“Reverse Logistics Series: Best Practices for Reducing Returns”

The Reverse Logistics Series on Supply Chain Now Radio

Conducted in partnership with the Reverse Logistics Association

Learn more: www.RLA.org

Episode 176 of Supply Chain Now Radio features Tony Sciarrotta and Joe Hurley. Tony Sciarrotta serves as Executive Director of the Reverse Logistics Association. He was nominated and selected by the Board to serve as the Executive Director on August 1, 2016. Since Mr. Sciarrotta had been an active member serving in committee leadership of Reverse Logistics Association since 2005, he had also served on the Board of RLA from 2005 to 2012 while employed at Philips Consumer Lifestyle as their Director of Sales & Marketing. So it was a simple decision for the selection team at RLA to approve Mr. Sciarrotta. Since his experience, qualifications and service to RLA was more than substantial to meet the requirement that was needed as the next Executive Director. Mr. Sciarrotta has held a variety of sales and marketing positions in the consumer electronics industry for over 35 years, most recently as the President of Reverse IT Sales & Consulting. Tony brings so much experience to the RLA team, including 25 years at Philips Consumer Lifestyle. He was successful at implementing effective returns policies and procedures with a variety of dealers, and in 2005, Tony assumed responsibility for maximizing asset recovery of all returned consumer goods. Learn more about the Reverse Logistics Association here: https://rla.org/

Joe Hurley started with Encompass in 2008, serving as Senior Vice President of Business Development since 2015. He oversees the company’s business development and marketing functions, comprising the promotion, development and execution of programs that leverage the full Encompass value proposition including parts logistics, forward and reverse logistics, returns management, asset recovery and other comprehensive solutions. Joe has served in the aftermarket service business for over 25 years. Prior to joining Encompass in 2008, he served as Director of Parts for Philips Consumer Electronics. Joe held other notable positions for Philips, including Parts Sales Manager and Call Center Manager. Joe earned a Bachelor's degree in Business Administration from Carson-Newman College in Jefferson City, TN. Learn more about Encompass here: https://solutions.encompass.com/

Upcoming Events & Resources Mentioned in this Episode

Connect with Tony on LinkedIn: https://www.linkedin.com/in/tony-sciarrotta-235570/

Connect with Joe on LinkedIn: https://www.linkedin.com/in/joe-hurley-9503993/

Connect with Greg on LinkedIn: https://www.linkedin.com/in/gswhite/

Connect with Scott on LinkedIn: https://www.linkedin.com/in/scottwindonluton/

Georgia Manufacturing Summit on October 9th: https://www.georgiamanufacturingalliance.com/annual-summit

SCNR to Broadcast Live at SC Logistics 2019 Fall Tech Talk: https://tinyurl.com/y2mttrg8

eft Logistics CIO Forum in Austin, TX: https://tinyurl.com/y5po7tvw

Reverse Logistics Association Conference & Expo: https://rla.org/calendar/1

SCNR to Broadcast Live at MODEX 2020: https://www.modexshow.com/

SCNR on YouTube: https://tinyurl.com/scnr-youtube

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Vector Global Logistics: http://vectorgl.com/

This episode was hosted by Greg White and Scott Luton. For more information, visit our dedicated show page at: www.supplychainnowradio.com/episode-176