Long delays in broker-lodged loans have been an ongoing issue for the past year - but are things starting to look up? Annie Kane and Michael Johnson explore more In this episode of In Focus, host Annie Kane is joined by Momentum Intelligence’s head of strategy, Michael Johnson, to discuss what the data is showing us about turnaround times at the lenders, and whether this is the beginning of improved service times. Tune in to find out: - What the latest Broker Pulse survey shows us - Which lenders have been improving - What the banks are doing to improve turnaround times And much more!

Michelle Towner of Towner Finance took home not one, but three awards at the Better Business Awards in Perth earlier this year, including WA’s Broker of the Year 2021. We find out how she runs her leading brokerage. In May of this year, the founder and managing director of Towner Finance, Michelle Towner, was crowned the Best Residential Broker and the Broker of the Year at The Adviser’s Better Business Awards in Perth, while the company took home the award for Best Customer Service (Office). In this episode of Elite Broker, we catch up with Michelle to find out:

Commercial finance broker Jason Boccaccio was named SA/NT’s Best Finance Broker and Broker of the Year earlier this month for his work servicing clients during a very difficult year. We catch up with Jason to find out more.

As a former accountant turned broker, Adelaide Commercial Finance director Jason Boccaccio has a strong affinity for helping businesses make the most of their finances. But, when COVID-19 first hit and lockdowns restricted movements and lender appetite dried up, he had to work quickly to pivot his business offering.

Fast forward to 2021, and Jason has not one, but two brokerage brands, having diversified into residential mortgage broking too.

In this episode of Elite Broker, host Annie Kane catches up with Jason to find out how he did it:

Tune in to find out:

- How COVID-19 impacted his commercial brokerage - How he manages two separate brokerage brands - The key commercial property trends he’s seeing in Adelaide And much more!

SA broker Aaron Vogt has been running his full-service brokerage, Preferred Finance, for the past 15 years, servicing borrowers in the wine region of the Adelaide hills. We catch up with SA/NT’s Regional Broker of the Year 2021 to find out how he does it.

In this episode of Elite Broker, we’re sitting down with Preferred Finance director and broker Aaron Vogt to find out how he’s been running an award-winning brokerage in the SA wine region, how he’s been hiring and growing his team, and what he’s learned over his 18-year broking career.

Tune in to find out:

- Why he left business banking to become a broker - The tools he uses with his team to keep up-to-date with client files - How he embeds himself, and his brokerage, in the local community And much more!

Engineer-turned-broker Adam Bradley has been running his Brisbane-based brokerage, Emerge Finance, for the past seven years, specialising in first home buyers. We catch up with the self-proclaimed ‘Guarantor King of Brisbane’ to find out how he’s been growing his business.

In this episode of Elite Broker, we’re sitting down with Emerge Finance director and broker Adam Bradley to find out why he left tunnel engineering to become a mortgage broker, how he works with his award-winning loan administrator to create a seamless customer experience, and why he loves this industry so much.

Tune in to find out:

- Why he’s ‘The Guarantor King of Brisbane’ - How he works with Queensland’s Loan Administrator of the Year 2021, Michelle Rogers - His process for forming referral relationships And much more!

At this year’s Better Business Awards in Queensland, Jodie Wolfenden, Gold Coast broker and director at Superior Wealth, took home not one, but two awards on the night: Best Finance Broker and the coveted Broker of the Year 2021 for the state. The Burleigh Heads-based Loan Market broker sees herself as more of a finance strategist than a traditional broker, as she works hard with customers to ensure that they understand their investment and financial decisions when it comes to credit.

In this episode of Elite Broker, we’re sitting down with Queensland’s Broker of the Year 2021 to find out what the secrets to her success are.

Tune in to find out:

- Why she enjoys ‘complex’ finance such as investment, self-employed and SMSF - How she chooses and works with referral partners - Her experience with valuations and the impacts they’re having on clients And much more!

As a property investor, Amy Ferguson already knew some of the ins and outs of property finance but decided to make her passion her career, by becoming a broker herself. We find out how Western Australia’s recently crowned Best Newcomer has found her journey to date. Mortgage and finance broking draws new entrants from a range of different industries, with many new-to-industry brokers making the switch after having a positive experience with a broker themselves. In this episode of Elite Broker, recorded live at the Better Business Summit in Perth, host Annie Kane catches up with Amy Ferguson to find out how she was inspired by her own broker, how she's balancing motherhood and broking, and her future plans for her brokerage.

Tune in to find out: - Why broking is a good career for parents - How she set up her business - Why she’s looking to bring on a new team member

And much more!

In the past 12 months, Queensland-based brokerage Borro has gone from a team of two to a team of seven. We find out how the brokerage has been rapidly growing and its process for hiring team members that fit.

In this episode of Elite Broker, recorded live at the Better Business Summit in Brisbane, host Annie Kane catches up with banker-turned-broker Cara Giovinazzo, broker and founder of Borro, to find out how she’s been rapidly escalating her broking business and the lessons she’s learned over her four years of broking.

Tune in to find out:

- How her attitude to broking has changed over time - Her thoughts on channel differentials in turnaround times - Her process for hiring new recruits And much more!

As mortgage applications reach record levels, finding the time to work on your business while writing new business can be difficult. But without setting aside the time to review how your business operates, it can be difficult to grow and scale.

In this month’s episode, host Annie Kane is joined by Kristy Bartlett, head of partnerships at Mortgage Advice Bureau, to find out how brokers can identify much-needed efficiencies, free up their time over the long run, and grow their broking business.

Tune in to find out: - How to document your process to hand over files seamlessly - Why having the right partners pays dividend - How to build a sustainable pipeline