This holiday, we encourage you to find stability and joy in the customs that have persisted for generations. Though the world may sometimes feel uncertain, the enduring spirit of the holidays can provide comfort, connection, and hope.

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Zenger Folkman hosts an exclusive live webinar every month, where you can meet Jack Zenger and Joe Folkman and talk about their latest leadership development research. Find out more information and register here.

The post Zenger Folkman Holiday Message 2024 first appeared on ZENGER FOLKMAN.

Do the people you manage love their jobs? Or do you sense that some are dissatisfied or disengaged? It’s no secret that employees who love their jobs work harder and are willing to go the extra mile, which benefits any organization. While the core of great leadership remains unchanged, the landscape of work has dramatically transformed in the past decade.

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Zenger Folkman hosts an exclusive live webinar every month, where you can meet Jack Zenger and Joe Folkman and talk about their latest leadership development research. Find out more information and register here.

Clint Pulver Video

World Economic Forum Study- Reskilling Revolution

The post Episode 151: Having a Blue Christmas? 3 Ways to Help Employees Love Their Jobs first appeared on ZENGER FOLKMAN.

Picture a modern workplace leadership meeting: A Baby Boomer executive types deliberately on her laptop while referencing printed handouts, a Gen X director efficiently leads the agenda via his tablet, and a Millennial manager seamlessly orchestrates remote team participation through multiple digital platforms. This isn’t just a scene of technological evolution – it’s a snapshot of how three distinct generations are reshaping the very nature of leadership in today’s organizations. For the first time in history, we’re witnessing a unique convergence where three generations – each shaped by dramatically different historical, technological, and cultural forces – are simultaneously holding the reins of corporate leadership. The stereotypes are familiar: Baby Boomers with their traditional work ethic and preference for hierarchy, Generation X with their results-focused independence, and Millennials with their collaborative, tech-savvy approach. But how much truth lies in these generalizations? In this episode, we are sharing Zenger Folkman’s research on the strengths of each generation of leaders.

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Bridging Generational Divides in the Workplace- HBR Article

Webinar

Zenger Folkman hosts an exclusive live webinar every month, where you can meet Jack Zenger and Joe Folkman and talk about their latest leadership development research. Find out more information and register here.

The post Episode 150: The Unexpected Strengths of Each Generation of Leaders first appeared on ZENGER FOLKMAN.

In a time where AI disrupts traditional workplace dynamics and remote work reshapes human connections, business leaders face a crucial question:

The answer might surprise those who still cling to the “tough boss” stereotype. In our episode today we’re discussing how most effective leaders aren’t choosing between being empathetic or being driven—they’re mastering both.

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Zenger Folkman hosts an exclusive live webinar every month, where you can meet Jack Zenger and Joe Folkman and talk about their latest leadership development research. Find out more information and register here.

Empathy and Drive: A Powerful Combination– Article by Joe Folkman

The post Episode 149: Building Empathy and Drive at the Same Time first appeared on ZENGER FOLKMAN.

Dr. Susan David is a founder and co-director of the Institute of Coaching at McLean Hospital of Harvard Medical School and an Instructor in Psychology at Harvard University. In this episode, Susan discusses her research on emotional agility and how to master challenges without getting derailed. Download the eBook of her full interview here.

Susan David, Ph.D. is one of the world’s leading management thinkers and an award-winning Harvard Medical School psychologist. Her #1 Wall Street Journal bestselling book, Emotional Agility based on the concept that Harvard Business Review heralded as a Management Idea of the Year and winner of the Thinkers50 Breakthrough Idea Award, describes the psychological skills critical to thriving in times of complexity and change. Susan’s TED Talk on the topic of emotional agility has been seen by more than 8 million people. She is a frequent contributor to the New York Times, Washington Post, Wall Street Journal, and guest on national radio and television. She is on the faculty at Harvard Medical School and is a Co-founder of the Institute of Coaching (a Harvard Medical School/McLean affiliate). Susan lives outside of Boston with her family.

Zenger Folkman hosts an exclusive live webinar every month, where you can meet Jack Zenger and Joe Folkman, and join in a conversation about the latest research in leadership development. Find out more information and register at https://zengerfolkman.com/webinar-registration/.

Emotional Agility– Explore the eBook with leadership insights from Susan David.

Zenger Folkman’s Leadership eBooks– Enjoy our complimentary eBooks filled with groundbreaking research, compelling interviews, and practical solutions to everyday leadership issues.

Music: Pleasant Pictures

The post Bonus Episode– Susan David, Emotional Agility first appeared on ZENGER FOLKMAN.

Have you noticed a remarkable shift where major companies are mandating return to office policies. Amazon recently joined the ranks of Meta, Google, and others in requiring employees to return full time to the office. What’s particularly interesting is the timing – why now, after years of remote work? We all know that organizations are concerned with productivity so today we want to share some of Zenger Folkman’s research on what we found was the single key to improving employee engagement.

Connect with Jack Zenger

Zenger Folkman hosts an exclusive live webinar every month, where you can meet Jack Zenger and Joe Folkman and talk about their latest leadership development research. Find out more information and register here.

The post Episode 148: The Real Key to Employee Engagement—Leadership Over Location first appeared on ZENGER FOLKMAN.

In a time with constant communication and information overload, the ability to truly listen stands out as a cornerstone for building trust within teams. In this episode, We’ll explore how listening practices vary across cultures and organizations, the growing awareness of its importance in leadership, and the challenges leaders face in balancing listening with the fast pace of business. From leveraging technology to understanding diverse perspectives, we’ll uncover how becoming a better listener can strengthen relationships, enhance decision-making, and foster innovation.

Connect with Joe Folkman

Zenger Folkman hosts an exclusive live webinar every month, where you can meet Jack Zenger and Joe Folkman and talk about their latest leadership development research. Find out more information and register here.

The Power of Listening: A Leader’s Secret Weapon for Building Trust– Article by Joe Folkman

The post Episode 147: Listening—An Essential Tool for Building Trust first appeared on ZENGER FOLKMAN.

In today’s episode, we dive into a fascinating topic that many leaders grapple with—quality versus quantity. Are they truly competing objectives, or can organizations achieve both simultaneously?

We’ll unpack findings from a recent study that examines leaders’ preferences for quality or quantity and what the data tells us about leadership effectiveness. From industry trends to differences across roles, geographies, and even gender, we’ll explore how the most successful leaders navigate these dimensions and achieve both high performance and high standards. So, is it possible to scale up without sacrificing quality?

Connect with Jack Zenger

Zenger Folkman hosts an exclusive live webinar every month, where you can meet Jack Zenger and Joe Folkman and talk about their latest leadership development research. Find out more information and register here.

The post Episode 146: Quality And Quantity Are Not Trade-offs—How Some Leaders Are Choosing Both first appeared on ZENGER FOLKMAN.

Today we are looking at coachability and its intriguing role across different career decades. Each stage in our professional lives—whether it’s the exploration of the 20s, the depth-building of the 30s, the influence and leadership in the 40s, or the legacy-building in the 50s and beyond—comes with unique challenges and opportunities. By understanding how coachability can serve as a crucial safeguard against common career pitfalls, we aim to provide insights into how to remain adaptable, curious, and humble, regardless of where you are on your career timeline. Join us as we discuss the art of asking the right questions and the importance of lifelong learning for enduring success.

Coachability—The Leadership Superpower by Kevin Wilde

Connect with Joe Folkman

Zenger Folkman hosts an exclusive live webinar every month, where you can meet Jack Zenger and Joe Folkman and talk about their latest leadership development research. Find out more information and register here.

The Art of Coachability Through the Decades– Article by Kevin Wilde

The post Episode 145: What You Should Know About Coachability Through Career Decades first appeared on ZENGER FOLKMAN.

In this episode of The 90th Percentile, hosts BreAnne Okoren  and Joe Folkman explore the powerful connection between leadership, employee engagement, and customer satisfaction. Drawing on research and real-world examples from companies like Sears and Zappos, they discuss how effective leadership drives employee engagement, which in turn boosts customer satisfaction and profitability. They also examine the critical role of culture, leadership development, and the difference between givers and takers in creating cohesive, high-performing teams. Tune in to discover actionable insights for fostering better leadership and ultimately delivering superior customer experiences.

Connect with Joe Folkman

Zenger Folkman hosts an exclusive live webinar every month, where you can meet Jack Zenger and Joe Folkman and talk about their latest leadership development research. Find out more information and register here.

Connecting The Manager, Employee, and Customer Satisfaction Chain– Forbes Article by Joe Folkman

The post Episode 144: Connecting The Manager, Employee, and Customer Satisfaction Chain first appeared on ZENGER FOLKMAN.