The Business of Cleaning

S1E10: How to Utilize the Change Cycle to Elevate Your Cleaning Operations with Brandon Baswell


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Shifting times create a need for an internal shift at one point or another. In this episode, we break down how to do it successfully no matter if your team is large in size or only a few people.

Brandon Baswell is the Campus Services Manager at Michigan State University and has been in that position for over 16 years. He’s been with the university for over 31 years, meaning he has been there to see many changes and also been part of instigating a major overhaul of how his team operates.

We sat down with Brandon to discuss how to implement a large process change, especially within the cleaning space. It’s not unsurprising that your team or company needs to make changes to keep up with the times, but if that’s a large-scale shift to your processes, it may seem impossible at the start. Don’t worry though, Brandon breaks down the whole change cycle in easy to understand bites.

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