Dr. Bob Kaiser visits with Dr. Scott Shreeve, founder, CEO and board member of Crossover Health. Shreeve, an emergency medicine physician, explains how he found a way to scale his vision for a new primary-care model that utilizes technology — an approach often dubbed healthcare 2.0 — to improve access for patients and enhances their quality of life. The company Shreeve founded now counts Apple, Amazon, Comcast, Facebook LinkedIn and other large employers among his customers.

Dr. Naveen Raja, a board-certified rheumatologist and director of population health at UCLA Health, joins host Dr. Bob Kaiser for a discussion about population health: what it means, what the implications are for its use in the transition from fee-based to value-based care and how healthcare practitioners' roles are balanced against patients' role in its implementation.

In this episode, host Dr. Bob Kaiser speaks with J. Kevin A. McKechnie, executive director, Health Savings Account Council at the American Bankers Association. They discuss what HSAs are and how they can help consumers with qualifying high-deductible health plans better manage their medical expenses.

Dr. Gordon Chen, chief medical officer at ChenMed, joins host Dr. Bob Kaiser for a discussion about how a company turns fee-based care on its head by delivering mission-driven, value-based care to its patients.

Martyn Crew joins host Dr. Bob Kaiser for a discussion about 5G — the latest technology standard for broadband cellular networks — and its implication for the healthcare industry. Crew is director of solutions marketing for Gigamon, a Silicon Valley-based technology vendor that counts healthcare providers among its clients.

In this episode, host Dr. Bob Kaiser has a conversation with Erin Burns Freeman, vice president with Ackermann Marketing & PR, a firm that specializes in consumer research related to millennial preferences that shape the patient experience in healthcare. Freeman explains how millennials behave more as consumers than as patients in making healthcare choices and what providers must do to adjust to these preferences.

How Millennials are Changing the What, When & Where of Healthcare (PDF)

Dave Chase, creator and co-founder of Health Rosetta, joins host Dr. Bob Kaiser to discuss what has happened since his last appearance on The Business of Healthcare Podcast. Chase provides a refresher on the Health Rosetta, a blueprint for massively replicating fixes he says exist for the healthcare industry but have met with resistance from those who want to maintain the status quo. Chase also explains the organization's new initiative, the Health Rosetta Employer Program, and discusses his new book, Relocalizing Health: The Future of Health Care is Local, Open and Independent (Seattle: Health Rosetta Media, 2020).

UT Dallas alumnus Vrunjal (Veer) Mehta, BS'01 Computer Science, MS'03 Software Engineering, joins host Dr. Bob Kaiser for a discussion about how the company he founded — Halo Health Systems — is helping to modernize the clinical trial industry. The company's technological focus reduces patient burden and helps clinicians use workflow automation, thus accelerating the drug-development process.

Host Dr. Bob Kaiser is joined by Jonathon Hensley, author, speaker, co-founder and CEO of Emerge Interactive, a Portland, Oregon-based digital product agency focused on the healthcare industry. They discuss how leadership can transform the healthcare industry in the digital space by focusing on the patient experience.

Misha Palecek, chief development officer at DaVita Kidney Care, joins host Dr. Bob Kaiser to discuss the transition from fee-based to value-based healthcare through the lens of kidney disease. DaVita is a company that provides kidney care and dialysis services both in the U.S. and internationally.