In this episode of The Hospitality Mentor Podcast, host Steve Turk chats with Anand and Nina, owners of the Barn B&B in Walla Walla, Washington. They share their inspiring journey from their extensive careers in the hospitality industry to fulfilling their dream of creating a unique luxury B&B. The discussion covers their initial planning, challenges faced during construction, the impact of COVID-19, and the meticulous guest experience they provide. Listeners also hear about their loyalty program, personal touches, and advice for couples working together in business. Tune in for a heartwarming and informative episode that delves into the dedication and passion behind a distinguished hospitality venture.

00:00 Introduction to The Hospitality Mentor Podcast

00:42 Meet Anand and Nina of Barn B&B Walla Walla

01:17 The Journey to Walla Walla

02:21 Creating a Unique Bed and Breakfast Experience

03:20 Nina's Background in Hospitality

04:18 Anand's Extensive Career in Hospitality

10:00 Planning and Building the Dream B&B

15:37 Opening Day and Early Challenges

18:17 Navigating COVID-19 Challenges

19:18 Guest Experience and Unique Features

20:19 Warm Welcomes and Check-In Rituals

23:42 Loyalty Programs and Special Offers

28:32 Future Plans and Industry Trends

30:31 Advice for Aspiring Hoteliers

33:56 Marriage and Partnership Insights

34:46 Conclusion and Final Thoughts