In this episode of the Insurance Guys Podcast, Scott Howell and Bradley Flowers welcome Chris Peabody, Director of Partnerships at Ascend, to discuss insurance agency operations and automation. They explore the “Best Practices Agency” honor and share insights on effective financial processes.

Chris explains how Ascend uses AI to streamline accounting and commission reconciliation, saving agencies time. The hosts relate their own experiences with billing issues, emphasizing how technology can improve efficiency and profitability. The episode provides practical insights for agency owners, highlighting the importance of action driven by technology.