AI is reshaping the trades, and forward-thinking businesses are using tools like ChatGPT to automate processes and improve efficiency. 

Dan Lizette, Director of Process Improvement at Mattioni Plumbing, Heating & Cooling in Downington, PA, shares how he leverages AI to enhance capacity planning, optimize inventory, and refine business workflows.

Dan breaks down real-world examples of how ServiceTitan users can integrate AI into their daily operations — whether it’s cross-referencing price books with vendor data or automating scheduling calculations.

Tune in to discover how AI-powered process improvement is helping service businesses stay ahead in a competitive market.

Join us as we discuss:

• [3:12] Basic AI use cases, capacity planning calculations, and scheduling

• [10:34] How to properly talk to ChatGPT and custom GPT models

• [19:34] Using AI to help clean up your Pricebook and inventory

• [25:35] Condensing ideas into consumable talking points for meetings 
  

Check out these resources we mentioned during the podcast:

• ChatGPT
  

You can find this interview and many more by subscribing to Mastering ServiceTitan on Apple Podcasts, on Spotify, or here.

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