The Dentalpreneur Podcast w/ Dr. Mark Costes

By Dental Consulting

The goal of this podcast is to assemble the greatest minds of the dental profession and to pass on their most valuable and succinct lessons, in order to help you to achieve your full potential in prac... more

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How many episodes does The Dentalpreneur Podcast w/ Dr. Mark Costes have?

The podcast currently has 3,505 episodes available.

Best of The Dentalpreneur Podcast w/ Dr. Mark Costes

The most played episodes among Podcast App listeners.

Number 1: 2582: Partnerships-Navigating Equity, Growth and Retention
On today's episode, Alastair MacDonald joins Dr. Mark Costes during the Dental Success Summit 2026 for a powerful conversation on dental practice partnerships, equity, growth, and retention. Together, they unpack why many partnerships fail, especially when they are built from fear, scarcity, or a desire to retain an associate before that person is truly qualified for ownership. Alastair explains the difference between giving equity as a reaction and designing a partnership with clear incentives, contribution, responsibility, authority, and long-term alignment. He also breaks down why high-producing associates are not always the best ownership candidates, how to think about qualification versus qualities, and why owners must use math, structure, and honest conversations to determine whether partnership, increased compensation, or another path makes the most sense. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
August 25, 20261h 9min
Number 2: 2581: How AI Can Improve Case Acceptance
On today's episode, Dr. Mark Costes sits down with Roza Ghamari, CEO and co-founder of Healink, for a conversation about AI, patient engagement, and solving one of dentistry's biggest challenges: treatment acceptance. Roza shares her journey from studying computer science and working as a technical lead at Google and Meta to launching a healthcare technology company with her brother, a dentist who saw firsthand how many patients left the office with treatment plans but never returned. She explains how Healink gives patients secure, interactive access to their treatment information after the visit, helping them better understand their oral health, review pending care, request appointments, and stay engaged without relying solely on manual follow-up calls. Roza also discusses how AI, automation, and smart patient nudges can reduce front office workload, improve reactivation, lower no-shows, and create a more modern, trust-building patient experience. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://healink.ai https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
August 24, 202647min
Number 3: 2580: The Truth About Going Out of Network
On today's episode, Dr. Mark Costes answers listener questions from inside DSN in this Ask Me Anything segment. He starts with a deep dive into the realities of transitioning a PPO-heavy practice in a working-class market toward an out-of-network model, including the importance of understanding patient psychology, calculating attrition risk, training the team on unified language, and moving slowly by dropping lower-paying plans first. Mark also discusses why execution often breaks down inside practices, emphasizing the need for culture, accountability, simple systems, clear deadlines, and avoiding too many new initiatives at once. He then shares insight on identifying and nurturing key team members, building contagious vision, creating a workplace people want to stay in, and using hands-on training to strengthen front office performance. The episode also highlights Smile Outreach International's mission, how clinic locations are chosen, and what's ahead for upcoming DSN events and the annual gala. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
August 21, 202641min
Number 4: 2595: From Chaos to Control
On today's episode, Ashley Keith, Sydney Robinson, and Amy Hernandez present a practical framework for moving a dental practice from chaos to control during the Dental Success Summit 2026. They break down how unclear roles, weak workflows, inconsistent billing processes, and poor handoffs can create unnecessary stress, lost revenue, and team burnout. The presentation covers how to create clearer ownership, build backup systems, improve delegation, strengthen insurance and billing workflows, and connect better systems to stronger case acceptance. They also share simple ways teams can identify bottlenecks, reduce confusion, and implement processes that actually support growth. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
September 11, 202658min
Number 5: 2594: From Immigrant Roots to Building a Dental Group With Purpose
On today's episode, Dr. Mark Costes sits down with Dr. Albert Voravong in Fiji during a Smile Outreach International mission to talk about dentistry, entrepreneurship, family, and purpose. Albert shares his parents' immigration story, his path into dentistry, and how he went from launching a rural startup to building a multi-practice organization in Canada. They discuss the lessons that came from both successful and difficult practice growth, the importance of strong operational leadership, building the right team, navigating acquisitions, and creating alignment around a long-term vision. Albert also reflects on mission dentistry, the influence of his parents' sacrifices, and how service has become an important part of defining success beyond business growth. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://smileoutreachinternational.org https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
September 10, 202637min