Whether you want to work in eCommerce, today is your first day, or you’ve been around for a while, where to take your career can be an overwhelming thought. In this episode we flip the roles of host and guest. Mark Mannino, Chief Operating Officer at Flywheel Digital interviews Emma about starting and building an eCommerce career - what skills are needed? What does "Day 1" look like? After that, the roles flip back and Emma interviews Mark about accelerating a career and what a role in senior leadership looks like.

When we think about finding success in eCommerce, instinct leads us to the product and where it shows up on site - but what are some of the less obvious opportunities out there that can help drive efficiency, reduce fines, and create an additional brand experience? Look no further than packaging. In this episode, Scott Erickson, Sr Account Manager, Amazon, at 3M will teach us all about the back end logistics of those boxes or bags that end up on your porch, SIOC, and so much more.

You might think that this big tech event in Las Vegas is all about smart home gadgets and self-driving cars, but that’s not all. There is quite a lot to learn about ecommerce and adtech if you attend CES - that’s why Flywheel Digital shows up in full force. In this episode, Hannah Donoghue, VP of Professional Services at Edge will share what we learned at the event across commerce marketing, the battle for data, greater connectivity, and digital health. You’ll even hear her thoughts on robot strollers.

3PL - third party logistics - you’ve probably heard of this. In the world of eCommerce, manufacturers need to be nimble to keep up with consumer demands and the changing dynamics of supply chain. Mike O’Donnell, VP of Client Services at Flywheel Digital, explores the ways in which a 3PL can expand beyond a capabilities extension and become a true strategic competitive advantage for selling online.

AMC (Amazon Marketing Cloud) is not just another industry buzzword. With AMC, media insights can be discovered across multiple consumer insights with accuracy like never before. Andrew Fox, Head of Campaign Tech & Automation at Flywheel Digital will guide us along the path of understanding what AMC can unlock for your brand, how to access it, and how to effectively turn these insights into actionable strategies for your brand.

Retail Media…you’ve probably heard of it. And no, it’s not quite the same as our “Metail” approach to eCommerce. In this episode we have the privilege of sitting down with Elena Gulotta, Director of Account Strategy on the Retail Media team at Criteo. We cover the scope and technicalities of retail media, getting started and then scaling with Criteo, Criteo’s push towards Commerce Media, the Commerce Max launch, and what makes a successful partnership between brands and their Criteo team. Listen in for a light-hearted conversation packed with fundamental knowledge on one of the most relevant fields of digital commerce.

Mastering Metail doesn’t end with an understanding of winning on Amazon, Walmart, and Instacart - we’ll continue to explore the most relevant topics in digital commerce while educating you along the way. In this episode, Donte McCrary-McClain, Senior Manager of Client Services at Flywheel Digital, will share his journey of working across multiple brands with a focus on eCommerce to his transition to an agency, sharing everything he’s learned along the way. Brand-agency partnerships are complicated yet fuel the power of digital commerce - so listen in because you won’t want to miss this.

In this episode, we talk to Russ Dieringer, founder of Stratably, about a recent newsletter he published titled ‘What do we mean by “eCommerce”?’ In it, Russ challenges retail leaders to be more precise in how they think about eCommerce, as store-based omni retailers have a different set of growth levers and future growth potential than pureplay eTailers. We’ll also learn about writing an eCommerce newsletter aiming to increase brands’ digital IQ as well as Russ’ tips on finding trusted sources of information.

On this episode of Mastering Metail we bring back a guest from our Amazon season, Amanda Wolff, Chief Marketing Officer at OneSpace, to cover content on Instacart. We’ll learn about what type of content exists on Instacart, we’ll break down the components of the PDP, and we’ll get into how consumers and brands think about content on site when compared to Amazon and Walmart.

We’ve learned the basics of how Instacart works, and now Bernie Che, Associate Director of Omnichannel Platforms at Flywheel Digital, teaches us even more about advertising on Instacart - which is where so much of your power as a brand lies on the platform. We’ll cover strategy in more depth as well as metrics for success for brands looking to step up their game on Instacart.

*In this episode we will refer to Instacart Plus as Instacart Express, which changed post-recording of this episode.