Where are things headed with your ecommerce business? Are your profits continuing to rise steadily, or are you facing a slump in sales numbers? What can you do to put your brand in the best position to succeed in the long-term? If you need some solid advice, you’ve come to the right place! It’s time for another session of Ask Scott here on The Amazing Seller. On this episode, you’ll hear from Scott as he shares his thought of the week, gives an update regarding Brand Creator’s Academy, answers a question from a TAS follower like you, and much more. Have pen and paper ready; you don’t want to miss a minute of this engaging episode! 

Customer service can be your secret weapon! 

When was the last time you had really terrible customer service? Unfortunately, those negative experiences tend to stand out in our minds way more than the positive ones. This is why you need to focus on delivering high-quality customer service each time you get a chance to interact with your customers or potential customers. The last thing you want your brand to be known for is poor customer service. Imagine what it would mean for your brand to be known for delivering high-quality customer service! On this episode of The Amazing Seller, you’ll hear from Scott as he shares a helpful lesson about customer service - don’t miss it!

Don’t wait for the best timing - act now

What is holding your business back? Do you find yourself wondering when the best time is to launch a product, publish a post, or shoot a video? Bad news - there is never a perfect time. The time to act is now! While Scott often encourages sellers like you to do your research, the truth is - it’s easy to get lulled into inaction. Why not commit to taking action every single day? It doesn’t always have to be something challenging - even a baby step is a step in the right direction! 

Brand building is the wave of the future

Let’s face it, gone are the days when you could find a popular product like fidget spinners and then make a killing by selling your own white label product online. While there is still money to be made in the ecommerce sector - you’ve got to smart about it! If you’ve been part of the TAS community for very long, you know that Scott is hard at work shifting the focus of this brand to empower sellers like you. Learn more about brand building and the resources that Scott has built by listening to this episode of The Amazing Seller! 

OUTLINE OF THIS EPISODE OF THE AMAZING SELLER

• [0:03] Scott’s introduction to this episode of the podcast!
• [5:50] Scott’s thought of the week. 
• [12:30] When is the best time to post on social media or on a blog? 
• [16:45] Why brand building is the wave of the future.
• [18:30] Closing thoughts. 

RESOURCES MENTIONED IN THIS EPISODE

• AdThrive
• MediaVine
• www.brandcreators.com