The Josh Bersin Company

Surprise, Your AI Doesn't Train Itself. Building and Maintaining AI Agents.


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Many of our clients are playing with Claude, building things, and telling us about their amazing new innovations. But there’s a strange misconception out there – the idea that you can just “buy an Agent” and turn it on immediately.

AI doesn’t quite work this way. These systems “become you” – which means you have to train, maintain, tune, and continuously monitor them. Here’s the story for a quick listen. Here is a brief background on “managing and maintaining” AI agents.

And remember, this is the power of AI – you want it to “learn” about your company!  But like a junior staff member, you have to coach and train it.

Additional Information

Introducing HR 2030: A Vision For Agentic Human Resources

Agentic HR: Where Enterprise AI Is Going – Imperatives 

Why AI Is A Massive Job-Creation Technology, Despite What You Think

The Age of the Superworker (and Supermanager)

Get Galileo: The AI Superagent for HR

...more
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The Josh Bersin CompanyBy Josh Bersin

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