Daniel Karnuta, a senior lecturer in the Organizations, Strategy and International Management Area at the Naveen Jindal School of Management, joins host Dr. Bob Kaiser and co-host Dr. Britt Berrett to discuss how hospitals and other healthcare organizations are adjusting to the negative impacts related to their revenue cycles during the shutdowns necessitated by the COVID-19 pandemic.

Dr. Pardeep Shori, MS'19, Dr. Pardeep Shori, a family medicine physician who serves as a medical director in post-acute care management at a post-acute care management company, and regional physician consultant for a national retail pharmacy chain, joins host Dr. Bob Kaiser for an in-depth look at how telemedicine is being used during the COVID-19 pandemic and what implications its current use may hold for the future.

Resources mentioned in this episode:

• American Telemedicine Association
• Alliance for Connected Care
• Center of Telehealth and e-Health Law
• Center for Medicare and Medicaid Services

Dan Springer, CEO of Lea Regional Medical Center (part of Community Health Systems) in Hobbs, New Mexico, joins Drs. Bob Kaiser and Britt Berrett in this special, supplemental episode. They discuss what LRMC and other hospitals have been doing to prepare for the COVID-19 pandemic, the lessons they have learned during the crisis and what their leaders will be doing differently after it is over.

In this special supplemental episode, Matthew Troup, president and CEO of Conway (Arkansas) Regional Health System joins host Dr. Bob Kaiser and co-host . They discuss how CRHS has prepared for special emergencies, what he and his staff are learning day by day as they adapt to the COVID-19 pandemic and how these hard-earned lessons will benefit the hospital's future.

In this special, supplemental episode, host Dr. Bob Kaiser brings back former host Dr. Britt Berrett, director of the Center for Healthcare Leadership and Management at the Naveen Jindal School of Management at UT Dallas to discuss immediate plans for The Business of Healthcare Podcast. Berrett will be joining Kaiser as co-host. In future episodes, they will bring on guests to discuss how the healthcare industry is adapting to the COVID-19 pandemic.

Pat A. Basu, MD, MBA, a board-certified radiologist and president and CEO of Cancer Treatment Centers of America, joins host Dr. Bob Kaiser. They discuss, among other things, CTCA's "Mother Standard" of care, the importance of interdisciplinary education and training in tackling complex healthcare problems, virtual health, how to simplify the healthcare industry, and maintaining high clinical standard while elevating standards related to the patient experience.

Dr. Phillip Alvelda, CEO of Brainworks, joins host Dr. Bob Kaiser for a discussion about artificial intelligence and how the healthcare industry can use it to improve patient outcomes.

Benjamin Isgur, who leads the PwC. Health Research Institute, joins host Dr. Bob Kaiser to discuss the forces that will most powerfully affect the healthcare industry in 2020 and beyond, including truly disruptive medical treatments such as gene and cell therapies and genome editing.

Links:

• Top health industry issues of 2020: Will digital start to show an ROI? (PDF)
• Beyond the hype: Gene therapies require advanced capabilities to succeed after approval (PDF)

Dr. Pardeep Shori, MS'19, a family medicine physician who serves as a medical director in post-acute care management at a post-acute care management company, and regional physician consultant for a national retail pharmacy chain, visits with Dr. Bob Kaiser to discuss how the expansion of CVS HealthHUBS — store-based health services and wellness products for everyday care and chronic conditions — is transforming the healthcare landscape for consumers.

Don Taylor joins Dr. Bob Kaiser for a discussion about how the healthcare industry could better serve society if it focused more on health rather than business outcomes. A retired U.S. Air Force colonel who led a trauma hospital in Iraq in 2006, Taylor coaches, consults, teaches and speaks on leadership, healthcare policy and emerging healthcare industry disruptors. A former hospital CEO and COO, he has nearly 40 years of operational and leadership experience in the healthcare and engineering industries.