What if you could streamline your business operations and boost your profitability with a few key strategies? Join us as Katie Decker Erickson, a multifamily and commercial designer turned business coach, unravels the secrets of implementing effective processes that keep your business running smoothly, even when team members are unavailable. Discover how establishing well-defined processes allows designers to focus on their creative strengths while bolstering the firm's capacity to handle more projects and attract high-value clients.

Scaling your business is within reach when you master communication and pricing confidence. Learn from Katie's expertise on proactive client updates, which not only minimize confusion but also enhance satisfaction. Dive into the world of software tools that simplify operations, noting that the right combination tailored to your needs can significantly elevate your firm's efficiency. Katie stresses the importance of market research and competitive pricing, urging designers to charge their worth and target clients who truly appreciate their expertise.

Strong client relationships and a clear business identity are the cornerstones of success. Katie shares her strategies for targeting your ideal audience and building trust, emphasizing the importance of a specialized approach rather than trying to be everything to everyone. Whether you aim to scale up or refine your boutique business, listen in for actionable tips on nurturing client connections and the value of a vibrant community and resources. Don't miss out on this opportunity to align your business with your unique goals and elevate your marketing game with personalized coaching and expert insights.

If you would like to get the links and show notes for this episode, click on the link below:​

• https://www.designerdiscussions.com/episodes/episode-130-The-Power-of-Processes-and-Profitability

The links mentioned in the episode​ are:

• https://colorworks.design/
• https://www.linkedin.com/in/deckerkatie/
• https://www.facebook.com/colorworkscoaching/
• https://www.youtube.com/@ColorfulConversations

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Designer Discussions is a partnership of three experts: Jason Lockhart, CEO of KABMS; Maria Martin, founder of DesignAppy; and Mirjam Lippuner, founder of Get Ink DIY