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AI is reshaping the trades, and forward-thinking businesses are using tools like ChatGPT to automate processes and improve efficiency.
Dan Lizette, Director of Process Improvement at Mattioni Plumbing, Heating & Cooling in Downington, PA, shares how he leverages AI to enhance capacity planning, optimize inventory, and refine business workflows.
Dan breaks down real-world examples of how ServiceTitan users can integrate AI into their daily operations — whether it’s cross-referencing price books with vendor data or automating scheduling calculations.
Tune in to discover how AI-powered process improvement is helping service businesses stay ahead in a competitive market.
Join us as we discuss:
[3:12] Basic AI use cases, capacity planning calculations, and scheduling
[10:34] How to properly talk to ChatGPT and custom GPT models
[19:34] Using AI to help clean up your Pricebook and inventory
[25:35] Condensing ideas into consumable talking points for meetings
Check out these resources we mentioned during the podcast:
ChatGPT
You can find this interview and many more by subscribing to Mastering ServiceTitan on Apple Podcasts, on Spotify, or here.
Know a business that could use a bit of muscle from ServiceTitan? Refer them here!
Listening on a desktop & can’t see the links? Just search for Mastering ServiceTitan in your favorite podcast player.
Hosted on Ausha. See ausha.co/privacy-policy for more information.
By ServiceTitan Podcasts5
77 ratings
AI is reshaping the trades, and forward-thinking businesses are using tools like ChatGPT to automate processes and improve efficiency.
Dan Lizette, Director of Process Improvement at Mattioni Plumbing, Heating & Cooling in Downington, PA, shares how he leverages AI to enhance capacity planning, optimize inventory, and refine business workflows.
Dan breaks down real-world examples of how ServiceTitan users can integrate AI into their daily operations — whether it’s cross-referencing price books with vendor data or automating scheduling calculations.
Tune in to discover how AI-powered process improvement is helping service businesses stay ahead in a competitive market.
Join us as we discuss:
[3:12] Basic AI use cases, capacity planning calculations, and scheduling
[10:34] How to properly talk to ChatGPT and custom GPT models
[19:34] Using AI to help clean up your Pricebook and inventory
[25:35] Condensing ideas into consumable talking points for meetings
Check out these resources we mentioned during the podcast:
ChatGPT
You can find this interview and many more by subscribing to Mastering ServiceTitan on Apple Podcasts, on Spotify, or here.
Know a business that could use a bit of muscle from ServiceTitan? Refer them here!
Listening on a desktop & can’t see the links? Just search for Mastering ServiceTitan in your favorite podcast player.
Hosted on Ausha. See ausha.co/privacy-policy for more information.

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