In today's episode, titled "HQ vs. Store: Bridging the Divide," we finish our two-part series - Everything Works at HQ!

• What can HQ learn from stores?
• Why is developing a common language between HQ and stores crucial for successful communication and relationship-building?
• What strategies can stores implement to better listen and execute the corporate strategy delivered by HQ?

We're going to explore the critical need for building a shared vision between your retail stores and corporate headquarters. The secret lies with effective communication and alignment. 

Central to our discussion will be how stores and headquarters can develop a common language to enhance understanding, build relationships, and ensure that execution of corporate strategies at the store level is effective and seamless.

I outline a practical 'speed dating' approach to connect the store level with various roles at HQ, emphasizing the value of rapport and communication to overcome the execution disconnect. I share vital insights that HQ wishes to convey to stores, and vice versa, shedding light on the assumptions that may hinder the rollout of new programs.

The episode doesn't shy away from the complexities of inventory management or the pitfalls of poor communication techniques. Rather, I provide a framework to articulate the "why" behind KPIs and metrics, turning data literacy into a powerful tool for retail leaders.

And finally, I examine the North Star concept. This is what it looks and feels like when HQ and Stores have are in alignment, collaborative, and both provide solutions-oriented leadership for mutual success. 

So grab your notepads and prepare to change the way you think about the relationship between HQ and Stores. 

This episode charts a new course to a more resilient, adaptable, and united future.

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HAVE YOUR SAY!

If you enjoyed this episode and have feedback or suggestions for future topics, please let me know by clicking the feedback link HERE.

Your input is important to me and will help me make this podcast even better.

Thanks for listening!

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Do you want to become a supporter of Retail Leadership with Steve Worthy? Your support enables us to continue bringing you exclusive insights and expert advice from some of the best leaders in the retail industry.

Sign up to become a supporter today at https://www.buzzsprout.com/1127936/support and help us shape the future of retail leadership, one episode at a time.

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US vs THEM! 

This battle in retail has been in existence since Retail began. 

US - Stores vs THEM - Home Office. 

Why can’t they see eye to eye? 

What has hindered these two teams from establishing a mutually beneficial and successful relationship?

This two-part series - Everything Works at HQ.  Part one titled “What HQ can learn from Stores”, is a candid exploration of the oft-overlooked wisdom that our stores hold for corporate headquarters. The goal is to bridge the gap between corporate strategies and the challenges our store teams face daily.

I’ll unpack a crucial dialogue on the disconnect between HQ's drive for business growth and the on-the-ground reality of our stores. 

In this episode, I discuss the significance of effective communication, the urgent call for a human-centric approach to training and leadership, and the revelation of a leadership gap where store leaders yearn for real growth and development opportunities.

I also help HQ and stores understand the need for "safe people" over just "safe spaces," pushing for transparency in feedback and a genuine connection between employees and management. 

Lastly, l explore the "North Star" concept, aiming for that unified vision that propels Home Office and Stores towards cohesive success.

Are you a retail leader grappling with disconnection? Do you feel the stark contrast between your retail playbook and the actual game on the floor? Stay tuned as we dissect these challenges and offer actionable insights, including why external coaching may be the lifeline your team needs.

Join us for a journey into the heart of retail where it's not just about what HQ dictates, but about listening, understanding the 'why,' and recognizing the true pace and urgency that define our stores. 

This is Retail Leadership with Steve Worthy where we're speaking the unspoken language of retail success. Let's transform retail leadership together.

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HAVE YOUR SAY!

If you enjoyed this episode and have feedback or suggestions for future topics, please let me know by clicking the feedback link HERE.

Your input is important to me and will help me make this podcast even better.

Thanks for listening!

SUPPORT THE SHOW!

Do you want to become a supporter of Retail Leadership with Steve Worthy? Your support enables us to continue bringing you exclusive insights and expert advice from some of the best leaders in the retail industry.

Sign up to become a supporter today at https://www.buzzsprout.com/1127936/support and help us shape the future of retail leadership, one episode at a time.

Thank you!

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Pick up your book: The Retail Leader's Roadmap! HERE!

What's up, my friend? You're in for a real treat with this episode featuring Brian. We're going deep into the nitty gritty details of his proven blueprint for accelerating your career growth as a retail leader.

Right off the bat, Brian opens up about the profound influence his father had on instilling that insatiable drive to outwork, outlearn, and outlead everyone around him. The dude exudes an unwavering determination that's truly contagious.

He breaks down the strategic planning process that allowed him to systematically climb the ranks - mapping out long-term goals, identifying key experiences to pursue, and executing with laser-focus. This isn't just talk, it's a tangible game plan that you can apply.

But what really sets Brian apart is his mindset around leadership character development. We're talking about the grit, humility, and emotional intelligence required to inspire teams and become that leader people want to follow into the trenches. He's lived these lessons.

By the end, you'll have a revamped perspective on owning your leadership journey - crafting a personalized plan, embracing growth opportunities, and developing that unshakable sense of purpose. This dude lays it all out there with experienced-based wisdom.

So brace yourself, it's about to get real with a heavy dose of motivation, strategy, and battle-tested insights for senior retail leaders truly craving their "Best Next". Let's go!

Facebook | https://www.facebook.com/brian.librach/ 
Instagram | https://www.instagram.com/librach/
Twitter | https://twitter.com/blibrach 
LinkedIn | www.linkedin.com/in/brian-librach-the-retailwellwisher
TikTok | https://www.tiktok.com/@librachretail.lea 
YouTube | www.youtube.com/@theRetailwellwisher

Support the show

JOIN THE CAMPUS

READ OUR RETAIL LEADER NEWSLETTER

MEET STEVE!

BOOK A CLARITY CALL!

------------------------------------------------

HAVE YOUR SAY!

If you enjoyed this episode and have feedback or suggestions for future topics, please let me know by clicking the feedback link HERE.

Your input is important to me and will help me make this podcast even better.

Thanks for listening!

SUPPORT THE SHOW!

Do you want to become a supporter of Retail Leadership with Steve Worthy? Your support enables us to continue bringing you exclusive insights and expert advice from some of the best leaders in the retail industry.

Sign up to become a supporter today at https://www.buzzsprout.com/1127936/support and help us shape the future of retail leadership, one episode at a time.

Thank you!

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Meet Kimberly Lee Minor, a dynamic force in retail leadership with over 25 years of industry experience. She's held pivotal roles in renowned organizations like Footlocker Global, London Fog, and Bath & Body Works. Currently serving as CEO of Bumbershoot, LLC, Kimberly's expertise lies in providing cultural and market insights for inclusive, equitable, and diverse representation across brand, content, product, and customer experience.

Kimberly's passion extends beyond business success. She's the founder of the Women of Color Retail Alliance (WOCRA), dedicated to closing the gender parity gap in retail leadership. As an educator and mentor at The Ohio State University Fisher College of Business, she promotes cultural competence and organizational excellence.

Join us in this episode as Kimberly shares her inspiring journey, leadership insights, and unwavering commitment to positive change in retail.

Support the show

JOIN THE CAMPUS

READ OUR RETAIL LEADER NEWSLETTER

MEET STEVE!

BOOK A CLARITY CALL!

------------------------------------------------

HAVE YOUR SAY!

If you enjoyed this episode and have feedback or suggestions for future topics, please let me know by clicking the feedback link HERE.

Your input is important to me and will help me make this podcast even better.

Thanks for listening!

SUPPORT THE SHOW!

Do you want to become a supporter of Retail Leadership with Steve Worthy? Your support enables us to continue bringing you exclusive insights and expert advice from some of the best leaders in the retail industry.

Sign up to become a supporter today at https://www.buzzsprout.com/1127936/support and help us shape the future of retail leadership, one episode at a time.

Thank you!

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Who says you can't be the hero in your own retail leadership journey? I remember the days of feeling overlooked in the bustling world of retail, unsure how to break through the noise. Now, as your guide, I'll take you through the valleys and peaks of leadership in the retail space. This heartfelt session is designed to acknowledge your fears and aspirations as we explore the often ignored yet remarkable adaptability and problem-solving capabilities that retail leaders possess. Equipped with insights from my upcoming book "The Approachable Leader," we'll delve into the 'SMILE framework' and why emotional intelligence is your secret weapon in the retail battlefield.

Have you ever felt stuck between your present role and the future you're yearning for? You're not alone. This episode is a treasure trove of strategies and advice for those ready to carve out their own path, be it climbing the ladder within your current organization or venturing into new opportunities altogether. We talk about creating a personal vision that's as unique as you are, along with initiating a self-assessment that's as honest as it is enlightening. The journey to becoming an authentic leader, unshackled by competition and comparison, starts with recognizing your innate talents and transforming them into action.

Finally, consider this your personal invitation to join a community of like-minded retail leaders eager to develop and refine their leadership skills. It's about becoming the leader you've envisioned, defined by your aspirations, not others' expectations. I'm here to support and advocate for your growth in an industry that's ripe for change. By connecting with us and tapping into our resources, you're taking the first crucial step towards your leadership goals. So, thanks for listening to Retail Leadership with Steve Worthy, where every moment is an opportunity to shape your destiny.

Support the show

JOIN THE CAMPUS

READ OUR RETAIL LEADER NEWSLETTER

MEET STEVE!

BOOK A CLARITY CALL!

------------------------------------------------

HAVE YOUR SAY!

If you enjoyed this episode and have feedback or suggestions for future topics, please let me know by clicking the feedback link HERE.

Your input is important to me and will help me make this podcast even better.

Thanks for listening!

SUPPORT THE SHOW!

Do you want to become a supporter of Retail Leadership with Steve Worthy? Your support enables us to continue bringing you exclusive insights and expert advice from some of the best leaders in the retail industry.

Sign up to become a supporter today at https://www.buzzsprout.com/1127936/support and help us shape the future of retail leadership, one episode at a time.

Thank you!

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Ready to revolutionize your retail leadership skills? Trust us, you don't want to miss this insightful discussion as we uncover seven transformative leadership lessons from the hit TV show, Ted Lasso. We promise that embracing these principles will not only elevate your impact on your team, but will also boost the profitability of your stores, and catapult your retail career to new heights.

What if you could build a stronger rapport with your team by simply being seen? In this episode, we emphasize the importance of acknowledging your team members and sharing personal stories to foster a deeper connection. We also urge you to remain curious as a leader, a quality that goes a long way in understanding and bonding with your team. Delving into the skills of your team, being brave enough to voice your truth, and rebounding swiftly from errors, are vital components in creating a resilient, goal-oriented team.

Lastly, we touch on the importance of nurturing a growth mindset and operating with a higher purpose. When leaders demonstrate genuine interest and foster a sense of connection, it leads to an exchange of talents and ideas, and ultimately a resilient and united team. We conclude by addressing the challenges of leadership and offering actionable advice to tackle them. Whether you're a fan of Ted Lasso or not, these lessons are a game-changer for anyone looking to enhance their leadership prowess. So, tune in and get ready to transform your leadership journey!

Support the show

JOIN THE CAMPUS

READ OUR RETAIL LEADER NEWSLETTER

MEET STEVE!

BOOK A CLARITY CALL!

------------------------------------------------

HAVE YOUR SAY!

If you enjoyed this episode and have feedback or suggestions for future topics, please let me know by clicking the feedback link HERE.

Your input is important to me and will help me make this podcast even better.

Thanks for listening!

SUPPORT THE SHOW!

Do you want to become a supporter of Retail Leadership with Steve Worthy? Your support enables us to continue bringing you exclusive insights and expert advice from some of the best leaders in the retail industry.

Sign up to become a supporter today at https://www.buzzsprout.com/1127936/support and help us shape the future of retail leadership, one episode at a time.

Thank you!

------------------------------------------------

Book A Call

Worthy Retail News

Are you ready to elevate your retail leadership skills to the next level? In today's episode, we're dissecting the crucial elements of successful leadership - time, support, and capacity. 

We'll guide you through five transformative areas to enhance your leadership prowess: amplify your retainability, decode feedback, craft a robust retention blueprint, bolster support, and become an irreplaceable asset to your team.

We're also shining a spotlight on an innovative model, 'SMILE,' that has remarkably transformed my leadership journey. This concept encapsulates self-awareness, mindful listening, inspiring trust, leading by example, and emitting empathy. 

We're delving deep into this strategy, demonstrating how transparency and personalized growth plans can cultivate trust. Moreover, we’ll reveal how exuding empathy and leading by example can foster an environment of respect and comprehension.

Having an opinion as a retail leader holds significant weight. Today, we're exploring the importance of forming opinions about your people, your business, and most importantly, yourself. We'll walk you through the art of detaching emotion from your conversations, leading to more effective dialogue. 

We'll unearth the importance of being data-literate in aspects like understanding your P&L, competition, merchandising, logistics, and customer buying patterns. Rounding it off, we'll delve into the art of self-awareness and how articulating your strengths and opportunities without boasting can catapult you to new heights of leadership. Tune in today for a treasure trove of insights and practical advice!

Support the show

JOIN THE CAMPUS

READ OUR RETAIL LEADER NEWSLETTER

MEET STEVE!

BOOK A CLARITY CALL!

------------------------------------------------

HAVE YOUR SAY!

If you enjoyed this episode and have feedback or suggestions for future topics, please let me know by clicking the feedback link HERE.

Your input is important to me and will help me make this podcast even better.

Thanks for listening!

SUPPORT THE SHOW!

Do you want to become a supporter of Retail Leadership with Steve Worthy? Your support enables us to continue bringing you exclusive insights and expert advice from some of the best leaders in the retail industry.

Sign up to become a supporter today at https://www.buzzsprout.com/1127936/support and help us shape the future of retail leadership, one episode at a time.

Thank you!

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You've recently been promoted. You’re a new leader in a new market. Are you really ready for this major change?

Listen in as we discuss the challenges and tips for new leaders in a new market, emphasizing the importance of assessing the market, understanding competition, building relationships, simplifying communication, and creating a positive culture!

Key Highlights:

[01:45] It’s a big deal when you get promoted into another market.

[03:01] Dealing with fear and imposter syndrome as a new leader in a new market

[05:35] The assessment process starts well before you take over the market

[07:27] Assess yourself from a market standpoint as it relates to your competition

[12:12] Even though you are promoted, you are not the new leader in influence

[14:54] Keep your messaging & communication simple

[21:36] You have to assess your team quickly!

[31:23] Create a plan before you enter the market & adjust if necessary

[36:51] Be adaptable as a retail leader

[41:50] What does it look like when I'm being successful?

Notable Quotes:

• In retail, your competition is probably one or two blocks down. Sometimes they're in the adjacent shopping center!
• Influence is gained. It is earned. It is not given.
• Listen more than you talk. Ask a question, wait for the response.
• You're not going to change the world in your very first 30 days. 
• The worst thing that you can do is to have a number of people on your team that are just like you.
• If you stay plateaued and your team plateaus, you're doing your team a disservice.
• Be water, my friend. Change before it's necessary.

Support the show

JOIN THE CAMPUS

READ OUR RETAIL LEADER NEWSLETTER

MEET STEVE!

BOOK A CLARITY CALL!

------------------------------------------------

HAVE YOUR SAY!

If you enjoyed this episode and have feedback or suggestions for future topics, please let me know by clicking the feedback link HERE.

Your input is important to me and will help me make this podcast even better.

Thanks for listening!

SUPPORT THE SHOW!

Do you want to become a supporter of Retail Leadership with Steve Worthy? Your support enables us to continue bringing you exclusive insights and expert advice from some of the best leaders in the retail industry.

Sign up to become a supporter today at https://www.buzzsprout.com/1127936/support and help us shape the future of retail leadership, one episode at a time.

Thank you!

------------------------------------------------

Here’s part two of our episode on Why Retail Leaders Get Promoted. 

We discuss the importance of strategic communication, authority, knowledge, and value articulation in advancing to the position of retail leader. Stay tuned!

Key Highlights:

[03:23] Your communication needs to be strategic.

[05:00] Building authority and knowledge is key to successful retail leadership

[13:35] Who on your team would you take with you when starting a new business unit?

[15:05] The lack of strategic communication can prevent you from getting promoted

[20:19] Embrace a broader change and a broader perspective of what change could do

[25:15] Strategic introductions occur when you're getting ready for a promotion.

[27:28] If you want to get promoted, learn how to communicate effectively.

Notable Quotes:

• You cannot communicate what you don't know, period.
• The best leaders share as much information as they possibly can.
• The issue with feedback is the higher you go, the less feedback you receive.

Support the show

JOIN THE CAMPUS

READ OUR RETAIL LEADER NEWSLETTER

MEET STEVE!

BOOK A CLARITY CALL!

------------------------------------------------

HAVE YOUR SAY!

If you enjoyed this episode and have feedback or suggestions for future topics, please let me know by clicking the feedback link HERE.

Your input is important to me and will help me make this podcast even better.

Thanks for listening!

SUPPORT THE SHOW!

Do you want to become a supporter of Retail Leadership with Steve Worthy? Your support enables us to continue bringing you exclusive insights and expert advice from some of the best leaders in the retail industry.

Sign up to become a supporter today at https://www.buzzsprout.com/1127936/support and help us shape the future of retail leadership, one episode at a time.

Thank you!

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Do you want to know the secret weapon of good leaders? How are they able to lead and guide their whole team to success? The answer lies in understanding their personality. 

In this episode learn more about the Enneagram and how it can help you get to know your team better so you can lead them better. Stay tuned!

Key Highlights:

[00:01] Every good leader has a secret weapon 

[01:44] The best way to lead people is to get to know them on a deeper level

[03:01] The Enneagram and other personality tests

[08:06] Why you should take the Enneagram test

[10:26] The first type of Enneagram personality - The Perfectionist

[12:46] The 2nd type of Enneagram personality - The Helper

[14:20] The 3rd type of Enneagram personality - The Achiever

[18:20] The 4th type of Enneagram personality - The Individualist

[20:12] The 5th type of Enneagram personality - The Investigator

[23:01] The 6th type of Enneagram personality - The Loyalist

[25:29] The 7th type of Enneagram personality - The Enthusiast

[27:22] The 8th type of Enneagram personality - The Challenger

[29:20] The 9th type of Enneagram personality - The Peacemaker

[34:49] The importance of emotional intelligence

[38:02] How Enneagram can help in Career Development

Notable Quotes:

• Leadership is not about you. Leadership is about the people that you lead.
• In the context of connecting with people, it's not a matter of what you could do, it's a matter of why you do things.
• By understanding individual personality types, leaders can delegate tasks effectively and create teams that complement each other's strengths and weaknesses.
• Emotional intelligence helps leaders develop empathy.
• You can identify problems very quickly and you can create solutions very quickly if you know how to connect with your team.

Support the show

JOIN THE CAMPUS

READ OUR RETAIL LEADER NEWSLETTER

MEET STEVE!

BOOK A CLARITY CALL!

------------------------------------------------

HAVE YOUR SAY!

If you enjoyed this episode and have feedback or suggestions for future topics, please let me know by clicking the feedback link HERE.

Your input is important to me and will help me make this podcast even better.

Thanks for listening!

SUPPORT THE SHOW!

Do you want to become a supporter of Retail Leadership with Steve Worthy? Your support enables us to continue bringing you exclusive insights and expert advice from some of the best leaders in the retail industry.

Sign up to become a supporter today at https://www.buzzsprout.com/1127936/support and help us shape the future of retail leadership, one episode at a time.

Thank you!

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