collections

• Remarkable Results Radio Podcast with Carm Capriotto: Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/
• Diagnosing the Aftermarket A to Z: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/
• Business by the Numbers: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/
• The Auto Repair Marketing Podcast: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/
• The Weekly Blitz: Weekly Inspiration with Business Coach Chris Cotton from AutoFix – Auto Shop Coaching. https://chriscotton.captivate.fm/
• Speak Up! Effective Communication: Develop Interpersonal and Professional Communication Skills with Craig O’Neill. https://craigoneill.captivate.fm

What does it take to grow from a single auto repair shop to six locations in less than a decade?

Host Carm Capriotto sits down with AJ DeBuono to discuss his journey from serving as a U.S. Marine in Iraq and Afghanistan to becoming a successful multi-shop operator. AJ shares the lessons learned through rapid growth, the acquisition strategy that has fueled his expansion, and how military discipline, financial discipline, and a commitment to people have shaped his leadership approach.

Rather than buying struggling businesses and attempting turnarounds, AJ focuses on acquiring profitable shops with untapped potential.

What You'll Learn

• How AJ leveraged SBA veteran loan programs to purchase and expand his first auto repair business
• Why he prefers acquiring profitable shops instead of distressed operations
• The key performance indicators he targets to quickly improve profitability
• How military leadership principles influence his management style and business decisions
• The importance of creating career advancement opportunities through expansion
• Lessons learned from growing too quickly and navigating financial stress
• How AJ approaches shop transitions to minimize disruption for employees and customers
• Why maintaining strong personal relationships with team members remains a priority despite operating multiple locations

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Connect with the Podcast:

• Visit the Website:https://remarkableresults.biz/
• Subscribe on YouTube:https://www.youtube.com/carmcapriotto
• Follow on Facebook:https://www.facebook.com/RemarkableResultsRadioPodcast/
• Follow on LinkedIn:https://www.linkedin.com/in/carmcapriotto/
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• Join Our Private Facebook Community:https://www.facebook.com/groups/1734687266778976
• Join our Insider List:https://remarkableresults.biz/insider
• All books mentioned on our podcasts:https://remarkableresults.biz/books
• Our Classroom page for personal or team learning:https://remarkableresults.biz/classroom
• Special episode collections:https://remarkableresults.biz/collections
• Buy Me a Coffee:https://www.buymeacoffee.com/carm

• Remarkable Results Radio Podcastwith Carm Capriotto:Facilitating Wisdom Through Story Telling and Open Discussion.https://remarkableresults.biz/
• Diagnosing the Aftermarket A to Z:From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.https://mattfanslow.captivate.fm/
• Business by the Numbers: Understand the Numbers of Your Business with CPA Hunt Demarest.https://huntdemarest.captivate.fm/
• The Auto Repair Marketing Podcast: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.https://autorepairmarketing.captivate.fm/
• The Weekly Blitz: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.https://chriscotton.captivate.fm/
• Speak Up! Effective Communication: Develop Interpersonal and Professional Communication Skills with Craig O'Neill.https://craigoneill.captivate.fm

Why do talented automotive technicians leave the automotive industry, and what can shop owners do to keep them?

Host Carm Capriotto is joined by Technical Specialist Matt Fanslow and Technician Find CEO Chris Lawson to explore what it takes to attract, hire, and retain top talent in today's automotive repair industry. The conversation examines industry professionalism, workplace culture, compensation, employee engagement, and proactive recruiting strategies that help shops become destinations for exceptional technicians.

What You'll Learn

• Why elevating the image of automotive professionals is critical to attracting the next generation of talent
• The three primary reasons technicians leave shops: lack of respect, limited growth opportunities, and compensation concerns
• How financial transparency can build trust, ownership, and a stronger team culture
• The difference between a shop's "official game" and its "shadow game," and why understanding both matters
• Practical ways to gather meaningful employee feedback and turn ideas into action
• How leaders can remove obstacles that prevent technicians from finding joy and fulfillment in their work
• Why relationships with tool truck drivers can become a valuable recruiting resource
• How a shop's appearance and reputation can influence whether top candidates choose to work there

• Visit the Website:https://remarkableresults.biz/
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• Join our Insider List:https://remarkableresults.biz/insider
• All books mentioned on our podcasts:https://remarkableresults.biz/books
• Our Classroom page for personal or team learning:https://remarkableresults.biz/classroom
• Buy Me a Coffee:https://www.buymeacoffee.com/carm
• Special episode collections:https://remarkableresults.biz/collections

• Remarkable Results Radio Podcast with Carm Capriotto: Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/
• Diagnosing the Aftermarket A to Z: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/
• Business by the Numbers: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/
• The Auto Repair Marketing Podcast: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/
• The Weekly Blitz: Weekly Inspiration with Business Coach Chris Cotton from AutoFix – Auto Shop Coaching. https://chriscotton.captivate.fm/
• Speak Up! Effective Communication: Develop Interpersonal and Professional Communication Skills with Craig O’Neill. https://craigoneill.captivate.fm

How are automotive technicians learning today, and who is investing in their future?

Matt Shepanek, President of the ASE Training Managers Council (ATMC), discusses the findings of the 2026 ATMC Benchmark Survey. The survey offers valuable insight into technician education, training preferences, emerging technologies, and the industry's commitment to continuous learning.

The conversation highlights significant differences between dealerships and independent repair shops, reveals what technicians most want to learn, and reinforces why ongoing professional development remains essential in an era of rapidly advancing vehicle technology.

• How dealerships continue to lead the way in training investment, paying for technician education 85% of the time, while many independent technicians still share the cost or pay out of pocket.
• Why Hybrid/EV systems and Electrical/Electronics training top the list of requested subjects as vehicle technology continues to evolve.
• What the survey reveals about technician learning preferences and why hands-on, instructor-led training remains the gold standard despite the growth of online education.
• The wide gap in annual training hours, from technicians receiving no structured education to others completing more than 56 hours each year.
• Why continuous learning has become a business necessity, not an option, for shops hoping to remain competitive and profitable.

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Connect with the Podcast:

• Visit the Website:https://remarkableresults.biz/
• Subscribe on YouTube:https://www.youtube.com/carmcapriotto
• Follow on Facebook:https://www.facebook.com/RemarkableResultsRadioPodcast/
• Follow on LinkedIn:https://www.linkedin.com/in/carmcapriotto/
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• Remarkable Results Radio Podcastwith Carm Capriotto:Facilitating Wisdom Through Story Telling and Open Discussion.https://remarkableresults.biz/
• Diagnosing the Aftermarket A to Z:From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.https://mattfanslow.captivate.fm/
• Business by the Numbers: Understand the Numbers of Your Business with CPA Hunt Demarest.https://huntdemarest.captivate.fm/
• The Auto Repair Marketing Podcast: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.https://autorepairmarketing.captivate.fm/
• The Weekly Blitz: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.https://chriscotton.captivate.fm/
• Speak Up! Effective Communication: Develop Interpersonal and Professional Communication Skills with Craig O'Neill.https://craigoneill.captivate.fm