Compliance is starting to have a more important role in many businesses, and Ash Nallawalla from CRM911 Digital is here to explain why digital governance is an area that you can’t afford to miss.

Ash says: “Digital governance is lacking in most web-enabled businesses, at least in a formal sense.

Although websites have been around for 20 years or more, their execution tends to be ad hoc, ultimately resulting in a less-than-ideal outcome for the business.

‘Digital’ is a loose term that people use when they think of computers. In the context of governance, it covers websites, social media platforms, our software if we make software, and apps for mobile phones and tablets if we make apps. The definition tends to vary a little. It usually implies the internet; it doesn’t have to, but it usually does.”

Read the full transcript of Ash's interview at https://majestic.com/seo-in-2025/ash-nallawalla