Grow Your Practice Podcast

The 12 Reasons You Can't Ignore Reactivations


Listen Later

In this episode, Chad Madden breaks down the 12 hidden benefits of reactivating past patients in your physical therapy, chiropractic, or healthcare clinic. From boosting revenue during slow seasons to improving staff morale and patient outcomes, reactivations are the easiest, most overlooked growth channel for private practices.

Chad shares personal stories (including losing $98K in one quarter), walks through real math on lifetime patient value, and explains why your patient list is your biggest business advantage.

Whether you're a practice owner looking to grow, stabilize revenue, or eventually sell your clinic, this episode will show you exactly why reactivations should be your #1 priority.

00:00 - Intro: What is a Reactivation?

01:15 - Why Reactivations Are Underrated

02:20 - Losing $100K in Q4 (and how it changed everything)

03:45 - Why Cold Traffic & Referrals Failed During Holidays

05:20 - The Breakthrough: Free Exam Day = 70+ Reactivations

07:09 - Benefit #1: Revenue Stability

08:00 - Benefit #2: Higher Lifetime Patient Value

09:32 - Benefit #3: More Efficient Operations

11:10 - Benefit #4: Better Clinical Outcomes

12:40 - Benefit #5: Stronger Community Reputation

14:20 - Benefit #6: Happier Staff, Easier Workflows

16:45 - Real Story: Seeing Past Patients in Costco

19:15 - Benefit #7: More Predictable Scheduling

21:35 - Benefit #8: Lower Marketing Costs

22:45 - Benefit #9: Better Patient Compliance

23:50 - Benefit #10: Higher Practice Valuation

26:25 - Why Buyers Care About Reactivation Systems

27:50 - Benefit #11: Data-Driven Decisions

30:00 - Benefit #12: Competitive Advantage (Blue Ocean Strategy)

32:20 - Final Recap: All 12 Benefits of Reactivations

33:30 - What’s Next: 4 Levels of Reactivation Skill & Action Plan

...more
View all episodesView all episodes
Download on the App Store

Grow Your Practice PodcastBy Grow Your Practice Podcast

  • 5
  • 5
  • 5
  • 5
  • 5

5

62 ratings


More shows like Grow Your Practice Podcast

View all
The EntreLeadership Podcast by Ramsey Network

The EntreLeadership Podcast

4,329 Listeners

The School of Greatness by Lewis Howes

The School of Greatness

21,269 Listeners

The Cash-Based Practice Podcast by Jarod Carter

The Cash-Based Practice Podcast

126 Listeners

The GaryVee Audio Experience by Gary Vaynerchuk

The GaryVee Audio Experience

16,798 Listeners

Craig Groeschel Leadership Podcast by Life.Church

Craig Groeschel Leadership Podcast

10,672 Listeners

The Martell Method w/ Dan Martell by Dan Martell

The Martell Method w/ Dan Martell

354 Listeners

The P.T. Entrepreneur Podcast by Dr. Danny Matta, PT, DPT, OCS, CSCS, & Entrepreneur

The P.T. Entrepreneur Podcast

245 Listeners

Physical Therapy Private Practice: Secrets of the Top 10% by Brian J. Gallagher, PT.

Physical Therapy Private Practice: Secrets of the Top 10%

81 Listeners

Private Practice Owners Club by Nathan Shields

Private Practice Owners Club

58 Listeners

The Peter Attia Drive by Peter Attia, MD

The Peter Attia Drive

7,929 Listeners

The Practice Marketing Podcast by Neil Trickett, PT

The Practice Marketing Podcast

7 Listeners

The Dr. Gabrielle Lyon Show by Dr. Gabrielle Lyon

The Dr. Gabrielle Lyon Show

1,138 Listeners

The Dave Kittle Show by Dave Kittle

The Dave Kittle Show

20 Listeners

Strata Studios by Paul Singh & Thomas Schreiber

Strata Studios

13 Listeners

The Ultimate Human with Gary Brecka by Gary Brecka

The Ultimate Human with Gary Brecka

2,960 Listeners