The Collision Vision

Joining us for this episode is Leanne Jefferies, Vice President of Strategic Accounts at OEC. Leanne has been on the front lines of OEM certification for years and brings a unique perspective on how shops can not only achieve certification—but truly leverage it as a strategic business advantage.

We'll talk about how certifications have expanded from luxury-only to mainstream, how they're adapting for the EV era, what the investment and ROI really look like, and how certified shops can better serve consumers, insurers, and their own teams.

Connect with Leanne:

Social: https://www.linkedin.com/in/leannejefferies/

OEC's Certified Repair Network (CRN):

https://oeconnection.com/products/oec-certified-repair-network/

Collision Performance Network (CPN):

https://oeconnection.com/products/cpn/

Canadian OEM Certification – Certified Collision Care:

https://certifiedcollisioncare.ca//canada

Electric Vehicle Handling Qualified (EVHQ):

https://oeconnection.com/products/evhq/

CRN Coaching:

https://oeconnection.com/products/quality-coaching/

This episode is sponsored by: asTech

asTech is dedicated to safety, precision, and innovation in vehicle diagnostics. With industry-leading scanning and calibration solutions, asTech ensures every repair meets OEM standards, enhancing safety and customer satisfaction. Continuously testing and scanning new vehicles, asTech refines its technology to stay ahead of modern repair challenges. A tool stack covering 40+ brands and a network of 400+ ASE and I-CAR certified technicians provide fast, accurate diagnostics that maximize efficiency. asTech—driven by precision, powered by safety.

Visit https://astech.com/ today or call 1-888-486-1166.

Today's guest is Liz Stein, Vice President of Strategic Initiatives at Certified Collision Group, one of the largest networks of independent, OEM-certified repairers in the country. CCG is known for helping its members obtain, maintain, and—critically—maximize the value of their certifications.

During our conversation, we'll dig into how CCG supports shops in building a certification game plan, what independent operators can learn from that approach, and how certification can be much more than a credential—it can be a driver of long-term business growth.

Connect with Liz:

Social: https://www.linkedin.com/in/elizabeth-stein-77412850/

Website: https://certifiedcg.com/https://certifiedcg.com/

This episode is sponsored by: asTech

asTech is dedicated to safety, precision, and innovation in vehicle diagnostics. With industry-leading scanning and calibration solutions, asTech ensures every repair meets OEM standards, enhancing safety and customer satisfaction. Continuously testing and scanning new vehicles, asTech refines its technology to stay ahead of modern repair challenges. A tool stack covering 40+ brands and a network of 400+ ASE and I-CAR certified technicians provide fast, accurate diagnostics that maximize efficiency. asTech—driven by precision, powered by safety.

Visit https://astech.com/ today or call 1-888-486-1166.

Joining us for this episode are Christian Ruecker and Gabriel Morley from DEKRA, one of the most trusted names in certification and inspection across the globe. In this episode, we'll unpack what it really takes to pursue and maintain OE certifications, what makes BMW's process so unique, and how to evaluate the ROI of certification—especially for high-volume brands. If you're considering OE certification or want to improve how you leverage the ones you already have, this one's for you.

Connect with Gabriel & Christian:

[email protected]

[email protected]

This episode is sponsored by: asTech

asTech is dedicated to safety, precision, and innovation in vehicle diagnostics. With industry-leading scanning and calibration solutions, asTech ensures every repair meets OEM standards, enhancing safety and customer satisfaction. Continuously testing and scanning new vehicles, asTech refines its technology to stay ahead of modern repair challenges. A tool stack covering 40+ brands and a network of 400+ ASE and I-CAR certified technicians provide fast, accurate diagnostics that maximize efficiency. asTech—driven by precision, powered by safety.

Visit https://astech.com/ today or call 1-888-486-1166.

Welcome back to the Collision Vision. Joining us is Bryan Thompson, President and CEO of Beverly Coachcraft, an elite, OEM-certified collision center based in Los Angeles. Beverly Coachcraft is a go-to destination for high-end vehicle repair, with certifications from brands like BMW, Mercedes-Benz, Jaguar, and more.

In this episode, we'll talk about how Bryan has leveraged OEM certifications and dealer relationships to build one of the most trusted shops in one of the most competitive markets in the country. We'll cover how to get certified, how to build dealership sponsorships, and—most importantly—how to turn those certifications into real business growth.

Connect with Bryan:

Social:

https://www.instagram.com/beverlycoachcraft/?hl=en https://www.linkedin.com/company/beverlycoachcraft/ https://www.linkedin.com/in/bryan-thompson-14a8578a/,

Website: https://www.beverlycoachcraft.com/

This episode is sponsored by: asTech

asTech is dedicated to safety, precision, and innovation in vehicle diagnostics. With industry-leading scanning and calibration solutions, asTech ensures every repair meets OEM standards, enhancing safety and customer satisfaction. Continuously testing and scanning new vehicles, asTech refines its technology to stay ahead of modern repair challenges. A tool stack covering 40+ brands and a network of 400+ ASE and I-CAR certified technicians provide fast, accurate diagnostics that maximize efficiency. asTech—driven by precision, powered by safety.

Visit https://astech.com/ today or call 1-888-486-1166.

For this week's episode, we staring a new series on OEM certification. To kick off the OEM discussion, we have industry legend Mike Anderson returning to the show. Mike is the President and Owner of CollisionAdvice, Collision Industry Trainer, Consultant, Facilitator, and host of the new podcast "On The Road with Mike Anderson." Today, we'll cover why shops should consider OEM certifications, how to choose the right ones, the steps to get certified, and how to maximize the value of those credentials.

If you're looking to strengthen your shop's credibility, improve repair quality, and position yourself for long-term success in an evolving industry, this episode is for you. Let's get started!

Connect with Mike:

Social: https://www.linkedin.com/in/mike-anderson-1124ba48/

Website: https://collisionadvice.com/

Contact: https://collisionadvice.com/contact/

This episode is sponsored by: asTech

asTech is dedicated to safety, precision, and innovation in vehicle diagnostics. With industry-leading scanning and calibration solutions, asTech ensures every repair meets OEM standards, enhancing safety and customer satisfaction. Continuously testing and scanning new vehicles, asTech refines its technology to stay ahead of modern repair challenges. A tool stack covering 40+ brands and a network of 400+ ASE and I-CAR certified technicians provide fast, accurate diagnostics that maximize efficiency. asTech—driven by precision, powered by safety.

Visit https://astech.com/ today or call 1-888-486-1166.

On the episode with week is Ryan Brown, Western Technical Manager at AkzoNobel, and a leader in helping body shops implement smarter, greener, and more efficient practices through product innovation and hands-on support.

Today, we'll talk about why sustainability is a business imperative, how AkzoNobel is helping shops reduce their environmental impact, and the role of new product innovations—like Autowave Optima—in pushing the industry forward. Whether you've been following the series closely or you're just jumping in, this conversation will leave you with a clear picture of what it means to go green—and how to take action in your shop.

Connect with Ryan:

email: [email protected]

This episode is sponsored by: asTech asTech is dedicated to safety, precision, and innovation in vehicle diagnostics. With industry-leading scanning and calibration solutions, asTech ensures every repair meets OEM standards, enhancing safety and customer satisfaction. Continuously testing and scanning new vehicles, asTech refines its technology to stay ahead of modern repair challenges. A tool stack covering 40+ brands and a network of 400+ ASE and I-CAR certified technicians provide fast, accurate diagnostics that maximize efficiency. asTech—driven by precision, powered by safety.

Visit https://astech.com/ today or call 1-888-486-1166.

Joining the show today is Cinthia Gutierrez, Premium Segment Manager Americas for Automotive Refinish Coatings Solutions at BASF. BASF has been a leader in sustainable innovation, helping collision repair businesses reduce waste, improve efficiency, and meet the growing demand for eco-friendly practices.

In this episode, we'll discuss why sustainability matters for shops of all sizes, how it impacts hiring and retention, and the latest innovations from BASF that are shaping the future of collision repair. Whether you're looking to lower costs, attract top talent, or position your shop for long-term success, this episode will give you insights on how sustainability can be a competitive advantage.

Connect with Cinthia:

Social: https://www.linkedin.com/in/cinthia-gutierrez-75b624218/

Website: https://refinish.basf.us/

This episode is sponsored by: asTech

asTech is dedicated to safety, precision, and innovation in vehicle diagnostics. With industry-leading scanning and calibration solutions, asTech ensures every repair meets OEM standards, enhancing safety and customer satisfaction. Continuously testing and scanning new vehicles, asTech refines its technology to stay ahead of modern repair challenges. A tool stack covering 40+ brands and a network of 400+ ASE and I-CAR certified technicians provide fast, accurate diagnostics that maximize efficiency. asTech—driven by precision, powered by safety.

Visit https://astech.com/ today or call 1-888-486-1166.

Welcome back to the show. Joining us for this episode is Bill Brower, an industry leader in vehicle lifecycle management and AI-driven claims automation. Bill has been at the forefront of integrating sustainable estimates, helping insurers and repairers reduce their carbon footprint while improving efficiency. We'll explore how touchless claims processing, AI, and automation are shaping a more sustainable and profitable repair ecosystem. We'll also break down how insurers are measuring carbon emissions in the claims process, the role of Scope 3 emissions, and what all of this means for collision repair businesses.

If you're wondering how sustainability initiatives can impact your bottom line, improve efficiency, and future-proof your business, this is an episode you won't want to miss. Let's get started!

Connect with Bill Brower:

Social: https://www.linkedin.com/in/bill-brower-mba-9426b51/

Website: https://www.solera.com/

Email: [email protected]

This episode is sponsored by: asTech

asTech is dedicated to safety, precision, and innovation in vehicle diagnostics. With industry-leading scanning and calibration solutions, asTech ensures every repair meets OEM standards, enhancing safety and customer satisfaction. Continuously testing and scanning new vehicles, asTech refines its technology to stay ahead of modern repair challenges. A tool stack covering 40+ brands and a network of 400+ ASE and I-CAR certified technicians provide fast, accurate diagnostics that maximize efficiency. asTech—driven by precision, powered by safety

Visit https://astech.com/ today or call 1-888-486-1166.

Today's guest is Eddie Hightower, Senior Vice President of Sustainability & Social Responsibility at Caliber Collision, to discuss the steps Caliber is taking to lead the industry toward a more sustainable future. While sustainability in collision repair often brings to mind environmental efforts, it's much bigger than that. Today, we'll explore Caliber's sustainability initiatives, how they're reducing waste, cutting emissions, and ensuring long-term business viability—all while making a positive impact on the communities they serve. Sustainability isn't just for big MSOs either —independent shops and smaller operators can take meaningful steps toward a more responsible and forward-thinking business model.

If you're wondering what sustainability means for your business, this episode is for you!

Connect with Eddie:

Social: https://www.linkedin.com/in/eddiehightower/

Download: https://www.caliber.com/dA/e0d44f8677/fileAsset/2023+Sustainability+Report+-+Caliber+-+FINAL+-+ADA+(3).pdf

This episode is sponsored by: asTech

asTech is dedicated to safety, precision, and innovation in vehicle diagnostics. With industry-leading scanning and calibration solutions, asTech ensures every repair meets OEM standards, enhancing safety and customer satisfaction. Continuously testing and scanning new vehicles, asTech refines its technology to stay ahead of modern repair challenges. A tool stack covering 40+ brands and a network of 400+ ASE and I-CAR certified technicians provide fast, accurate diagnostics that maximize efficiency. asTech—driven by precision, powered by safety.

Visit https://astech.com/ today or call 1-888-486-1166.

Our guest for this episode is Mary Mahoney, Vice President, Replacement & Leisure Division at Enterprise Mobility and a key leader in the Collision Engineering Program. Enterprise has been a driving force behind this initiative, which is designed to bridge the technician gap by providing structured, hands-on education and career pathways for aspiring collision repair professionals. We'll discuss why programs like Collision Engineering are critical to solving the technician shortage, how they're expanding to make an even greater impact, and what shop owners can do to engage with and benefit from this growing talent pipeline.

If you're looking for ways to bring new talent into your shop and support the next generation of technicians, this is an episode you won't want to miss. Let's dive in!

This episode is sponsored by: asTech

asTech is dedicated to safety, precision, and innovation in vehicle diagnostics. With industry-leading scanning and calibration solutions, asTech ensures every repair meets OEM standards, enhancing safety and customer satisfaction. Continuously testing and scanning new vehicles, asTech refines its technology to stay ahead of modern repair challenges. A tool stack covering 40+ brands and a network of 400+ ASE and I-CAR certified technicians provide fast, accurate diagnostics that maximize efficiency. asTech—driven by precision, powered by safety.

Visit https://astech.com/ today or call 1-888-486-1166.