The Laundromat Resource Podcast

The Laundromat Resource Podcast

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The Laundromat Resource Podcast episodes

  • Laundromat News Today- September 6, 2024

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    Welcome to another edition of Laundromat News on the Laundromat Resource podcast! Hosted by Jordan Berry, this episode is packed with crucial updates and insights for laundromat owners and entrepreneurs looking to dive into the laundromat industry!

    KEY TOPICS COVERED:
    1. The Future of Laundromat Security:
    Jordan Berry kicks off this episode discussing a unique mobile laundromat operated from the back of a Cybertruck. Should traditional laundromat owners be worried about this new form of competition?

    2. Community Initiatives:
    Discover a heartwarming story from Flint, Michigan, where a local church has stepped in to fill a void by offering laundromat services in an underserved area. This tale highlights the ongoing opportunities for new laundromat ventures.

    3. Environmental Concerns:
    Learn about the rising issue of microplastics associated with laundry practices. This segment is essential for any laundromat owner looking to stay ahead of regulatory changes and improve business sustainability.

    4. Innovative Business Models:
    Get inspired by the dual business model of Laundry Up in Biddeford, Maine, combining a laundromat with an Italian restaurant. Jordan shares how thinking outside the box can help your laundromat stand out in the community.

    5. Positive Market Outlook:
    Hear the latest report indicating a bright future for self-service laundromats despite market challenges, reassuring current and prospective laundromat owners.

    6. Upcoming Live Broadcasts:
    Exciting news - Laundromat News is going live! Tune in every Thursday at 5:30 PM Pacific Time (8:30 PM Eastern Time) on laundromatresource.com/radio

    7. Entrepreneurial Shoutout:
    A special mention goes to Marissa and Miranda, who have successfully launched a laundry pickup and delivery service, showing that you don't need a physical laundromat to be a part of this industry. Their story serves as an inspiration and a heads-up for existing laundromat owners about emerging business trends.

    WHY YOU SHOULD LISTEN:
    - Stay Ahead of Market Trends: Learn about the latest industry innovations and challenges that could impact your laundromat business.
    - Inspiration for New Ventures: Discover unique business models and community initiatives that could inspire your next move.
    - Live Updates: Get ready to join live discussions and stay current with real-time updates from the Laundromat News team.

    🔔 Don’t forget to LIKE, COMMENT, and SUBSCRIBE for more invaluable updates and insights for your laundromat business!

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    9 min
  • 168. Family Business Dynamics and Entrepreneurship With Lisa Ebanks

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    Welcome to Episode 168 of the Laundromat Resource Podcast! Seasoned entrepreneurs Lisa Ebanks and Madison Anderson sit down to uncover the secrets behind their successful laundromat operations.

    Episode Highlights:

    Journey to Success: Discover how Lisa Ebanks and her husband Joe met, ventured into multiple businesses, and found their true calling in real estate and laundromats.

    Balancing Act: Learn how this power couple manages to balance family life with running 10 laundromats, luxury home building, and other ventures.

    Operations Mastery
    : Lisa shares essential strategies for day-to-day operations, from hiring the right staff to the importance of maintaining clean and efficient laundromats.

    Employee Retention
    : Understand the importance of fostering a family-like culture among employees, offering incentives, and involving them in the growth journey.

    Tech Innovations:
    Get insights into the advanced technologies Lisa and Joe are implementing, like the SENSE POS system and LaundraWorks, to improve efficiency and customer satisfaction.

    Rebranding & Community Impact:
    Lisa highlights their commitment to community engagement, the importance of a consistent brand image, and giving back through events like Free Laundry Day.

    Expert Advice for Entrepreneurs: Gain valuable advice on overcoming challenges, staying focused on your business vision, and the importance of continuous learning and education.

    Why Listen?

    Actionable Tips: This episode is designed to provide laundromat owners with practical strategies to streamline operations, improve customer satisfaction, and boost profitability.

    Inspiration & Motivation: Lisa's story of balancing multiple ventures while maintaining family harmony serves as a motivating blueprint for any entrepreneur.

    Community Engagement: Understand the importance of community involvement and see how you can make a meaningful impact through your business.

    If you found this episode helpful, please like, share, and subscribe to our channel! Comment below with your thoughts or questions, and let us know what topics you’d like us to cover in future episodes.

    For more resources and insights, visit our website http://www.laundromatresource.com

    Stay Fluffin' Awesome!

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    1 hr 8 min
  • Laundromat News Today- August 30, 2024

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    This week’s episode is packed with the latest updates, insights, and stories from the laundromat industry, both domestically and internationally. 

    In This Episode, We Cover:

    🔹 Turns Software Update: Discover how Terns' new subscription model can streamline your pickup, delivery, and drop-off services, enhancing customer satisfaction and operational efficiency.

    🔹 Open PR Study Insight: Learn about the anticipated boom in the laundry and dry cleaning sectors. Understand why now might be the perfect time to invest or expand your laundromat business.

    🔹 International News: Hear the bizarre story of a stray cat surviving a dryer cycle in Singapore. A reminder to always check your dryers!

    🔹 Important Corrections: Thank you to our listener, Lawrence Cohen, for correcting last week’s error. Find out the real details about the water shortage in Las Vegas, New Mexico.

    🔹 Tribute to Iconic Washtub Laundromat: We share the sad news about the demolition of the Washtub Laundromat, a popular site from TV series like Breaking Bad and Better Call Saul. Hear about the owner's plans to rebuild.

    🔹 Alliance Laundry Expansion: Get the scoop on Alliance Laundry's $4.5 million investment in Thailand and how it will benefit laundromat owners in Southeast Asia, Australia, and New Zealand.

    Why Listen?

    If you own a laundromat or are considering entering the industry, this episode is brimming with valuable information that can help you stay ahead of the curve. From new technological advancements to crucial industry trends and international updates, staying informed will equip you to make better business decisions.

    Connect With Us:

    📩 Got news to share? Email us at [email protected] and let’s keep the laundromat community informed and thriving.

    Don’t forget to subscribe for more episodes and industry news updates.

    Stay Connected:

    https://LaundromatResource.com

    Twitter:
    @LaundryResource

    Join us in this exciting episode as we dive into the latest in the world of laundromats. Remember, "You've got nothing to lose, so send me the news!" Signing off, Jordan Berry.

    Get the latest news for laundromat owners by subscribing to our channel and podcast. Hit the bell icon to get notified whenever we upload a new episode!

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    7 min
  • Laundromat News Today- August 23, 2024

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    Welcome to another episode of Laundromat Resource's "Laundromat News"! In this episode, your host Jordan Berry takes you through the latest updates and breaking news in the laundromat industry. Whether you're a seasoned laundromat owner or new to the game, this episode is packed with valuable insights and opportunities to help you stay ahead in this competitive market.

    Episode Highlights: 

    1. Tide's Major Expansion - Tide is on the move, hiring new talent to become the top provider of on-demand laundry services. Learn about their roll-up strategy and what it means for independent laundromat owners.

    2. P&G's Humanitarian Effort - P&G, under the Ariel brand, is aiding over 13,000 people affected by Super Typhoon Carina in the Philippines. Discover how this move highlights the unique role laundromats can play in community service.

    3. Tech Boost with Clean Cloud - Clean Cloud has expanded to over 100 countries, becoming the largest software provider in the laundry industry by customer base and global reach. Find out how their innovations could benefit your business.

    4. Inspirational Stories & Local Heroes - Joe Dan and Kelly Reid of Splash 'Em Out Laundry in Kentucky are making waves with a new ironer. Crosby Wills, a 13-year-old in Loomis, California, steps into the business world with a vending machine in a laundromat.

    5. Safety First - A laundromat in Houston faces a massive lawsuit after a chair collapsed. Understand the importance of maintaining a safe environment and having proper insurance coverage.

    6. Industry Forecasts - Open PR predicts the laundromat service market will grow to $17.93 billion by 2030. Now is a great time to invest and grow your laundromat business!

    Join the Conversation: 📧 Have news or a story to share? Email us at [email protected] 

    Stay informed and stay ahead! 

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    10 min
  • 167. So You Wanna Buy a Business with Keira Hamilton

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    Welcome to Episode 167 of the Laundromat Resource Podcast! This week, host Jordan Berry sits down with the incredibly insightful Keira Hamilton, who shares her journey from being a high school English teacher to becoming a successful laundromat owner and SBA loan broker. If you're a current or aspiring laundromat owner, this episode is packed with valuable insights that you won't want to miss.

    Key Takeaways for Laundromat Owners:

    • Financing Strategies: Learn how Keira Hamilton financed her laundromat through family loans and SBA options.
    • Operational Insights: Discover why Keira spent 14 days straight at her business and how that helped her manage it remotely.
    • Handling Challenges: Get firsthand advice on dealing with employee turnover and operational hiccups.
    • Service Expansion: Tips on utilizing delivery services like Uber and DoorDash to boost your revenue from wash and fold services.
    • Payment Systems: The benefits of moving from cash to digital payment systems for better record-keeping and revenue tracking.
    • Employee Training: Learn about the unique 9-tab manual Keira created for smooth business operations and employee autonomy.
    • Real Estate vs Business Acquisition: Understand the pros and cons to make informed decisions in your investment journey.
    • Networking Essentials: How to navigate the complex world of business brokers and gain valuable insights from online communities.

    Connect with Keira Hamilton:

    • LinkedIn- Kiera Hamilton on LinkedIn
    • Twitter- Kiera Hamilton on Twitter

    Don’t forget to: I'd love it if you left a rating and review on the platform you're listening to the podcast on! That would be a huge help for us. Thanks! Share this episode with anyone considering buying a laundromat or looking for tips on better managing their existing business

    Resources:

    • Laundromat Resource Free Tools
    • Join our Community

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    1 hr 35 min
  • Laundromat News Today- August 16, 2024

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    Welcome to the inaugural edition of the Laundromat Resource News Weekly! We are excited to bring you the latest updates and news stories relevant to the laundromat industry every Friday.

    **Top Stories This Week:**

    ** Laundry CEO Forum – Shoutout to Waleed Cope!**
    A huge congratulations to Waleed Cope for organizing the extraordinary Laundry CEO Forum held last week. The event featured incredible speakers, a stunning venue, and an unbeatable ambiance. If you missed it, make sure to attend the next one!

    ** Explosion in Ocala, Florida**
    Two weeks ago, there was a significant explosion at a laundromat in Ocala, Florida, likely due to a gas leak. Thankfully, no casualties have been reported, but this is a stark reminder to prioritize safety in our businesses. Check your gas lines and ensure your establishments are secure.

    ** Beyonce Filming – Levi’s Commercial**
    Beyonce recently filmed a Levi's commercial at a laundromat in New Jersey, putting laundromats in the spotlight. Congrats to the owner of that laundromat!

    ** New Tide Franchise in Dallas**
    Tide has launched its first laundromat franchise in Dallas, marking a big step in their expansion. They celebrated with a few days of free washes to attract customers. Dallas laundromat owners, take note and step up your game to compete effectively!

    ** Cents Secures $40 Million in Funding**
    Kudos to Alex Jachowski and the Sense team for securing a $40 million funding round. Sense is pushing the boundaries of tech in our industry, offering tools and resources to help us succeed.

    ** Water Restrictions Easing in Las Vegas**
    Las Vegas has faced challenges due to water contamination from flooding. Thankfully, restrictions on laundromats are easing up, allowing businesses to operate on specified days. Vegas laundromat owners, stay strong, and keep serving your community!

    For detailed information and links to the discussed stories, please join our free community to receive our Friday newsletter at https://www.laundromatresource.com/join.

    **We Want Your News!**
    Do you have a relevant news story, event, or press release to share? Email us at [email protected], and we’ll feature it in an upcoming episode.
    Stay updated and tune in every Friday for your dose of laundromat industry news!

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    9 min
  • 166. Mastering Pick-up & Delivery (without a laundromat) with Ricky Salazar

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    Welcome to Episode 166 of the Laundromat Resource Podcast, featuring an inspiring conversation with Ricky Salazar, a savvy entrepreneur who shares his secrets on how to diversify and grow your laundromat business. Hosted by Jordan Berry, this episode is an invaluable resource for laundromat owners, packed with actionable insights and real-world strategies to maximize revenue and enhance operations.

    IN THIS EPISODE YOU WILL LEARN:
    - Diversifying Client Bases: Discover Ricky Salazar's innovative approach to serving a wide range of commercial customers, from art studios and dog daycares to small hotels, corporate housing, and more.
    - Expanding Residential Customer Base: Get practical tips on growing your residential customer segment without breaking the bank.
    - Strategic Business Decisions: Explore Ricky's decisions around warehouse versus laundromat operations.
    - On-Premise Laundry (OPL) Benefits: Learn about the advantages of OPL, including chemical dosing and programming different laundry types.
    - Branding & Packaging: Understand the importance of unique service touches like uniform packaging, streamlining folds, and customer communication to stand out.
    - Growth & Transition: Gain insights into Ricky's transition from Boulder Express to his own venture, NextGen Laundry Services, and how he navigated emotional and operational challenges.
    - Marketing & Networking: Learn Ricky's strategies for finding new clients through cold calling, networking, and partnerships with vacation rental and cleaning services.
    - Employee Retention: Hear Ricky's advice on retaining valuable employees and offering unique arrangements for long-term success.
    - Real-World Challenges: Listen to how Ricky managed price increases, service area adjustments, and acquired a new van to survive a challenging transition period.

    ABOUT RICKY:
    Ricky Salazar transitioned from a carpenter in California to a successful laundromat entrepreneur in Las Vegas. From taking a bold step in an interview that landed him a job at Boulder Express to launching his own venture, Ricky's journey is filled with valuable lessons in work ethic, strategic growth, and customer service excellence.

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    1 hr 31 min
  • 165. (This is NOT a Joke) An Attorney & an Engineer Buy a Laundromat with Donnell & Tahra Wright

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    Welcome to episode 165 of the Laundromat Resource Podcast with your host, Jordan Berry! In this episode, we have the inspiring duo, Donnell and Tahra Wright, who share their incredible journey of turning a struggling laundromat into a thriving community hub. If you're a laundromat owner, you won't want to miss this episode packed with actionable insights, pro tips, and heartwarming success stories.
    🔔 Subscribe to Laundromat Resource for more expert insights]
    🌐 Visit our website]
    👍 Like, share, and leave a comment!

    Show Notes:
    https://laundromatresource.com/show165

    📌 Key Takeaways:
    - Transformational Journey: Discover how Donnell and Tahra applied their real estate experience to renovate and rebrand Mystic Kim into Bubbles and Baskets Laundromat.
    - Effective Cleaning Protocols: Learn about their meticulous 2-hour cleaning process and the importance of maintaining a spotless laundromat.
    - Customer Conversion Strategies: Find out how they successfully converted self-serve customers to their wash, dry, and fold service by emphasizing convenience and time-saving.
    - Community Engagement: See how the Wrights turned their laundromat into a community hub with events like comedy shows and art galleries.
    - Pricing Strategies: Understand how they determined the appropriate pricing for their services, and why raising the price can sometimes be the right move.
    - Marketing and Customer Retention: Learn about their word-of-mouth marketing strategies and how they leveraged social media to connect with their community.
    - Pro Tips for Business Success: Donnell shares invaluable tips on managing a team, engaging with customers, and maintaining a positive environment.
    - Persistent Negotiations: Hear how Tahra and Donnell's persistence paid off during their negotiations to purchase the laundromat, and their unique approach to building a relationship with the previous owner.
    - Innovative Renovations: Get insights into their renovation plans, including the installation of LED lighting and strategic decision-making in refurbishing the laundromat.
    - Customer Service Excellence: Donnell highlights the significance of knowing customers by name and providing a homely atmosphere to enhance customer satisfaction and loyalty.


    As a laundromat owner, this episode will equip you with practical knowledge and inspiring stories to help you elevate your business. From cleaning protocols to effective customer engagement and community involvement, Donnell and Tahra's journey offers a blueprint for transforming your laundromat into a success story.

    🎧 Listen Now!
    Don't miss out on this episode filled with expert advice and motivation. Whether you're looking to improve your existing laundromat or planning to start one, episode 165 with Donnell and Tahra Wright will provide you with the tools and inspiration you need.
    ---
    **#LaundromatResource #LaundromatOwner #BusinessSuccess #CustomerService #CommunityEngagement #WashDryFoldService #MarketingTips #ProTips #RenovationSuccess #SmallBusiness #BubblesAndBaskets**
    --- 
    🔔 Don't forget to subscribe and turn on notifications to stay updated with the latest episodes of the Laundromat Resource Podcast!

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    1 hr 55 min
  • 164. The 21 Sins of Laundromat Owners with Dan Foley

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    Welcome back to Laundromat Resource! I'm your host, Jordan Berry, and in today's episode, we're diving into the "21 Sins of Laundromat Owners" with our special guest, Dan Foley. Dan, an experienced Dexter distributor and passionate consultant in the LA area, joins us to discuss the critical mistakes that can lead to business failure or reduced profits in the laundromat industry.

    In this insightful conversation, we'll explore a wide range of topics from the importance of customer service and maintaining a clean environment, to creating a positive store atmosphere and ensuring proper equipment maintenance. We uncover practical solutions to common problems, like card access systems and loyalty programs, and emphasize the significance of community and mindset in running a successful laundromat.

    Whether you're a seasoned owner or just starting in the business, we aim to provide actionable advice and inspiration to help you overcome challenges and elevate your laundromat. Get ready to learn from our experiences, avoid common pitfalls, and create a thriving business that stands out and serves your customers better. Let's jump right in!

    In this episode, Jordan and Dan discuss:

    00:00 Join our community to grow your business.
    08:20 Maximizing profit, customer retention, and decision impact.
    11:48 Becoming better people through business and growth.
    18:26 Frustration with lack of customer support availability.
    22:27 Neglecting cleanliness in store affects customer satisfaction.
    29:38 Parking lot lines impact customer experience negatively.
    35:02 Clean and bright environment deters criminal activity.
    41:09 Dealing with clutter in the laundromat.
    43:01 Proposal: Grocery stores should allow carts outside.
    51:44 Critique of laundromat colors: red, yellow, excessive.
    54:01 Identifying store flow, comparing with In-N-Out model.
    01:01:04 Advice for working with distributors and ratios.
    01:05:17 Loud laundromats negatively impact customer experience.
    01:09:37 Escape the negativity with peaceful TV break.
    01:16:47 Distinguishing between poor and cheap customers.
    01:21:06 Challenges of finding restrooms with small kids.
    01:25:04 Owning bathroom reflects responsible pet ownership attitude.
    01:33:20 Gratitude for sharing tips and reminders.
    01:35:27 Hope you enjoyed the painful but helpful episode.

    Show Notes

    https://laundromatresource.com/show164

    Resources

    Email: [email protected]
    Linktree: https://linktr.ee/lalaundrymandan 

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    1 hr 37 min
  • 163. Fortune Favors the BOLD with Jeimy Flournoy

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    Welcome back to the Laundromat Resource Podcast! In episode 163, we're thrilled to have Jeimy Flournoy, an inspiring entrepreneur who's successfully transitioned from hair salons to laundromats, joining host Jordan Berry. 

    Jeimy shares her journey of building a laundromat from the ground up, including hiring her architect landlord, overcoming construction delays, and managing the complexities of opening a new business in PG County, Maryland. We'll dive into her strategic decisions, from selecting the perfect layout to incorporating the lucrative "eighties" machines. 

    Jeimy speaks candidly about the challenges she faced, the importance of resilient attitudes, and her efforts to support her community by employing single mothers and recent immigrants. Plus, she shares her unique approach to business, emphasizing the value of flexibility, strong customer service, and maintaining a positive mindset. 

    Whether you're a seasoned laundromat owner or just starting out, you won't want to miss this episode packed with practical advice and inspiring stories. Tune in to learn from Jeimy's experiences and get actionable tips to help you succeed in the laundromat industry!

    In this episode, Jordan & Jeimy discuss: 

    00:00 Jamie Flournoy: From janitor to successful business owner.
    10:00 Manager oversees salon and laundromat operations completely.
    13:49 Research, plan, take action, ask questions, buy machines.
    18:05 Consistently ask for and respond to reviews.
    23:51 PG County Maryland small business construction challenges.
    29:43 Frustration and anger result from mismatched expectations.
    32:24 Challenges are part of the journey.
    38:19 Freedom to live your dream and life.
    43:31 Hair salon specializing in Dominican blowouts, recruiting.
    53:10 Learning process with pricing and distribution challenges.
    57:29 Expanding to 40 salons, aiming for national presence.
    59:16 Gratitude for sharing and seeking help advice.
    01:07:38 Embrace ChargebeeTAI for easier, efficient tasks.
    01:10:10 Great interview discussing business and mindset.

    Show Notes

    https://laundromatresource.com/show163

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    1 hr 15 min

About The Laundromat Resource Podcast

From the publisher's feed

The Laundromat Resource Podcast is helping people find financial freedom through laundromat ownership. It is a podcast by laundromat owners, for laundromat owners.

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