The Inner Chief

In this episode, we meet Tracey Burton, Executive Director of Uniting on Experiential learning, 360 degree feedback and the future of the health industry.

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Tracey has been the Executive Director of Uniting NSW/ACT since April 2018, having had more than 30 years' experience in the Australian health and community services sector including leadership roles in public and private hospitals.

In addition to her executive management roles, Tracey has also served as a Board Director for aged care services, disability services in New Zealand and for a medical research foundation.

Tracey holds a Bachelor of Health Administration, an MBA, is a Graduate of the Australian Institute of Company Directors and has done an Executive program in Negotiation at Columbia University in New York.

In this episode we talk about:

• Why being the smartest person in the room won't help you lead;
• Experiential continuous learning outside of formal education;
• The do's and don'ts of 360 feedback and why it is so powerful; and
• The future of the healthcare industry.

Connecting with Tracey Burton

You can reach Tracey via LinkedIn.

A special thanks to former guest, Liz Nicol, for connecting us to Tracey.

Books and resources mentioned in the episode

• Your Leadership Diamond - by Paul Mitchell

The Untethered Soul - by Michael Singer

This week we meet Stirling Mortlock, former Wallabies' captain on going from amateur to professional, Rugby World Cup and connecting success.

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Stirling is an Australian Rugby Legend and now a Partner at Unio Advisors.

In this episode, we talk about:

• The transition from amateur to professional
• Giving and receiving feedback
• Being curious and the mindset to constantly be better
• Setting goals and his mentors
• Rugby world cup tips
• Some of his best and worst moments in the gold jersey
• Who he feared the most and how he looked to dominate the competition.

Connecting with Stirling Mortlock

You can reach Stirlo via LinkedIn and his company's website, Unio Advisors.

Our topic today is Reframing Difficult Situations.

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Today we will cover:

• How you can reframe difficult conversations and meetings;
• Thinking positively about the outcome you're trying to achieve;
• How to think about what's great for the other people involved.

Stay epic,

Greg

In this episode, we meet Dr Carmel Harrington, Executive Sleep Guru on the myths and factors that drive sleep for optimal health, joy and performance.

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Dr Harrington has been working in the world of sleep for nearly 20 years. A former lawyer and educator, she has a PHD in Sleep Medicine from Sydney University and consults with companies and educational institutions both here and overseas on sleep health.

An internationally recognised sleep expert, she is amazed at the seemingly little importance given to sleep. Emerging research clearly shows that sleeping well is a key component to optimal performance and health and if we want to be at the top of our game we need to ensure we get the best sleep possible.

Dr Harrington is the Managing Director of Sleep for Health and an Honorary Research Fellow at the Children's Hospital Westmead. She has written two books "The Sleep Diet" (MacMillan Press 2012) and "The complete guide to a good night's sleep" (MacMillan Press 2014).

In this episode we talk about:

• The crazy myths we carry about sleep and how short-circuiting this vital human function does far more than just make us tired
• The different kinds of sleep and how many hours we need each night
• Polyphasic sleep, caffeine, alcohol, diet
• What to do when you can't sleep.

Connecting with Dr Carmel Harrington

You can reach Carmel via her website, sleepforhealth.com.au.

Books and resources mentioned in the episode

• The Sleep Diet - by Dr Carmel Harrington
• The complete guide to a good night's sleep - by Dr Carmel Harrington
• The 4-Hour Body - by Tim Ferriss

Our topic today is Strategy and Project Reviews with the AAR Method (The After Action Review Method).

For more info check out www.chiefmaker.com.au/139

Stay epic,

Greg

In this episode, we meet Ali Terai, Founder & CEO of Future Golf on turning lemons into lemonade, business gestation and value exchange.

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Ali founded Future Golf, a passion-driven business launched with less than $200 and a Facebook post, which is now one of Australia's fastest growing startups

He also founded The Inspire Project, teaching young people Entrepreneurship, and has authored, crowdfunded and published a children's book called A Little Penguin's Guide to Life.

If that's not enough, Ali has founded and launched a wallet, travel blog, pop-up burger restaurant, pub-crawl company, professional preparation program and number of smaller golf ventures.

He was a winner at the 2019 Telstra Business Awards and has been nominated for various other awards.

In this episode we talk about:

• How an eager young Ali found a loophole in the system of selling The AFL's matchday program, The Record, and how he "turned lemons into lemonade";
• How he has built passion-based businesses and loves speaking to young people about transformation;
• Why he spent a long time on the sidelines waiting for the businesses to gestate before jumping in full-time; and
• The value-exchange business models he has devised and how they have evolved.

Connecting with Ali Terai

You can reach Ali on LinkedIn and through his websites, Future Golf and AliTerai.com.

Books and resources mentioned in the episode

• The Lean Startup - by Eric Ries
• The E-Myth Contractor - by Michael Gerber
• The 4-Hour Workweek - by Tim Ferriss
• A Little Penguin's Guide to Life - by Ali Terai

In this episode, we meet Liz Nicol, Co-Founder Safetyworks and Board Member on Leading Safety Change, 20 years of business ownership and how to get on a board.

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Liz is Co-owner and Director of SafetyWorks Group, one of Australia's foremost providers of safety culture change solutions for performance improvement.

She is a non-executive Director of Uniting and committee member of Hunter Region Committee of the AICD.

Liz is an experienced executive and non-executive director, who is determined to improve the lives of others, particularly in the area of safety and wellbeing, and those who are vulnerable in our community.

She is a Graduate of the Australian Institute of Company Directors, previous Chair of Leapfrog Ability, and Board member of St Philips Christian Education Foundation.

In this episode we talk about:

• How she got into the industry and the experience she has gained in 20 years of business ownership;
• Leading Safety Change, developing a chronic sense of unease and where leaders get it wrong;
• Why metrics are not useful if they don't drive the behaviours that align to your business strategy and vision; and
• How to get on a board and how to make the most of non-executive positions.

Connecting with Liz Nicol

You can reach Liz on LinkedIn and via email.

Books and resources mentioned in the episode

• Safe By Accident - by Aubrey Daniels and Judy Agnew
• Radical Candour - by Kim Scott
• Setting the Tone from the Top - by Melinda Muth and Bob Selden (AICD)
• Deepwater Horizon (movie)

In this episode, we meet Janine Shepherd AM, Resilience and Motivation guru on Cultivating gratitude, the 12 Pillars of Resilience and healing through laughter.

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Janine was an Australian cross country skier, when in 1986, while training for the Winter Olympics on her bike in the Blue Mountains near Sydney, she was hit by a speeding truck. She broke multiple bones in her body, lost 5 litres of blood and spent the next 6 months in the spinal unit of a hospital where she began her long journey from probable death to recovery.

While learning to walk again, she gained her private and commercial pilot's licences and has gone on to receive an instructor rating, an aerobatics rating and seaplane rating.

Janine has also completed multiple academic qualifications and written 6 books, inspired films and coached and spoken to millions of people.

She has 3 children, and received the Order of Australia (AM) in 2001 and the Outstanding Young Person of the World in 1998.

In this episode we talk about:

• How the power of cultivating gratitude and the gift of acceptance got her through her hospital experience;
• How letting go of her former identity helped her discover a new one beyond her wildest dreams;
• The resilience she developed while going through a marriage breakup, financial disaster and moving countries;
• Finding laughter and rewiring your brain for a different experience of life; and
• How the ketogenic diet helped her become pain-free.

Connecting with Janine Shepherd AM

You can reach Janine on her website and can find her various books on Amazon.

Books and resources mentioned in the episode

• Janine's TED Talk - A broken body isn't a broken person
• Defiant - by Janine Shepherd AM
• Test Your Resilience
• The Brain that Changes Itself - by Norman Doidge
• The 30-Day Ketogenic Cleanse - by Maria Emmerich
• Articles by Steve Phinney
• Anatomy of an Illness - by Norman Cousins
• Man's Search for Meaning - by Viktor Frankl
• Power of Now - by Eckhart Tolle
• New Earth - by Eckhart Tolle
• The Hero's Journey - by Joseph Campbell

In this episode, we meet Cameron Schwab, 25 Year CEO of AFL Clubs on Leading in High Stakes Environments, Hard Decisions and Creating High Performance Systems.

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Cameron was appointed CEO of the famous Richmond Football Club at age 24, the youngest in the history of the game.

For the next 25 years, he was CEO of Richmond, Melbourne and Fremantle, when those clubs were at their lowest ebb, both on and off the field. He is the second longest serving CEO in the modern game.

Having taken on some of the sport's most difficult and daunting challenges, Cameron established a track record of building teams and organisations, unifying groups while navigating periods of genuine adversity and complexity.

In this episode we talk about:

• The question you need to ask yourself to see if you're ready for a promotion
• The lessons he learned from the hardest decisions you can make - firing a close personal friend
• How to implement systems that drive performance
• What we can learn from sport and what isn't so transferrable
• What we can all learn from fine art about life and work.

In this episode, we meet Lisa Claes, currently the CEO of CoreLogic International, the world's largest property data and analytics company, accountable for the overall business performance of its operations across Australia, New Zealand and the UK.

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Immediately prior to joining CoreLogic, she served as an Executive Director of ING's Australian banking operations, directly responsible for its retail banking revenue, the financial performance of its commercial banking unit and held global accountabilities for data and digital transformation strategies.

Concurrent to her local Executive accountabilities, Lisa represented the Australian Retail Banking operations on the International Retail Council and chaired ING's Global Mortgage Forum.

She is a former General Counsel of Mercantile Mutual, a member of Chief Executive Woman and a board member of Loreto Kirribilli.

In this episode we talk about:

• How to exude confidence, even if you don't feel it to begin with;
• How to get things done - and to make sure they're the right things;
• How to nurture the right relationships;
• How to be credible by building expertise and a track record; and
• The power of collaboration and partnerships for your career and business.

Connecting with Lisa Claes

You can reach Lisa on LinkedIn.

Thanks to Siobhan Hayden for recommending Lisa.

Books and resources mentioned in the episode

• The One Thing - by Gary Keller
• Article by Lisa on her company website: Impactful Decision Making to Drive Your Career