November 28, 2023

Scotland's Train Ticket Offices; Awards for Service

18 minutes

A few weeks ago, many In Touch listeners would have given a huge sigh of relief when it was announced that the plans to close ticketing offices at England's train stations had been revised. That got us thinking about what is happening elsewhere in the UK. In Scotland, there are no plans to close any ticket offices but, following a consultation, ministers are yet to reach a decision on their opening hours. We delve into this with Alastair Dalton, who is the transport correspondent for The Scotsman and Scotland on Sunday, along with two visually impaired train users, Melinda Hanvey and Janice Mitchell.

And it appears to be award season for the visual impairment charity sector, with two awards in one month! Tune in to find out who won.

Presenter: Peter White

Producer: Beth Hemmings

Production Coordinator: Liz Poole

Website image description: Peter White sits smiling in the centre of the image, wearing a dark green jumper. Above Peter's head is the BBC logo (three individual white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch" and the Radio 4 logo (the word Radio in a bold white font, with the number 4 inside a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one of a darker blue and the other is a lighter blue.

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