“Building the Reverse Logistics Team of the Future: Rich Bulger with Cisco”

Supply Chain Now Episode 303

Broadcast Live from the RLA Conference & Expo

This episode of Supply Chain Now features Rich Bulger. Rich joined Cisco in January of 2019, after a 17 year career with Verizon Wireless. He runs a global team focused on leveraging Reverse Logistics to help achieve Cisco’s Circular Economy goals and objectives.

Rich is focused on transforming Cisco’s Reverse Logistics operations, and evolving the way we collaborate with internal and external partners. He’s bringing a data-driven approach, combined with advanced technology tools, in order to optimize the returns process, improve the level of data security, and increase the overall economic benefit. Prior to joining Cisco, Rich developed & lead Verizon’s trade in and monetization strategies for their B2B, retail, indirect & online programs for over 9 years. He set up the infrastructure and began the first two district pilot for their retail trade in program and helped grow the program company wide. After he moved over to run Verizon's reverse logistics and sales team, he developed the direct to consumer grading logic and enabled them to be the first U.S. Wireless carrier to sell product in “Good, Better, & Best condition” on ebay/Amazon. He currently serves on the Board of Directors for the Reverse Logistics Association.

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This episode was hosted by Greg White and Scott Luton. For additional information, please visit our dedicated show page at www.supplychainnowradio.com/episode-303.

“3 Reasons WMS & ERP Aren't Working for You: Mike Mills with Blue Ridge”

Supply Chain Now Episode 302

This episode of Supply Chain Now features Mike Mills. As a subject matter expert with 20+ years of supply chain experience, Mike adds value to Blue Ridge by providing expertise throughout the sales process. Mike treats each sale as an opportunity to challenge the status quo and show retailers and distributors how to use Blue Ridge solutions to make a demonstrable impact to the bottom line of their organizations.

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"Powering Omni-Channel Excellence & More: Sender Shamiss with goTRG"

Supply Chain Now Episode 301

Broadcast Live from the RLA Conference & Expo

This episode of Supply Chain Now features Sender Shamiss. Sender is the Co-Founder and CEO of goTRG, a world-class returns management platform that helps retailers and manufacturers eliminate financial and environmental waste. He has spent his life perfecting technology in the space of e-commerce and supply chain and redefining the way the industry views distressed and returned inventory. Mr. Shamiss began selling items online in the 1990’s and saw an untapped ecosystem primed for change and set out to create reverse logistics solutions that facilitate higher margins, faster sell-through, and reduce the carbon footprint on behalf of enterprise-level retailers.

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This episode was hosted by Greg White and Scott Luton. For additional information, please visit our dedicated show page at: www.supplychainnowradio.com/episode-301

“Ward Richmond & Tim Hinckley Talk Powering Commerce in the Consumer Age”

Supply Chain Now Episode 300

The 300th episode of Supply Chain Now features Tim Hinckley and Ward Richmond. Tim Hinckley is executive vice president and chief commercial officer of Radial. He leads the client-success, marketing, sales and strategic-partnership teams, managing Radial customer satisfaction and loyalty. Before joining Radial, Tim held the position of senior vice president of global logistics at Hasbro, where he was responsible for distribution, transportation, warehousing and global trade compliance. He also spent three decades at FedEx, where he was managing director of global accounts. Tim holds an MBA degree from Auburn University and BS degree in marketing from Bowling Green State University.

Ward Richmond is an Executive Vice President and shareholder at Colliers International (NASDAQ: CIGI). His team within Colliers specializes in working with C-level executives and operational specialists to develop and execute corporate real estate strategies on a local and global basis in an effort to maximize operational efficiencies and value. Ward’s primary focus is representing dominant logistics companies in the acquisition and disposition of “supply chain real estate”: distribution centers, truck terminals, last mile hubs, manufacturing facilities and industrial land. With over 12 years of experience, Ward has developed an unparalleled understanding of Supply Chain Real Estate strategy via negotiating 500+ transactions, globally, in 50+ cities while generating millions in value for his customers. Ward enjoys reading, writing and speaking about eCommerce and the logistics industry. He’s been featured on podcasts like the GaryVee Audio Experience and interviewed by multiple publications including The Wall Street Journal. Ward has also been a featured speaker at multiple real estate and logistics conferences around the globe. Ward currently serves on the steering committee for the Colliers International Logistics & Transportation Solutions Group and is an active member of IWLA, IAMC, and the semi-legendary, Texas Warehouse Association. Be sure to check out Ward’s blog at: www.SupplyChainRealEstate.com and learn more about Colliers International here: https://www2.colliers.com/en

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This episode was hosted by Greg White and Scott Luton. For additional information, please visit our dedicated show page at www.supplychainnowradio.com/episode-300.

“Serendipity, Service Parts & Success in Supply Chain: Tom Maher with Dell”

Supply Chain Now Episode 299

Broadcast Live from the RLA Conference & Expo

This episode of Supply Chain Now features Tom Maher. Thomas Maher joined Dell in 1997 and is the Senior Vice President for Global Service Parts. Mr. Maher is responsible for service parts life cycle support in over 100 countries. Mr. Maher’s global service parts responsibilities include: planning, procurement, distribution, returns, repair, inventory management, supplier management and parts disposal. Mr. Maher’s organization supports all Dell hardware service offerings for each of Dell’s Business Units and Lines of Business. The Global Service Parts organization provides support ranging from mail in Depot Repair to 2hr response and Onsite Parts Management. Prior to joining Dell Mr. Maher was with Vanstar where he held various positions in after market service parts support. Mr. Maher is an active member of the Reverse Logistics Association and Council of Supply Chain Professionals. In addition, Mr. Maher holds multiple advisory board appointments including: Reverse Logistics Association, Servigistics Advisory Board, and Executive Board for Arizona State Network for Supply Chain Excellence. Mr. Maher spoken globally on various topics on Inventory Supply Chain Management, and published multiple articles. Mr. Maher holds a B.A. degree from Villanova University.

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This episode was hosted by Greg White and Scott Luton. For additional information, please visit our dedicated show page at: www.supplychainnowradio.com/episode-299

"Driving Impactful Change in Transportation: Daniel Burrows with XStream Trucking"

Supply Chain Now Episode 298

This episode of Supply Chain Now features Daniel Burrows. Daniel is the CEO and Founder of XStream Trucking. XStream Trucking is an engineering company building connected hardware to improve the efficiency of the $700 billion trucking industry. Daniel's mission is to generate fuel and maintenance savings to their customer’s bottom line while tackling harmful emissions.

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This episode was hosted by Scott Luton. For additional information, please visit our dedicated show page at: www.supplychainnowradio.com/episode-298

“High-Tech Reverse Logistics Leadership: Julie Ryan with HP, Inc”

Supply Chain Now Episode 297

Broadcasting Live from the RLA Conference & Expo

This episode of Supply Chain Now features Julie Ryan. Julie joined HP (Compaq) in 1986 with over 22 years of experience in various reverse logistics capacities for US, Canada and Latin America. Julie currently leads the North America Returns & Remarketing organization responsible for end to end reverse logistics which includes channel return approvals, physical claims and disputes, returns receiving, credit issuance, disposition management, remanufacturing, remarketing as well as planning, forecasting and reporting.

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This episode was hosted by Greg White and Scott Luton. For additional information, please visit our dedicated show page at: www.supplychainnowradio.com/episode-297

"A View from the Manufacturing C-Suite: John Fluker with Grenzebach"

Supply Chain Now Episode 296

This episode of Supply Chain Now features John Fluker. John was named to the position of President & CEO of Grenzebach Corporation by the Grenzebach board of Directors in May of 2017. As President & CEO, he provides leadership and is responsible for all day to day management decisions and implementation of the company’s long and short term strategies for the North American, Latin American, and parts of the South American markets. He is also a part of the Grenzebach Group’s executive management team representing the NAFTA region, helping to guide the Grenzebach Group’s overall strategy and execution at a global level. He currently also serves as Chairman of the Board of Millennium Control Systems, a company within the Grenzebach Group providing Controls and Automation Solutions for the Glass, Tire and Rubber, and Steel markets. A native of Georgia, Mr. Fluker relocated back to Georgia from Boston and started at Grenzebach in February of 2006 as a Sales Manager for the Glass market for Grenzebach. Since that time he has held positions of Director of Sales, Vice President of Sales, and Chief Sales Officer (CSO) before being named to his current position. Mr. Fluker is a graduate of Massachusetts Institute of Technology with a degree in Mechanical Engineering. While getting his degree at MIT, he served as a research assistant and instructor of engineering in various summer programs guiding upcoming high school seniors. He was a member of the MIT basketball team and involved in variety of organizations and churches in the Boston area and he has continued his community and church involvement after moving back to the Atlanta area. Mr. Fluker’s early work history included positions with a large Boston firm specializing in semi-conductor test equipment. He held various roles, beginning as a Manufacturing Engineer and ending up as a Product Support Engineer. His work as a Product Support Engineer required extensive travel throughout the world, primarily in South East Asia supporting company and customer installations in those regions.

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This episode was hosted by Laura Madajewski, Jason Moss, and Scott Luton. For additional information, please visit our dedicated show page at: www.supplychainnowradio.com/episode-296

"World Class Reverse Logistics & Returns Leadership: Trish Boehm with The Home Depot"

Supply Chain Now Episode 295

Recorded Live at the RLA Conference & Expo

This episode of Supply Chain Now features Trish Boehm. Trish joined The Home Depot team in 2010 as the General Manager of their first Reverse Logistics Center. She has held several roles of increasing responsibility in the Reverse space including Regional Asset Protection Manager and Regional Operations Manager. Trish is currently the Director of Operations and is responsible for engineering, transportation, systems, building services, labor planning and secondary market sales for the Reverse Logistics Network.

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This episode was hosted by Scott Luton and Greg White. For additional information, please visit our dedicated show page at: www.supplychainnowradio.com/episode-295.

“Connecting Consumers for Supply Chain Excellence: Cliff Isaacson with Blue Ridge”

Supply Chain Now Episode 294

This Supply Chain Now episode features Cliff Isaacson. EVP Product Strategy of Blue Ridge, Cliff Isaacson, is an experienced entrepreneur, strategist, product manager and CTO, including over 20 years in various leadership roles at software growth companies. Cliff joined Blue Ridge with the acquisition of the price optimization company he founded. He has engineering degrees from Northwestern University and Carnegie Mellon University. He started his career as a nuclear submarine officer.

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This episode was hosted by Greg White, Will Haraway, and Scott Luton. For additional information, please visit our dedicated show page at: www.supplychainnowradio.com/episode-294.