On today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marshall Hill from hyperClean we talkled about the relatonship of convenience and inconvenience in your business and sales and how this can make or break your customer relationships and flow of your business. We also discussed customer loyalty and how to build it and solidify it through experiences as well as how to do business differently so you don't become the horses a**.

The Just the Tip segment on the Off the Clock Show which is brought to you by OrbisX CRM for detailers and hyperClean car care products to help you succeed in your detailing business