Supply Chain Now

Join us today as we discuss the alarming prevalence of modern-day slavery, with an estimated 50 million individuals currently ensnared in various forms of exploitation worldwide. Throughout this episode, we delve into the implications of this crisis, emphasizing the responsibility of supply chain professionals to acknowledge and address these issues within their operations. Welcome to The Buzz!

This week, hosts Scott Luton and Sofia Rivas welcome Tim Nelson, CEO of Hope for Justice & Slave - Free Alliance to the show, who shares invaluable insights into how organizations can harness technology and strategic partnerships to identify and eradicate slavery within their supply chains. Also listen in to learn more about:

• The importance of supply chain visibility, innovative technologies, and the impact of tariffs on various sectors, including the candy industry
• The SFA Endorsed program, which aims to guide companies towards the most effective tools for enhancing supply chain visibility and accountability
• The need for companies to take proactive steps in addressing human rights violations and offers practical advice on how to prepare and act when such issues are discovered
• The invasion of humanoid robots
• And more!

Listen in as we navigate these critical topics, and reflect upon their role in fostering ethical practices and to take actionable steps towards making a meaningful impact.

Additional Links & Resources:

• Connect with Tim on LinkedIn: https://www.linkedin.com/in/timnelson-uk/
• Hope for Justice: https://hopeforjustice.org/en-us/
• Slave Free Alliance: https://www.slavefreealliance.org/
• With That Said: https://bit.ly/4icKtbi
• Business Insider’s Instagram reel: https://bit.ly/43TiF8u
• Supply Chain Now en Espanol: https://supplychainnow.com/program/supply-chain-now-en-espanol/
• Connect with Sofia on LinkedIn: https://www.linkedin.com/in/sofia-rivas-herrera/
• Invasion of the Home Humanoid Robots: https://bit.ly/4j3VsoA
• Learn more about Supply Chain Now: https://supplychainnow.com
• Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now
• Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join
• Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVk
• WEBINAR- Lessons Learned from the Trenches: How AI Will Impact the Future of Work: https://bit.ly/3DUnROx
• WEBINAR- Adapting to Volatility: Navigating Trade Wars, Supply Chain Disruptions & AI: https://bit.ly/4kqSv2D
• WEBINAR- Plug the Leaks: Where You’re Losing Money in Shipping (and How to Fix It): https://bit.ly/42iFW0Z
• WEBINAR- Altium 365: Integrated Supply Chain Management Across the Product: https://bit.ly/4bWSLma

This episode is hosted by Scott Luton and Sofia Rivas, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/buzz-addressing-modern-slavery-scross-supply-chains-1418

The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.

For licensing inquiries or permissions, please contact us at [email protected]

© 2026 Supply Chain Now. All rights reserved.

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of Supply Chain Now, hosts Scott Luton and Kim Reuter welcome Kary Jablonski, Vice President of Trucker Tools and Broker Growth, for an in-depth conversation on how freight brokers can combat the rising threat of freight fraud. Kary breaks down the most common types of fraud—double brokering, cargo theft, and identity spoofing—and explains how evolving tech tactics are making these threats harder to detect and more damaging than ever. She also shares how DAT’s acquisition of Trucker Tools is enhancing brokers’ ability to secure loads, vet carriers, and monitor activity in real time with a robust fraud prevention toolkit.

Together, they explore how modern brokerages can move from reactive firefighting to proactive prevention using data, visibility, and strong technology partnerships. Kary emphasizes the importance of building trusted carrier networks, continuously monitoring for red flags, and leveraging tools like ELD tracking and real-time fraud alerts to reduce risk.

Jump into the conversation:

(00:00) Intro

(05:00) Kary’s background and Trucker Tools

(09:53) How freight fraud is a growing concern

(13:31) Common types of freight fraud

(16:24) Impact of fraud on brokers

(17:04) Technology's role in combating fraud

(24:45) Shifting from reactive to proactive mode

(24:57) The evolution of truck brokering

(25:34) Technology's double-edged sword

(27:48) Fraud prevention best practices

(31:14) Carrier vetting and onboarding

(39:45) Reacting to suspected fraud

(42:56) Future challenges in fraud prevention

Additional Links & Resources:

• Connect with Kary Jablonski: https://www.linkedin.com/in/kary-jablonski/
• Learn more about Trucker Tools: https://www.truckertools.com
• Learn more about DAT Freight & Analytics: https://www.dat.com
• Check out the Trucker Tools Fraud ToolKit: https://hubs.ly/Q03dbbb90
• Request a Demo with Trucker Tools: https://hubs.ly/Q03dbbkq0
• Learn more about Supply Chain Now: https://supplychainnow.com
• Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now
• Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join
• Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVk
• WEBINAR- Lessons Learned from the Trenches: How AI Will Impact the Future of Work: https://bit.ly/3DUnROx
• WEBINAR- Adapting to Volatility: Navigating Trade Wars, Supply Chain Disruptions & AI: https://bit.ly/4kqSv2D
• WEBINAR- Plug the Leaks: Where You’re Losing Money in Shipping (and How to Fix It): https://bit.ly/42iFW0Z
• WEBINAR- Altium 365: Integrated Supply Chain Management Across the Product: https://bit.ly/4bWSLma

This episode is hosted by Scott Luton and Kim Reuter, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/securing-load-technology-partnerships-changing-freight-fraud-1417

The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.

For licensing inquiries or permissions, please contact us at [email protected]

© 2026 Supply Chain Now. All rights reserved.

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of Supply Chain Now, hosts Scott Luton and Tandreia Bellamy welcome John Wharff, Senior Manager of Sales Engineering at EasyPost, to dive into the critical world of load planning and shipping optimization. John shares insights on how companies can drive cost savings and efficiency through better cartonization, palletization, and the implementation of advanced tools like MagicLogic.

He explains the importance of data-driven decisions, human error reduction, and the evolving role of automation and AI in modern supply chains. The conversation also covers real-world examples of how businesses can make simple yet impactful improvements to their shipping operations.

Jump into the conversation:

(00:00) Intro

(01:16) E-commerce boom and warehouse challenges

(03:14) John Wharff from EasyPost

(07:32) Understanding load planning

(11:38) Cartonization and palletization insights

(19:01) MagicLogic: Optimizing space and reducing costs

(24:44) The impact of returns and damages

(25:39) Common warehouse challenges

(29:11) Improving load configurations

(34:36) The role of AI and automation

(40:23) Future trends in warehouse load planning

(45:20) Data-driven decisions in warehousing and supply chain

Additional Links & Resources:

• Connect with John Wharff: https://www.linkedin.com/in/john-wharff-7423403a/
• Learn more about EasyPost: https://www.easypost.com/
• Learn more about Supply Chain Now: https://supplychainnow.com
• Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now
• Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join
• Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVk
• WEBINAR- Lessons Learned from the Trenches: How AI Will Impact the Future of Work: https://bit.ly/3DUnROx
• WEBINAR- Adapting to Volatility: Navigating Trade Wars, Supply Chain Disruptions & AI: https://bit.ly/4kqSv2D
• WEBINAR- Plug the Leaks: Where You’re Losing Money in Shipping (and How to Fix It): https://bit.ly/42iFW0Z
• WEBINAR- Altium 365: Integrated Supply Chain Management Across the Product: https://bit.ly/4bWSLma

This episode was hosted by Scott Luton and Tandreia Bellamy and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/magic-load-planning-faster-cheaper-better-1416

The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.

For licensing inquiries or permissions, please contact us at [email protected]

© 2026 Supply Chain Now. All rights reserved.

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Join us today as we discuss the current state of the US manufacturing sector, the impact of recent tariff changes, and the importance of contract manufacturing.. Welcome to The Buzz!

This week, hosts Scott Luton and Kim Reuter welcome Keith Smith, President & CEO of Vonco Products to the show, to share his perspective on a variety of pressing topics, including:

• Insights into the healthcare manufacturing market
• Critical factors to consider when selecting a contract manufacturer
• Leadership advice for aspiring executives
• Tariff updates
• And more!

Listen in for insightful analysis and expert commentary, as we highlight the manufacturing sector on this Manufacturing Monday!

Additional Links & Resources:

• Connect with Keith: https://www.linkedin.com/in/keith-smith-725508b/
• Learn more about Vonco Products: https://www.vonco.com/
• Latest edition of WTS: https://bit.ly/4ch2pQA
• Kim’s blog post on LinkedIn: https://bit.ly/4lkRR7f
• Manufacturing Economy Stalls Amid Tariff Confusion: https://www.manufacturingdive.com/news/pmi-march-2025-tariffs-demand-trump/744092/
• Episode with Jeffrey Shih, CEO of Dimerco: https://bit.ly/3FX1OaN
• Join us on National Supply Chain Day! https://supplychainnow.com/nscd
• Learn more about Supply Chain Now: https://supplychainnow.com
• Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now
• Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join
• Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVk
• WEBINAR- Lessons Learned from the Trenches: How AI Will Impact the Future of Work: https://bit.ly/3DUnROx
• WEBINAR- Adapting to Volatility: Navigating Trade Wars, Supply Chain Disruptions & AI: https://bit.ly/4kqSv2D
• WEBINAR- Plug the Leaks: Where You’re Losing Money in Shipping (and How to Fix It): https://bit.ly/42iFW0Z
• WEBINAR- Altium 365: Integrated Supply Chain Management Across the Product: https://bit.ly/4bWSLma

This episode is hosted by Scott Luton and Kim Reuter and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/buzz-manufacturing-monday-insights-1415

The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.

For licensing inquiries or permissions, please contact us at [email protected]

© 2026 Supply Chain Now. All rights reserved.

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of Supply Chain Now, hosts Scott Luton and Marty Parker welcome Justin Sears, Head of Product Marketing for SaaS at Altium, to explore how manufacturers can stay resilient amid rising tariffs, supply chain disruptions, and evolving global risks. Justin shares how his career journey—from early SaaS solutions to leading cloud-based collaboration tools for electronics design—has shaped his approach to visibility, agility, and innovation.

Together, they unpack the complex impact of new tariffs on electronic components, why just-in-time is being replaced by just-in-case, and how companies are shifting procurement strategies to adapt. Justin also talks about the role of cloud platforms like Altium 365 in improving real-time collaboration across design, procurement, and manufacturing—bridging gaps, reducing errors, and increasing speed to market.

Jump into the conversation:

(00:00) Intro

(01:14) Electronics industry and trade landscape

(02:21) Altium's history

(07:24) Impact of US tariffs on electronics

(14:46) Challenges in product development

(18:13) Cloud-based collaboration and workflow automation

(24:44) Shifting from single to multi-source models

(25:09) The challenges of coordination

(25:33) Eliminating email chaos

(26:12) The importance of supply chain visibility

(26:44) Analog vs. digital supply chain management

(27:41) Benefits of cloud platforms

(29:37) Real-world examples of digitalization

(32:34) Geopolitical and cyber threats

(38:46) Collaboration in supply chain management

(43:27) The crystal ball of global sourcing

Additional Links & Resources:

• Connect with Justin Sears: https://www.linkedin.com/in/justinsears/
• Read more on the Altium 365 Supply Chain Management webpage: https://www.altium365.com/
• Check out the Altium BOM Portal: https://www.altium365.com/capabilities/supply-chain/bom-portal
• Check out Altium Stories on YouTube: https://www.youtube.com/c/AltiumStories
• Learn more about Supply Chain Now: https://supplychainnow.com
• Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now
• Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join
• Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVk
• WEBINAR- Lessons Learned from the Trenches: How AI Will Impact the Future of Work: https://bit.ly/3DUnROx
• WEBINAR- Adapting to Volatility: Navigating Trade Wars, Supply Chain Disruptions & AI: https://bit.ly/4kqSv2D
• WEBINAR- Plug the Leaks: Where You’re Losing Money in Shipping (and How to Fix It): https://bit.ly/42iFW0Z
• WEBINAR- Altium 365: Integrated Supply Chain Management Across the Product: https://bit.ly/4bWSLma

This episode is hosted by Scott Luton and Marty Parker, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/how-new-tariffs-might-disrupt-electronic-component-supply-chain-1414

The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.

For licensing inquiries or permissions, please contact us at [email protected]

© 2026 Supply Chain Now. All rights reserved.

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this new episode of the NOW Generation series on Supply Chain Now, Scott Luton and guest host Deborah Dull welcome Dr. Peter Haug, Sam Nocera, and Joshua Young from Western Washington University to explore how the NOW generation is shaping the future of supply chain management.

They discuss a first-of-its-kind case competition hosted by the university, where student teams tackled the challenge of creating a circular supply chain model for industrial pumps—an ambitious problem grounded in real-world complexity. Sam and Joshua, both first-year students, share how their team designed an innovative and decentralized repair hub strategy that leveraged predictive maintenance, digital passports, and augmented reality tools.

Deborah and Dr. Haug offer context about the program’s industry-partnered education model and share how mentorship, internships, and case-based learning are preparing students to solve tomorrow’s challenges today.

Jump into the conversation:

(00:00) Intro

(01:16) Getting to know the “now generation”

(12:20) Dr. Haug's passion for military logistics

(25:04) The case competition experience

(30:41) Deborah's scholarship initiative

(32:40) Exciting case competition results

(33:19) Philanthropy and scholarships in supply chain

(34:28) Innovative solutions for a sustainable future

(38:32) Benefits of participating in case competitions

(42:45) Mentorship in supply chain education

(46:56) Overview of Western's Supply Chain program

(54:54) Empowering tomorrow's leaders

Additional Links & Resources

• Connect with Deborah Dull: https://www.linkedin.com/in/deborahdull/
• Connect with Dr. Peter Haug: https://www.linkedin.com/in/peter-haug-mscm/
• Connect with Sam Nocera: https://www.linkedin.com/in/samnocera/
• Connect with Joshua Young: https://www.linkedin.com/in/joshua-young-9b19b3331/
• Learn more about Western Washington University: https://www.wwu.edu/
• Learn more about Supply Chain Now: https://supplychainnow.com
• Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now
• Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join
• Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVk
• WEBINAR- Lessons Learned from the Trenches: How AI Will Impact the Future of Work: https://bit.ly/3DUnROx
• WEBINAR- Adapting to Volatility: Navigating Trade Wars, Supply Chain Disruptions & AI: https://bit.ly/4kqSv2D
• WEBINAR- Plug the Leaks: Where You’re Losing Money in Shipping (and How to Fix It): https://bit.ly/42iFW0Z
• WEBINAR- Altium 365: Integrated Supply Chain Management Across the Product: https://bit.ly/4bWSLma

This episode was hosted by Scott Luton and Deborah Dull and produced by Amanda Luton, Joshua Miranda, and Trisha Cordes. For additional information, please visit our dedicated show page at: https://supplychainnow.com/now-generation-supply-chain-case-competition-1413

The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.

For licensing inquiries or permissions, please contact us at [email protected]

© 2026 Supply Chain Now. All rights reserved.

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Join us as we delve into the intricate dynamics of contemporary supply chain challenges, with a particular emphasis on the newly imposed automotive tariffs. Welcome to The Buzz!

This week, hosts Scott Luton and Allison Giddens' discussion unfolds a variety of pressing topics, including:

• The ripple effects these tariffs are anticipated to have on the automotive industry and consumer prices
• The plight of British Steel, which faces potential shutdowns amidst ongoing struggles
• Significant movements in retail, where companies are racing to enhance delivery capabilities in response to evolving consumer expectations
• What the US government is doing abroad to ease egg prices at home
• And more!

Listen in for insightful analysis and expert commentary, as we aim to provide a comprehensive understanding of these critical developments across the global supply chain landscape.

Additional Links & Resources:

• With That Said: https://bit.ly/426lNuY
• National Supply Chain Day: https://supplychainnow.com/nscd/
• How automakers are navigating Trump’s tariffs on imported vehicles and parts: https://bit.ly/42can8W
• British Steel warns of 2,700 job losses from blast furnace closures: https://bit.ly/3XAj4ss
• Target and Walmart are investing in supply chain tech to compete on delivery: https://bit.ly/4jaWqyW
• The U.S. Is on an Egg Hunt in Europe to Ease Prices at Home: https://bit.ly/3Ya1jjK
• Allison on LinkedIn: https://www.linkedin.com/in/allisongiddens/
• The Dave Krache Foundation: https://davekrache.com/
• Learn more about Supply Chain Now: https://supplychainnow.com
• Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now
• Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join
• Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVk
• WEBINAR- Unpacking the Latest Tariff Updates, Best Practices & What to Expect Next: https://bit.ly/4ikvdcS
• WEBINAR- Lessons Learned from the Trenches: How AI Will Impact the Future of Work: https://bit.ly/3DUnROx
• WEBINAR- Adapting to Volatility: Navigating Trade Wars, Supply Chain Disruptions & AI: https://bit.ly/4kqSv2D
• WEBINAR- Plug the Leaks: Where You’re Losing Money in Shipping (and How to Fix It): https://bit.ly/42iFW0Z
• WEBINAR- Altium 365: Integrated Supply Chain Management Across the Product: https://bit.ly/4bWSLma

This episode is hosted by Scott Luton and Allison Giddens and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/buzz-unpacking-impacts-automotive-tariffs-1412

The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.

For licensing inquiries or permissions, please contact us at [email protected]

© 2026 Supply Chain Now. All rights reserved.

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of Supply Chain Now, hosts Scott Luton and Kim Reuter are joined by Jeffrey Shih, CEO of Taiwan-based Dimerco Express Group, who brings over 35 years of logistics industry experience. The conversation covers a range of topics including the impact of tariffs, trade compliance, and the shifting dynamics of global sourcing strategies. Jeffrey shares invaluable tips on managing global relationships, the importance of technology in logistics, and the significance of understanding local cultures and practices.

Whether you're a supply chain professional or simply interested in the field, this episode offers a wealth of knowledge and practical advice.

Additional Links & Resources:

• Connect with Jeffrey Shih: https://www.linkedin.com/in/jeffrey-shih-b96b7b6/
• Learn more about Dimerco Express: https://dimerco.com/
• Learn more about Supply Chain Now: https://supplychainnow.com
• Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now
• Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join
• Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVk
• WEBINAR- Unpacking the Latest Tariff Updates, Best Practices & What to Expect Next: https://bit.ly/4ikvdcS
• WEBINAR- Lessons Learned from the Trenches: How AI Will Impact the Future of Work: https://bit.ly/3DUnROx
• WEBINAR- Adapting to Volatility: Navigating Trade Wars, Supply Chain Disruptions & AI: https://bit.ly/4kqSv2D
• WEBINAR- Altium 365: Integrated Supply Chain Management Across the Product: https://bit.ly/4bWSLma

This episode is hosted by Scott Luton and Kim Reuter, and produced by Amanda Luton, Trisha Cordes, and Joshua Miranda. For additional information, please visit our dedicated show page at: https://supplychainnow.com/navigating-global-logistics-supply-chain-strategies-leadership-lessons-1411

The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.

For licensing inquiries or permissions, please contact us at [email protected]

© 2026 Supply Chain Now. All rights reserved.

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of Supply Chain Now, Scott Luton and Marty Parker welcome back Wiley Jones, Co-Founder and CEO of Doss, to discuss the evolving world of demand planning and supply chain optimization. Wiley shares his journey, from designing toys in factories in Asia to leading hardware projects in Silicon Valley, and how his diverse experiences shaped his mission to increase the agility of the global value chain.

They talk about the timeless truths in demand planning, such as the importance of aligning business inputs and outputs, and the transformative role of data integration in modern demand forecasting. Wiley also delves into the impact of AI and machine learning in enhancing decision-making processes, helping organizations plan more effectively in an unpredictable market.

Jump into the conversation:

(00:00) Intro

(03:30) From toys to hardware projects

(06:00) How Wiley shaped his supply chain agility approach

(09:15) The importance of demand planning

(12:40) Timeless truths in demand planning

(16:00) How AI and machine learning change demand planning

(19:20) The role of data integration in demand planning

(22:30) The challenges of forecasting in an unpredictable market

(25:00) Innovating and embracing change in supply chain management

(28:15) The impact of new technology on demand planning models

(31:40) How Doss is modernizing supply chain operations

(34:00) Fostering innovation within supply chain teams

(37:15) The future of demand planning

(40:00) Embracing disruption and leveraging technology for growth

Additional Links & Resources:

• Connect with Wiley Jones: https://www.linkedin.com/in/wileycwjones/
• Learn more about Doss: https://www.doss.com/
• WEBINAR: E2E Demand Planning – Tactics for Driving Value at Scale: https://supplychainnow.com/e2e-demand-planning-tactics-driving-value-scale-webinar/
• Learn more about Supply Chain Now: https://supplychainnow.com
• Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now
• Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join
• Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVk
• WEBINAR- Unpacking the Latest Tariff Updates, Best Practices & What to Expect Next: https://bit.ly/4ikvdcS
• WEBINAR- Lessons Learned from the Trenches: How AI Will Impact the Future of Work: https://bit.ly/3DUnROx
• WEBINAR- Adapting to Volatility: Navigating Trade Wars, Supply Chain Disruptions & AI: https://bit.ly/4kqSv2D
• WEBINAR- Altium 365: Integrated Supply Chain Management Across the Product: https://bit.ly/4bWSLma

This episode was hosted by Scott Luton and Marty Parker and produced by Amanda Luton, Trisha Cordes, and Joshua Miranda. For additional information, please visit our dedicated show page at: https://supplychainnow.com/4-ways-end-end-demand-planning-has-hasnt-changed-1410

The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.

For licensing inquiries or permissions, please contact us at [email protected]

© 2026 Supply Chain Now. All rights reserved.

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Join us as we discuss the paramount importance of nurturing relationships within the intricate tapestry of global supply chains, today on The Buzz!

This week, hosts Scott Luton and Jake Barr explore critical topics, alongside special guest Mark Gorlin, founder and CEO of Roadie. Listen in as they emphasize that successful leadership hinges upon the ability to cultivate rapport, and so much more. Listen in for:

• Insightful perspectives on the current dynamics of tariffs and their profound implications for retail leaders
• Innovative strategies employed by leading brands to enhance customer experiences amidst challenging environments
• Invaluable lessons gleaned from the peak season of 2024, highlighting the necessity of adapting to soaring customer expectations and cost pressures
• And much more!

Listen in as we navigate these multifaceted topics, and invite the audience to engage proactively with the ever-evolving supply chain landscape.

Additional Links & Resources:

• Connect with Marc Gorlin: https://www.linkedin.com/in/marcgorlin/
• Learn more about Roadie: https://www.roadie.com/
• With That Said: https://bit.ly/4hBZIKC
• National Supply Chain Day: https://supplychainnow.com/nscd/
• What 25 retail leaders are saying about tariffs: https://bit.ly/4iYzFhH
• Starbucks CEO Targets Customer Experience and Speed: ‘We Can Do Both:' https://bit.ly/4iWIrgd
• Gartner Supply Chain Symposium: https://gtnr.it/4iVA8RP
• SAPICS Conference: https://conference.sapics.org/
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• WEBINAR- Bridging the Gap: Investigating the Disconnect Between Supply Chains and the People Who Run Them: https://bit.ly/3F1iZr2
• WEBINAR- Unpacking the Latest Tariff Updates, Best Practices & What to Expect Next: https://bit.ly/4ikvdcS
• WEBINAR- Lessons Learned from the Trenches: How AI Will Impact the Future of Work: https://bit.ly/3DUnROx
• WEBINAR- Adapting to Volatility: Navigating Trade Wars, Supply Chain Disruptions & AI: https://bit.ly/4kqSv2D
• WEBINAR- Altium 365: Integrated Supply Chain Management Across the Product: https://bit.ly/4bWSLma

This episode is hosted by Scott Luton and Jake Barr, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/buzz-optimizing-customer-experiences-supply-chain-1409

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