Our host Chloe Thomas attended The Delivery Conference powered by MetaPack last week, and now brings you her pick of the tips and lessons shared there. Specially distilled for the smaller eCommerce retailer. Get the latest advice from the top eCommerce businesses and the big couriers - and it's not just about delivery, there's a LOT in here about customers too.

Takeaways from The Delivery Conference – including ASOS, House of Fraser, John Lewis, and M&S

Trying to work out how to acquire more customers? Need to improve customer retention? Or just looking for some reassurance you’re on the right track? That’s what the eCommerce MasterPlan is here for. Every week we interview an e-Commerce business person (owner, manager or marketer) with a fascinating insight into successful online retailing. Their business might be a UK mail order retailer, an online-only store from Australia, or a brick and clicks business from the USA – but every one of them is doing something we can all learn from. Many of our guests are using Shopify &amp; Klaviyo, but we also have guests using Wix, Bigcommerce, Woocommerce, Omnisend and Magento. So you&#39;re sure to find an episode that directly helps YOU. Listen for advice on what to do next, the reassurance you’re heading in the right direction and all the inspiration you need to grow your eCommerce business without losing your life in the process!

Business

Entrepreneurship

Marketing

Trying to work out how to acquire more customers? Need to improve customer retention? Or just looking for some reassurance you’re on the right track? That’s what the eCommerce MasterPlan is here for. Every week we interview an e-Commerce business person (owner, manager or marketer) with a fascinating insight into successful online retailing. Their business might be a UK mail order retailer, an online-only store from Australia, or a brick and clicks business from the USA – but every one of them is doing something we can all learn from. Many of our guests are using Shopify & Klaviyo, but we also have guests using Wix, Bigcommerce, Woocommerce, Omnisend and Magento. So you're sure to find an episode that directly helps YOU. Listen for advice on what to do next, the reassurance you’re heading in the right direction and all the inspiration you need to grow your eCommerce business without losing your life in the process!

Trying to work out how to acquire more customers?&nbsp;Need to improve customer retention?&nbsp;Or just looking for some reassurance you’re on the right track?&nbsp;That’s what the eCommerce MasterPlan is here for.&nbsp;Every week we interview an e-Commerce business person (owner, manager or marketer) with a fascinating insight into successful online retailing.&nbsp;Their business might be a UK mail order retailer, an online-only store from Australia, or a brick and clicks business from the USA – but every one of them is doing something we can all learn from.&nbsp;Many of our guests are using Shopify &amp; Klaviyo, but we also have guests using Wix, Bigcommerce, Woocommerce, Omnisend and Magento. So you're sure to find an episode that directly helps YOU. Listen for advice on what to do next, the reassurance you’re heading in the right direction and all the inspiration you need to grow your eCommerce business without losing your life in the process!

Share Takeaways from The Delivery Conference – including ASOS, House of Fraser, John Lewis, and M&S

Sign up to save your podcasts

Takeaways from The Delivery Conference – including ASOS, House of Fraser, John Lewis, and M&S

Takeaways from The Delivery Conference – including ASOS, House of Fraser, John Lewis, and M&S

More shows like eCommerce MasterPlan

The GaryVee Audio Experience

The Side Hustle Show

Shopify Masters

The Digital Marketing Podcast

Marketing School - Digital Marketing and Online Marketing Tips

The Game with Alex Hormozi

The Diary Of A CEO with Steven Bartlett

My First Million

Ecommerce: The Hammersley Brothers Ecommerce Podcast

James Sinclair's Business Broadcast

Keep Optimising

Marketing Against The Grain

The Mel Robbins Podcast

Moneywise

BigDeal

eCommerce Explored