Seller Performance Solutions

Seller Performance Solutions

By Chris McCabeBusinessEntrepreneurship
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Seller Performance Solutions episodes

  • Protect Yourself for Prime Day
    Prime day is right around the corner, which means Amazon sellers need to be preparing themselves for the worst. In this episode, Chris and Leah delve into the crucial aspects of safeguarding your listings and account from both competitor attacks and non-compliant practices that may lead to restrictions.
    14 min
  • Don't Keep Waiting for Amazon Teams to Get Back to You
    Many sellers have been told to wait for a response from Amazon, but waiting indefinitely may not be the best strategy. It's important to be proactive and ensure your concerns are addressed promptly, as every moment wasted can mean more money lost. In this episode, Chris and Leah discuss the drawbacks of waiting for extended periods while receiving the same generic responses or no response at all, and what you need to do instead.
    13 min
  • Should you Give Amazon your Manufacturer Info?
    Amazon's requirements can often perplex sellers, and one common area of confusion lies in the sharing of manufacturer information. In this episode, Chris and Leah delve into what information Amazon requires and shed light on the situations where it should be provided.
    11 min
  • What you Need on Your Invoices
    Invoice verification can be tricky business on Amazon. In this episode, Leah and Chris discuss the challenges faced by sellers when presenting invoices to Amazon and the mysterious knee-jerk rejections that leave them questioning if anyone is actually reviewing their documents. Are automation and poorly written AI to blame, or is there more to this puzzle?
    16 min
  • Just Because you Can, Doesn't Mean that you Should
    In the fast-paced world of e-commerce, it's easy to get caught up in the desire for quick success and immediate results. Shortcuts or hacks that promise to boost sales or game the system are rampant. In this episode, Chris and Leah delve into the often overlooked consequences and long-term implications of these quick fixes.
    14 min
  • INFORM Consumers Act: What You Need to Know
    Congress recently passed the INFORM Consumers Act, going into effect June 27th. What does this mean for Amazon sellers? In this episode, Chris and Leah give an overview on what this bill entails, who it affects, and how it may affect your business operations in the near future.
    13 min
  • Document Your Relationships
    Documenting relationships is a crucial step when selling on Amazon that too many sellers skip. In this episode, Chris and Leah discuss how sellers can find themselves suspended for being associated with a suspended account and explore the importance of reinstatement through proper documentation. From business partners and third-party services to agencies and past connections, it is essential to have comprehensive contracts that accurately document these relationships.
    14 min
  • Correcting Listing Content When Your ASIN is Restricted
    Maximizing your success as an Amazon seller requires maneuvering through the complexities of listing corrections and suspensions. In this episode, Chris and Leah discuss how to navigate these complexities to minimize any negative impacts on your sales and reputation on the platform.
    11 min
  • The Dark Side of Infringement Complaints
    False infringement claims can lead to serious consequences and may even result in legal action. In this episode, Chris and Leah discuss the negative consequences making erroneous infringement claims can have on your account and the long term damage that can result.
    17 min
  • 72 Hours
    Have you gotten the dreaded 72 hr warning from Amazon Account Health Services? In this Episode, Chris and Leah discuss the implications of this warning for your account and what you need to do so that you don't end up getting stuck with a suspension.
    17 min

About Seller Performance Solutions

From the publisher's feed

This is the definitive podcast that covers performance and policy teams from the perspective of a former Seller Performance team member, and former Amazon employee Chris McCabe. Leah McHugh nails down analysis of listing compliance violations and presents viable solutions to troubleshoot product takedowns.

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