In today’s show, we interview special guest Ted Schnettler. Ted is currently the service manager with One Hour Heating and Air Conditioning in Lancaster, PA. Ted began his career in the trades after observing house construction as a framer. Looking for a long-term career Ted shifted gears from framing to HVAC and began learning the ins and outs of refrigerant and equipment. Growing in knowledge and abilities, he quickly rose through the ranks and held multiple positions of differing responsibilities including service tech, overseeing install, and more. Now Ted works hand in hand with the service and install teams for troubleshooting, technical development, quality control, and training. Ted’s passion for excellence does not overshadow his ability to relate. Having been in the shoes of many roles in HVAC companies, he holds a well-rounded understanding of day-to-day operations while still expecting high quality work. Ted reveals some tips on how to improve your technical skills whether just starting in the trades or achieving the next level in your career.