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Welcome to the Service Business Mastery Podcast!

Visit our website for more episodes and insights! https://www.servicebusinessmastery.com

In this episode of the Service Business Mastery podcast, Tersh Blissett and Josh Crouch sit down with Josh McCarter, CEO of EverPro and Board Member at Compass, live from Service World Expo 2025. Josh shares how his background in SaaS and leadership at Mindbody shaped his work in the home services space. He explains how AI, automation, and smart software tools are helping contractors improve their operations and marketing. Josh also talks about the challenges of managing multiple brands, staying ahead of tech trends, and building strong leadership teams. Learn how choosing the right tools and leading with clarity can drive long-term business growth.

In this episode, here's what you can expect to learn:

1. How AI and automation are changing the way home service businesses run.

2. Why choosing the right software can make daily work easier and save time.

3. The risks of switching systems too fast and how to plan for long-term growth.

4. How strong leadership and clear vision help teams move in the same direction.

5. Simple ways to use tech tools and customer feedback to improve and grow.

Timestamps ⏰

[00:00] - Recap

[02:10] - Episode Introduction & Meeting Josh McCarter

[02:28] - Josh's Background in Technology & SaaS

[05:16] - EverPro's Focus on Home Services and Payments

[07:02] - Leveraging AI and Automation in Home Services

[09:51] - The Importance of Selecting the Right Software

[11:30] - Adapting to Changing Tech Trends in the Industry

[16:16] - Leadership and Leading Teams Through Change

[18:50] - The Role of Customer Feedback in Shaping Products

[29:01] - The Future of Home Services and AI Integration

[33:07] - Empowering Teams and Building Company Culture

If you found this conversation with Josh McCarter helpful, please leave us a review (5 stars would be greatly appreciated 😉). Links & References:

LinkedIn:

• Josh McCarter

• EverPro

• Compass

Website:

• EverPro

• Compass

This episode is kindly sponsored by:

• Sera

• UpFrog

• CallRail

• CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months!

• MarketStorm

• Lace.ai

Connect with us!

• Tersh Blissett

• Josh Crouch

• Join the Service Business Mastery Facebook group for more updates!

• Visit our website: www.servicebusinessmastery.com

Affiliate links:

• Castmagic

• StreamYard

• IfTTT

• Zyra Talk