Shimano has recalled 2.8 million 11-speed Hollowtech road cranks worldwide following 4,519 incidents of cranksets delaminating in the US and Canada alone. Muddled early communications left riders and bike shops uncertain of exactly what was going on and too many questions remain unanswered by Shimano.

In this episode of the BikeRadar Podcast, senior tech writer Simon von Bromley and deputy editor Jack Luke discuss what happened in the hours after the recall was announced and where Shimano goes from here.

If your crankset has failed or you work in a bike shop participating in the recall programme, contact us at [email protected] – we're keen to hear how the process is working for riders and retailers.

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