Carly Pukallus didn't see the accolades coming, but winning Property Manager of the Year - Regional and the Excellence Award at the REB Awards 2022 was recognition she humbly and proudly shares with her team.

As senior property manager at Green St Property, Carly shares with host Grace Ormsby what makes a great team and outlines how they responded to the challenges of pandemic restrictions – and emerged with a better leasing process. In this episode, you will hear:

• The qualities of top property managers that helped Carly stand out

• How property managers can better handle landlord/tenant conflict

• What's in store for the rental market in 2022

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